Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStoolsFurniture Row
Furniture Row® Extended New Year's Super Sale - Save $100 Per $1,000 Spend. Visit Our Store or Shop Online! Sale Ends Wednesday, 01/12.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,049 reviews
5 stars
850
4 stars
105
3 stars
38
2 stars
18
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Erin, Colleen, and Sonya.
Product Quality
While many customers were satisfied with their purchases, there were notable complaints about the quality and durability of some furniture items, including issues with broken pieces upon delivery.
Sales Experience
Most reviews highlighted a positive sales experience, with staff providing assistance without being overly pushy, although there were a few instances of customers feeling pressured.
Delivery Issues
Several customers reported significant delays and issues with furniture deliveries, leading to frustration and dissatisfaction.
- CKCrystal KellnerJan 4, 20265.0Return customer at Furniture Row, and Sonya remembered us as soon as we walked in the door! Appreciated Sonya’s assistance when we were shopping for our living room furniture. She answered all our questions to help us find exactly what we needed.
- MCMiki CronJan 2, 20265.0We had a great experience today. The gentleman, Ethan, that helped us was very knowledgeable about the product and what options were available.
- JHJAMES HASELBYJan 2, 20265.0Large selection of furniture to choose from. Great sales staff and a manager who connects with her customers with a one on one approach.
- DDDonDec 29, 20254.0Great customer service, took us right to what we was looking for with out trying to side track us into something else
- IRISAAC REEVESDec 19, 20255.0Erin was absolutely stellar, answered all my questions, AND knew my preferences for my order before I even told him! What a mind-reader, what a guy! All my future FR purchases will be with him!
Frequently Asked Questions About Furniture Row
What types of furniture are available at Furniture Row in Lafayette?
Furniture Row offers a wide range of furniture including living, dining, bedroom, home office furniture, sofas, recliners, dressers, tables, lamps, and home accents.
What are the store hours for Furniture Row in Lafayette?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row offer delivery services?
Yes, Furniture Row provides delivery services including White Glove delivery for a convenient furniture setup in your home.
What payment options does Furniture Row accept?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa as payment methods.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrance and parking for customers with disabilities.
Where is Furniture Row located in Lafayette?
Furniture Row is located at 1509 Sagamore Parkway S., Lafayette, IN 47905, just north of Tippecanoe Mall.
Are there any nearby places to visit when shopping at Furniture Row?
Yes, customers can visit nearby places such as Denver Mattress and Bedroom Expressions for more furniture options, or enjoy a meal at nearby restaurants like Asahi Japanese Steakhouse and Monical's Pizza.
Can I grab a coffee near Furniture Row?
Yes, Starbucks is located nearby, making it convenient to grab a coffee before or after shopping at Furniture Row.
Are there any convenient services near Furniture Row?
Nearby services include First Merchants Bank ATM for banking needs, ARCO gas station and convenience store, and automotive services like AutoZone and Advantage Auto Glass and Trim.
How can I contact Furniture Row for customer service?
You can reach Furniture Row customer service via phone at +1 765-448-6323 or by email at customerservice@furniturerow.com.