Business Details
About
Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Tempur-Pedic Flagship Store
4110 East 82nd Street, Indianapolis, IN
46250, United States
Hours
Reviews
4.9
634 reviews
5 stars
616
4 stars7
3 stars2
2 stars3
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Ben and Jordyn, for their knowledge, attentiveness, and helpfulness during the purchasing process.
Store Cleanliness
The store was frequently noted for being clean and well-maintained, contributing to a positive shopping experience.
Product Knowledge
Staff demonstrated excellent product knowledge, helping customers understand the differences between mattresses and pillows, which aided in their decision-making.
Overall Experience
Many customers reported a positive overall experience, highlighting the lack of pressure during sales and the personalized attention received.
Product Satisfaction
Customers expressed satisfaction with their purchases, particularly regarding comfort and the effectiveness of the mattresses and pillows.
- DBDaniel BugarinNov 15, 20255.0Ben and Jordyn were very wonderful to work with, providing my friend and I with a good trying experience with mattresses and help with financing the final purchase. We got to test mattresses and pillows to find what we liked, and the purchasing process was smooth.
- HSHaley SwickardNov 15, 20255.0I had a great experience at the Keystone location! Jordyn was very pleasant and helpful to work with.
- EVElizabeth VaughnNov 11, 20255.0Great customer service. Sales person was very knowledgeable and friendly.
- JWJames WatkinsNov 8, 20255.0Very friendly and helpful.I didn't even realize there was that much science behind sleeping. Very informative about the product.
- RWRichard WalshOct 23, 20255.0Stopped in at this location to learn about pillows after buying a Tempur-pedic mattress, and was grateful to that with Anthony. He walked me through everything I needed to know and also explained the benefits of the adjustable base system. Great location - truly appreciated this visit!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress from the Rivers Edge store?
Yes, Tempur-Pedic mattresses are designed to fit most standard bed frames. If your frame is unusual or not designed for the U.S. market, check the mattress dimensions. Use a flat, solid surface with center support if not using a Tempur-Pedic foundation to avoid voiding the warranty.
How will my new mattress be delivered if I order from the Tempur-Pedic Flagship Store at Rivers Edge?
Most mattresses come with free White Glove delivery, where the mattress is unpacked and set up for you. The TEMPUR-Cloud mattress ships compressed via UPS for self-setup and does not include White Glove service or old mattress removal.
What distinguishes the Medium Hybrid mattress from the Medium mattress in store?
Medium Hybrid mattresses combine TEMPUR material with a coil system, offering pressure relief with added bounce. They use the softest TEMPUR-ES™ material and have a slightly softer feel compared to Medium non-hybrid mattresses made only of TEMPUR materials.
Does the Tempur-Pedic Flagship Store offer custom mattresses for RVs or other unique spaces?
Yes, custom sizes and shapes are available through an authorized partner. Having your custom dimensions ready will help expedite ordering. You can call 888-811-5053 to speak with a Sleep Expert.
Are replacement mattress covers available at the Rivers Edge Tempur-Pedic store?
Replacement covers are available for mattresses with removable covers. You can order covers online for current models or get assistance from Sleep Guides in-store for older models or coverage questions.
What are the Tempur-Pedic Flagship Store’s hours of operation at Rivers Edge?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted by the Tempur-Pedic Flagship Store?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, MasterCard, and Visa.
What nearby dining options are around the Tempur-Pedic Flagship Store in Rivers Edge?
Nearby restaurants include Giordano's Pizza for Italian cuisine, Sangiovese Ristorante for upscale Italian dining, Harry and Izzy's steakhouse and American fare, and Taziki's Mediterranean Cafe for Mediterranean dishes. Customers can enjoy a meal before or after shopping for mattresses.
What nearby shopping options are available close to the Tempur-Pedic Flagship Store at Rivers Edge?
Customers can visit The Container Store, Nordstrom Rack, J.Crew Factory, and buybuy BABY nearby for home goods and clothing. This makes it convenient to combine mattress shopping with other retail browsing.
Are there any nearby fitness or recreation facilities near the Tempur-Pedic Flagship Store?
Yes, Lifestyle Family Fitness and Push! Fitness for Women gyms are nearby, making it convenient for customers who want to combine healthy living activities with shopping.