Lowe's Home Improvement

4.1
2655 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Indianapolis, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
8850 Madison Avenue, Indianapolis, IN
46227, United States

Hours

Reviews

4.1
2,520 reviews
5 stars
1,312
4 stars
640
3 stars
274
2 stars
87
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

While some customers found the store well-stocked, others reported frequent out-of-stock items and a limited selection compared to competitors.

Installation Issues

Several reviews highlighted problems with installation services, including poor communication and mistakes made by third-party installers.

Checkout Experience

Customers expressed frustration with long wait times at checkout and issues with self-service options.

Store Cleanliness

Feedback indicated concerns about cleanliness, particularly in restrooms, with some customers noting unsatisfactory conditions.
  • SH
    Sean Hawk
    5 days ago
    3.0
    Overall the store is pretty good Not the best customer service - sometimes hard to find help Bathrooms need a deep clean
  • KS
    Kevin Smith
    Nov 13, 2025
    5.0
    Great friendly staff especially Dulce and Kyle.
  • AB
    AJ B
    Oct 29, 2025
    5.0
    Fully stocked store
  • PL
    Pam Lewellen-Herron
    Oct 28, 2025
    3.0
    I ordered carpet from there. Didn't like their installation service company. Installers made a lot of mistakes. The company would never answer the phone and very understaffed. Won't be going back.
  • JR
    J Russell
    Oct 15, 2025
    5.0
    Lowes, I love it It sucks that I have to ring my own purchases now.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.