Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Marion, IN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,791 reviews
5 stars
999
4 stars
459
3 stars
160
2 stars
65
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others received complaints about poor service and lack of assistance.
Delivery Issues
Multiple reviews highlight significant problems with delivery times and logistics, including delays and damaged items upon arrival.
Product Availability
Customers expressed frustration over inconsistent stock levels and issues with online ordering versus in-store availability.
Checkout Experience
Several customers reported dissatisfaction with the self-checkout process and limited cashier availability, leading to long wait times.
Pricing and Value
While some customers found good deals and fair prices, others felt that prices were high and not competitive compared to other stores.
- JSJEREMY SOLOMONDec 21, 20251.0Every delivery that says next day delivery is at least a week or two out. (Still waiting on dishwasher that was ordered three weeks ago with my 4 pc whirlpool kitchen set) I've had five deliveries in the last 3 weeks and was pretty good until the one I received yesterday. The delivery guys didn't even want to bring the bathtub, shower walls and small bathroom vanity in the house for my wife that was at home with 3 little kids. Today when I unboxed the tub the apron was broken so I rigged it together to work so I didn't have to wait two more weeks for a new one but then noticed the front top right hand corner was completely cracked. Called customer service and they offered a whopping 5% off the tub for me to keep it or wait two more days to get a new one. Last straw for this new customer that wanted a break from Menards.
- TFTodd FitzpatrickDec 10, 20255.0Great prices good customer service
- BEBrant EvansNov 22, 20255.0The customer service representative in the electrical aisle was on point
- SJshannon jenkinsNov 21, 20254.0I am a contractor on the side so I spend a lot of time at Lowes. Wish they had more check out options. There are only 2 cash only registers in the self checkout and there is always a line.
- DADaylight AngelNov 8, 20255.0Everyone who works here is nice, they say morning or how are you. I've been having to shop here almost everyday for some work being done, and I have yet to encounter anyone mean. Maybe they like working there lol, I dunno but they all have lots of help.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Marion, IN?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, garden equipment, outdoor furniture, and much more at Lowe's in Marion, IN.
What are the store hours for Lowe's Home Improvement in Marion, IN?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging in to your MyLowe’s account. Email updates will also be sent for status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa as payment methods.
What are some installation services offered by Lowe's?
Lowe's provides various installation services including appliances, flooring, cabinets, doors, HVAC, roofing, fencing, and more to support your home improvement projects.
Are there loyalty programs or coupons available for Lowe's customers?
Yes, Lowe's offers coupons accessible through their app and website to help customers save on quality hardware and home improvement products.
Which nearby stores can I visit for additional home improvement or hardware needs?
Nearby hardware and home improvement stores include Big R - Marion, Staggs Floor Covering, and Runnings, offering additional options for your projects.
Are there nearby dining options I can explore before or after shopping at Lowe's?
Yes, restaurants like Fazoli's, IHOP, Steak 'n Shake, and NASCAR Refuel Tenders and Burgers are nearby for convenient meals around your shopping trip.
If I need to pick up keys or propane, are there services close to Lowe's in Marion, IN?
Minute Key and minuteKEY offer key and locksmith services nearby, while Blue Rhino Propane Exchange provides propane supply close to Lowe's.