Brand Certified
Lowe's Home Improvement
4.1(2153 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
8440 Michigan Road, Indianapolis, IN
46268, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(317) 875-7500
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/IN-Indianapolis/0145
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Indianapolis, IN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,153 reviews
5 stars
1,125
4 stars
545
3 stars
225
2 stars
73
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews highlighted issues with product availability, particularly discrepancies between online inventory and in-store stock.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor communication related to appliance orders.
Store Environment
While some customers appreciated the cleanliness and organization of the store, others noted that it often appeared dirty and poorly maintained.
Return Policy
Customers expressed frustration with the return policy and the perceived lack of support during the return process.
- LMLandon Montgomery1 day ago1.0They use FLOCK cameras to track you. I will no longer be a customer of Lowes.
- SWSharon WolfeFeb 17, 20263.0Fun place
- RVryan vadenFeb 16, 20261.0The lady at the register was rude to some customers. The way she talk to folks I wouldn’t have that.
- LBLisa BrysonFeb 14, 20265.0Amber was a godsend in helping purchase my stove and refrigerator, her customer service skills far surpass other's. She went above and beyond helping me and making the purchase time smooth and easy. She is definitely an asset to Lowes.
- TDTim DennanyFeb 13, 20265.0They have most everything. Ever so slightly better prices than Home Depot. If you know what you want it can be a quick trip. If you need help, you have to walk around looking for someone, but that's everywhere nowadays. Don't forget to take a pic of what you need, it helps them help you.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products and services does Lowe's Home Improvement in Indianapolis offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, tools, outdoor equipment, and more. They also provide installation services for many of these products.
Where is Lowe's Home Improvement store located in Indianapolis?
The store is located at 8440 Michigan Road, Indianapolis, IN 46268.
What are the store hours for Lowe's Home Improvement in Indianapolis?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, and the store is closed on Thanksgiving and Christmas Day.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's in Indianapolis offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Online purchases can start a return through the Order History page. For in-store returns, provide proof of purchase at the customer service desk.
Are there any nearby places where I can get quick key cutting services close to Lowe's Indianapolis?
Yes, minuteKEY and Minute Key are nearby key and locksmith services where customers can get quick key cutting.
What other home improvement stores are near Lowe's Indianapolis?
Nearby home improvement stores include LL Flooring and Sherwin-Williams Paint Store, which offer flooring, paint, and home goods.
Are there food options near Lowe's Indianapolis for customers or visitors?
Yes, there are several nearby fast food restaurants including Jack in the Box, KFC, Leonardo's Mexican Food, and Big Shark’s Fish, Chicken and Gyro for quick meals before or after shopping.
How can I check my Lowe's order status and know when it's ready for pickup?
You can check your order status online by logging into your MyLowe’s account or by entering your order number. When your order is ready for pickup, you'll receive an email with instructions including the pickup location and hours.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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