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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Indianapolis, IN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,039 reviews
5 stars
1,062
4 stars
533
3 stars
212
2 stars
69
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful and knowledgeable staff, while others report poor service and lack of assistance.
Product Availability
Several customers expressed frustration with discrepancies between online inventory and actual stock in-store, leading to disappointment.
Store Cleanliness
Some reviews mention that the store appears dirty and poorly maintained, affecting the shopping experience.
Appliance Issues
Numerous complaints about appliance purchases highlight significant issues with delivery, service, and customer support.
Helpful Staff
Many customers appreciated the friendly and helpful nature of the staff, particularly in assisting with product selection and loading items.
- LCLynn CoyDec 10, 20254.0Their online website said they had 15 of what I was looking for but when I got their they only had one . So don’t believe website and call first. However when I got their the salesman was helpful. Got the largest tree stand (good quality) for my tree
- SWS WNov 30, 20255.0Went into Lowe’s today and wasn’t sure what I was looking for, but Rhonda made my trip a lot easier. She took the time to educate me on different washer and dryer sets and helped me find exactly what I was looking for. I would’ve never got this type of service at Home Depot!!!!!!
- NSNancy K. SmithNov 15, 20255.0They have a great Christmas display with tons of neat things to buy. Both indoor and outdoor.
- JVJames VawterNov 13, 20255.0Just like every other Lowes lol
- CCCharlotte CraytonNov 10, 20255.0Kelly was extremely helpful and knowledgeable during my visit; Helping me find products to loading everything in my car. Thanks again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products and services does Lowe's Home Improvement in Indianapolis offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, tools, outdoor equipment, and more. They also provide installation services for many of these products.
Where is Lowe's Home Improvement store located in Indianapolis?
The store is located at 8440 Michigan Road, Indianapolis, IN 46268.
What are the store hours for Lowe's Home Improvement in Indianapolis?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, and the store is closed on Thanksgiving and Christmas Day.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's in Indianapolis offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Online purchases can start a return through the Order History page. For in-store returns, provide proof of purchase at the customer service desk.
Are there any nearby places where I can get quick key cutting services close to Lowe's Indianapolis?
Yes, minuteKEY and Minute Key are nearby key and locksmith services where customers can get quick key cutting.
What other home improvement stores are near Lowe's Indianapolis?
Nearby home improvement stores include LL Flooring and Sherwin-Williams Paint Store, which offer flooring, paint, and home goods.
Are there food options near Lowe's Indianapolis for customers or visitors?
Yes, there are several nearby fast food restaurants including Jack in the Box, KFC, Leonardo's Mexican Food, and Big Shark’s Fish, Chicken and Gyro for quick meals before or after shopping.
How can I check my Lowe's order status and know when it's ready for pickup?
You can check your order status online by logging into your MyLowe’s account or by entering your order number. When your order is ready for pickup, you'll receive an email with instructions including the pickup location and hours.