Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Indianapolis, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
3,187 reviews
5 stars
1,782
4 stars
791
3 stars
299
2 stars
122
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported difficulty in finding assistance and rude interactions.
Product Availability
Many customers appreciated the wide selection of products available, although some expressed frustration over specific items being out of stock or difficult to locate.
Store Cleanliness
The store is generally noted as clean and organized, contributing positively to the shopping experience.
Pricing Concerns
Several reviews mentioned that prices at Lowe's can be higher compared to competitors, leading to mixed feelings about value.
Delivery and Returns
Customers reported issues with delivery and warranty returns, indicating a need for improvement in these areas.
- TBTerri Brown3 days ago5.0Went in to look at dryers. Person helping was very knowledgeable and helpful.
- DVDon VanceNov 14, 20255.0Had what I needed Suggestion clean up the debre around pickup area.
- EBEric BickelNov 8, 20251.0The sign on the door says it’s open until 10:00pm Mon-Friday and on Saturday. It’s Saturday at 9:30pm and it is closed. I walked up to the door to confirm and the door says it’s open until 10:00pm. That is very frustrating when you drive all the way here because you know it’s open until 10:00pm.
- CCCrazy_SlothNov 4, 20255.0Well I’ll be darned! The employees actually said hi to me! Two asked me if I needed help ! Omg they had my type of snacks! I actually felt welcomed not like Home Depot yuck never again i spend over 6k a month on supplies not much but I will never go back to Home Depot Lowe’s is my new favorite place thank you so much for not letting me feel like some sort of way because of politics
- ATAndrew TNov 3, 20251.0LOWES PRO MEMBERS they now only allow one person to be authorized to make in store purchases!!!! Considering the "one person" might be here one day and a state over the next day, and since there's zero incentive to buy here vs at any number of other hardware stores, guess I'm not using them anymore.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Indianapolis?
You can find appliances, bathroom supplies, building materials, tools, flooring, lighting, lawn and garden equipment, outdoor furniture, kitchen remodeling products, and more at Lowe's Home Improvement in Indianapolis.
What are the store hours for Lowe's Home Improvement at 975 Beachway Drive?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM, with specific holiday hours as noted on their website.
What services does Lowe's Home Improvement offer in Indianapolis?
Lowe's offers installation services like appliances, blinds, cabinets, flooring, HVAC, roofing, and more, as well as free delivery, free haul away, and easy returns and exchanges.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if the status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Does Lowe's Indianapolis location offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services to customers.
Are there any nearby places for dining options close to Lowe's Home Improvement in Indianapolis?
Yes, nearby dining options include Penn Station East Coast Subs, Peking Chinese Restaurant, Pizza Hut, and Wendy's, which customers may visit before or after shopping at Lowe's.
Where can I rent tools or equipment near Lowe's Home Improvement?
Sunbelt Rentals Lowes, a rental service, is located nearby for customers needing to rent tools or equipment.
Are there any medical facilities near Lowe's Home Improvement for urgent needs?
Nearby health facilities include HealthNet West Health Center, Fresenius Medical Care, Fresenius Kidney Care Indianapolis West, and Indianapolis Independent Pediatricians, conveniently located for any medical needs.
How can I contact Lowe's Home Improvement customer care?
You can reach customer care via email at customercare@lowes.com or by phone at +1-317-484-1600.