Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Marion, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,782 reviews
5 stars
994
4 stars
456
3 stars
160
2 stars
65
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or unhelpful.
Product Availability
Customers noted issues with product availability and delivery, particularly with appliances and specific items being out of stock.
Checkout Experience
Self-checkout options received negative feedback, with customers expressing frustration over the lack of traditional cashier lanes.
Store Environment
The store is generally seen as clean and well-stocked, with a good variety of products, though some customers noted high prices.
Staff Knowledge
While many customers appreciated knowledgeable staff, there were instances where employees lacked product knowledge or failed to assist effectively.
- BEBrant Evans1 day ago5.0The customer service representative in the electrical aisle was on point
- SJshannon jenkins2 days ago4.0I am a contractor on the side so I spend a lot of time at Lowes. Wish they had more check out options. There are only 2 cash only registers in the self checkout and there is always a line.
- DADaylight AngelNov 8, 20255.0Everyone who works here is nice, they say morning or how are you. I've been having to shop here almost everyday for some work being done, and I have yet to encounter anyone mean. Maybe they like working there lol, I dunno but they all have lots of help.
- AWAustin WayneNov 3, 20251.0Waited 20 minutes at the paint counter to be told to hold on while he chit chats with customers! Stopped in here for one item just to wait 20 minutes for service is insane! Watched 10 lowes workers walk right past me and not help or acknowledge me!
- GDGaila DisneyNov 2, 20255.0Great Service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Marion, IN?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, garden equipment, outdoor furniture, and much more at Lowe's in Marion, IN.
What are the store hours for Lowe's Home Improvement in Marion, IN?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging in to your MyLowe’s account. Email updates will also be sent for status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa as payment methods.
What are some installation services offered by Lowe's?
Lowe's provides various installation services including appliances, flooring, cabinets, doors, HVAC, roofing, fencing, and more to support your home improvement projects.
Are there loyalty programs or coupons available for Lowe's customers?
Yes, Lowe's offers coupons accessible through their app and website to help customers save on quality hardware and home improvement products.
Which nearby stores can I visit for additional home improvement or hardware needs?
Nearby hardware and home improvement stores include Big R - Marion, Staggs Floor Covering, and Runnings, offering additional options for your projects.
Are there nearby dining options I can explore before or after shopping at Lowe's?
Yes, restaurants like Fazoli's, IHOP, Steak 'n Shake, and NASCAR Refuel Tenders and Burgers are nearby for convenient meals around your shopping trip.
If I need to pick up keys or propane, are there services close to Lowe's in Marion, IN?
Minute Key and minuteKEY offer key and locksmith services nearby, while Blue Rhino Propane Exchange provides propane supply close to Lowe's.