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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Kokomo, IN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,780 reviews
5 stars
957
4 stars
463
3 stars
175
2 stars
64
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Delivery Issues
Several reviews highlighted significant problems with the delivery process, including poor communication and damaged items upon arrival.
Store Experience
Customers generally found the store clean, organized, and well-stocked, although some noted difficulties in finding staff for assistance.
Online Ordering
Multiple customers expressed frustration with the online ordering system, citing issues with cancellations and poor customer service during the process.
- WWW H (Will)Jan 3, 20265.0Finally they have people that want to help you. They girl in the paint department actually found the item I was looking for not just say it is in an aisle. The young man at the register was very helpful and fixed an error the computer did.
- SPSugar PieDec 8, 20255.0SPENCER! Was awesome! My mom and I walked in needing cords and adapters to finish off our christmas decorations. Spencer was there to save the day. Looked up and took us to the isles we needed and help brain storm with us on exactly what we needed to get the job done. Also suggested we pick up so other items too! Great job Spencer we will definitely be going back! I could not do your survey due to missing numbers from the ink being low at self check out. Ty again Spencer!
- SSstuperproheroDec 7, 20252.0I have a HUGE problem with not only the all self checkouts, but the invasiveness of seeing your face on a screen at checkout. And I'm suspecting it's tied into facial recognition software as well. I'm here to shop not be tracked. I have no problem with your security cameras to prevent theft, but I have a huge problem with this type of invasive facial recognition breach of privacy. But it's OK, I understand if I want to shop in your store then I have to be subject to the facial recognition software. I no longer want to shop in your store.
- JSJenny SmithNov 26, 20255.0Yesterday I was in Lowes in Kokomo, Indiana, and an employee named Hollie was in the area to assist me with tools. She went above and beyond to help me, was very nice and knowledgeable. Thank you!
- JLJason LNov 24, 20255.0Stopped by the Lowe’s in Kokomo and honestly, this is one of the better-run home improvement stores I’ve been to (and compared to other Lowe’s location). Every time I’ve visited, there’s always someone nearby who’s actually willing to help instead of disappearing into an aisle like you see at a lot of other places. Whether it’s lumber, paint, plumbing, or appliances, I’ve consistently been able to find staff who know what they’re talking about and can point me in the right direction without making it a whole scavenger hunt. The store feels well-organized and easy to navigate, which makes grabbing what you need a quick process instead of a chore. Service from start to finish has always been smooth, and the checkout experience is usually quick with multiple lanes open. I also appreciate that the restrooms are available. The aisles feel spacious, and even on busier weekends, it never feels cramped. Their inventory seems to stay well stocked, so it’s rare that I leave without getting exactly what I came for. The parking lot is big and easy to get in and out of, which makes the whole trip feel straightforward. Overall, this Lowe’s has consistently delivered reliable service, helpful staff, and a clean, organized shopping experience. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Kokomo, IN offer?
Lowe's provides a wide range of products including appliances, tools, paint, flooring, plumbing supplies, outdoor equipment, and more, along with services such as installation and delivery.
What are the operating hours for Lowe's Home Improvement in Kokomo?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with some holiday hours that may vary.
How can I place an order or check the status of my order at Lowe's?
You can place orders online or in-store and check your order status online via your MyLowe's account or by entering your order number.
Does Lowe's in Kokomo offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How does Lowe's accommodate customers who speak languages other than English?
Lowe's offers services in English and Spanish, and provides in-store translation services for other languages as needed.
What payment options are available at Lowe's Home Improvement?
Lowe's accepts major credit cards including American Express, Discover, MasterCard, Visa, as well as cash and check payments.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Online returns can be started via your Order History, and in-store returns are handled at the customer service desk.
What nearby places can I visit around Lowe's Home Improvement in Kokomo?
Nearby, you can visit Half Moon Restaurant & Brewery for food and drinks, Olive Garden Italian Restaurant for dining, and Kokomotion USA Gymnastics for sports and recreation.
Are there any nearby services related to home or auto care near Lowe's?
Yes, nearby you'll find Minute Key locksmith services and Zimmy's Auto Sales for automotive needs.
How can the nearby dining options enhance my visit to Lowe's?
You can enjoy a meal before or after shopping at nearby restaurants like Chipotle Mexican Grill and Olive Garden, making your home improvement trip more convenient and enjoyable.