Business Details
About
Mattress Store
Welcome to The Sleep Center at Furniture Fair, your premier destination for top-quality mattresses in Indianapolis, IN. As a leading mattress store in the area, we offer a wide selection of premium mattresses to cater to your comfort and sleep needs. Whether you're looking for a new mattress or searching for 'mattress near me' in Indianapolis, our store is the ideal place to find the perfect bed for a restful night's sleep.
At The Sleep Center at Furniture Fair, we prioritize customer satisfaction by providing exceptional service and expert advice to help you choose the best mattress tailored to your preferences. Our extensive range of mattresses ensures that you'll discover the ideal fit for your bedroom. Visit our mattress store in Indianapolis today and experience luxurious comfort and support like never before.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
The Sleep Center at Furniture Fair
8850 South Emerson Avenue, Indianapolis, IN
46237, United States
Hours
Frequently Asked Questions About The Sleep Center at Furniture Fair
Where is your main warehouse located for pick-ups?
200 Dixie Highway, Fairfield OH 45014 (Route 4/Dixie Hwy Exit Off 275).
Can I buy and receive my merchandise the same day?
If in stock, you can pick up same day at our main warehouse at 7200 Dixie Hwy, Fairfield OH 45014.
How do I check to see if a product online is in stock?
You can click on the Check Availability and Location button on any product page.
Can I get the dimensions of the box that my merchandise will be in?
We have no way to give those but we can give you the measurements of the piece and add a few inches to that to cover packaging.
When will my merchandise be at the store to pick up?
An email and text message will go out to you once the merchandise arrives at your requested pick up location.
I am on the way to pick up my merchandise, can you have it ready by the time I get there?
We don’t pull the merchandise until you are here so that nothing happens to it while it is sitting on the dock.
Do you offer curbside shipping?
Yes!
Why do I have to pay a higher delivery charge to get a timed delivery?
Our trucks are routed by a computerized routing system which gives a 2-hour time frame based on when our truck is in your area. A separate truck is sent to do timed deliveries resulting in higher costs.
How fast can I receive my delivery?
If the merchandise is in stock & within that day’s delivery area, we have next day delivery as an option. As long as the order is processed before 5pm the day before delivery.
How do I get my 2-hour window for delivery?
We will email and text you the night before at 7 pm providing you with the 2-hour window.
Do you offer a removal service?
Yes, we do offer a Removal Service. For sanitary/hygienic reasons, the Removal Service is provided by a separate truck from our Delivery Service Vehicles. This assures that your new furniture will not be sharing a truck with used items from other people's homes.
Why does a separate truck pick up my old merchandise?
We separate new mattresses from the old to be sure we are delivering your brand-new items free of dirt, odors, or damage that may be caused by something removed from someone else’s home.
If I have product on back order and I have a partial delivery ready, do I pay another delivery fee?
You will only be charged one delivery fee for your purchase regardless of the availability of all items.
Is the delivery fee per item or per order?
The fee for local deliveries is for the entire order and not for each item.
Will my purchased merchandise be assembled upon delivery?
Unless noted otherwise, all merchandise will be assembled and set up upon delivery.
Do you have a sale running right now?
Yes, and we are frequently changing our promotions, which can be seen by viewing our Current Promotions.
Can I get an additional discount on top of the current sale?
We already offer the Lowest Price available in addition to our Current Sale.
Can I take advantage of your current promotion instead of the one I got last month?
We will be happy to look at your order to see if it qualifies for the current promotion.
Do you have a Clearance Center?
Yes, we have clearance centers at our Northgate OH, Fairfield OH, and Cold Spring KY locations. The rest of our stores have smaller outlet centers as well.
What are your store hours?
Our store hours are Monday through Saturday 11:00am to 8:00pm and Sunday 11:00am to 6:00pm.
How can I pay for my balance that is still due?
You can make a payment by visiting any Sleep Center at Furniture Fair location in person or on our website by clicking the Login / Account link in menu bar.
Why can't I pay for my order over the phone?
It is very important to us to protect your identity, therefore the cardholder must be present with proper identification.
What is the Furniture Fair Synchrony Home Credit Card?
The Furniture Fair Synchrony Home Credit Card is a revolving credit card that you can use again and again at any approved Synchrony Home participating retailer.
How do I get a Furniture Fair Synchrony Home Credit Card?
You can apply for a Furniture Fair Synchrony Home Credit Card online or in-store. (Credit approval required)
Can I use my Furniture Fair Synchrony Home Credit Card Online?
Yes! In addition to our stores, you may also use your Furniture Fair Synchrony Home credit card on our website through our e-commerce partner, SatisFi. Simply follow the prompts in the checkout experience to complete your purchase securely.
Can I use our Furniture Fair financing to pay for parts and/or service?
No, you must use a major credit card (Visa, MasterCard, American Express, Discover), cash, or checks only.
Do you offer any other financing or Lease-To-Own options?
We also Partner with Progressive Leasing for a lease to own option, visit our website to apply.
Do you offer any extended warranties?
We offer a Premium Plus Protection Plan which covers specific accidental damage for 5 years.
Why do I have to accept service on my new mattress instead of getting an exchange?
Our vendors guarantee your mattress to be free from defects. If there is any type of defect, they agree to repair to make it new and agree to replace if they are not able to fix the merchandise.
How do I submit a service claim for my mattress?
All service concerns or issues after delivery/pickup are handled by our Customer Care department and they can be reached at 513-874-5553 Ext.2001 or by email at customercare@furniturefair.net.
Do you offer layaway?
Yes, we offer a 90-day layaway program.
Can I shop online?
Browse thousands of products (don't worry, we've organized them and made it easy to browse!), create a wishlist, check availability, and more at furniturefair.net! Whether you need a statement piece or something that brings the whole room together, we've got lot's of options to fit your style and budget! 👍 Here's a tip... on every product page you can check local availability if you want to see a product in-person. You can also research a products features and benefits by viewing the Details and Highlights tabs. Dig deep! There's lot's of hidden gems to discover and we add new products frequently.
Can I make an In-Store Appointment?
Yes! While booking an appointment is not necessary, it does give us the opportunity to provide you with the best possible service. Our sales professionals aren't just experts on products, we're your neighbors! We strive to recruit and train only the best for your benefit. Our sales staff undergoes consistent, regular training on all new products as they come into our stores. The knowledge they contain can really help you identify the perfect balance between your product needs and budget. Wan't a solid wood night stand with felt-lined drawers and a usb charging port? We got you! No need to open every drawer on the showroom floor, we'll get you sorted out right away. You can make an appointment today 📅 on our website here or call your nearest store location!
Can I Chat Online?
To help make your shopping experience on our website a breeze 🌬️, we have an online sales team available to answer any questions you might have right away! This team goes through the same product training as the rest of our sales associates in-store. We do not outsource this service and we do not replace a human with a robot 🤖! You are going to get the care you deserve from a qualified professional. That's our promise to you! Just click on the little blue chat box on the bottom right side of this page, and someone will be with you as soon as possible.
Can I shop by phone?
Sometimes the easiest thing you can do is just pick up the phone and call. We're here when you need us! ☎️🙋 Customer support can be contacted at 513-874-5553
What if I do not like my new mattress, do you have a comfort guarantee?
Yes. For information about our Comfort Guarantee on new mattresses, visit our website. The length of your mattress trial period varies by brand.
What types of mattresses does The Sleep Center at Furniture Fair offer?
We offer a wide selection of premium mattresses from brands like Tempur-Pedic, Sealy, Serta, Beautyrest, and more to cater to your comfort and sleep needs.
Where is The Sleep Center at Furniture Fair located?
Our store is located at 8850 South Emerson Avenue, Indianapolis, IN 46237, USA.
What are the store hours for The Sleep Center at Furniture Fair?
We are open Monday through Saturday from 11:00am to 8:00pm, and Sunday from 11:00am to 6:00pm.
Do you offer in-store pickup and delivery services?
Yes, we offer in-store pickup, delivery, and no-contact delivery services to suit your convenience.
How can I check if a mattress is in stock at your store?
You can check product availability by clicking the 'Check Availability and Location' button on any product page on our website.
Can I schedule an appointment to shop at The Sleep Center at Furniture Fair?
Yes, while appointments are not required, booking one allows us to provide you with the best personalized service. Appointments can be made on our website or by calling the store.
What payment options are accepted at The Sleep Center at Furniture Fair?
We accept American Express, Discover, Mastercard, Visa, contactless payments, and offer financing options.
Where is the Kroger Marketplace located in relation to The Sleep Center at Furniture Fair?
Kroger Marketplace is a nearby department store located close to our Sleep Center, making it convenient to shop for groceries before or after visiting us.
Are there any coffee shops near The Sleep Center at Furniture Fair?
Yes, Starbucks and Gold Coffee Pancake House are nearby options where you can enjoy a coffee or breakfast before or after shopping for mattresses.
What dining options are available near The Sleep Center at Furniture Fair?
Nearby restaurants include Gauchos Brazilian Steakhouse, El Meson Mexican Restaurant and Cantina, Brozinni Pizzeria, and Tokyo Buffet, offering a variety of cuisines to enjoy around your visit.