Brand Certified
Lowe's Home Improvement
4.2(3264 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4444 South Emerson Avenue, Indianapolis, IN
46203, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(317) 405-0221
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/IN-Indianapolis/2319
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Indianapolis, IN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
4444 South Emerson Avenue, Indianapolis, IN
46203, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
3,264 reviews
5 stars
1,838
4 stars
777
3 stars
308
2 stars
113
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees while others reported rudeness and lack of assistance.
Inventory Issues
Frequent complaints about items being out of stock or discrepancies between online inventory and in-store availability.
Store Cleanliness
Many customers noted that the store is clean and well-organized, contributing positively to their shopping experience.
Delivery Problems
Numerous issues reported with delivery services, including missed deliveries and poor communication regarding order status.
Helpful Staff
Several reviews highlighted specific employees who provided exceptional service, indicating that there are dedicated staff members.
- LMLandon Montgomery1 day ago1.0They use FLOCK cameras to track you. I will no longer be a customer of Lowes.
- TDThomas DruryFeb 11, 20262.0We returned a snow shovel to Lowe’s, and it was processed to be put back onto a gift card that was used to purchase it. When we called Lowe’s to verify the return was processed because it was not showing up, the lady working the desk that answered the phone was very rude and condescending making the comment making a false accusation saying that we were calling every day. We just returned the item that very same day so it was the very first time we called. Even if a customer did call once a day to check the status, that doesn’t give the associate the right to respond the way that she did. The o my reason there is 2 stars is because we did get great service when we made the purchase. The customer service from this associate on the phone was unacceptable.
- JLJustin LeMastersJan 18, 20264.0I give 4 stars because this Lowe's is better then most next they are always out of inventory. You cannot trust what online says in stock
- DFDave FordJan 12, 20265.0Came in for plywood with special cuts. Essa was fantastic. Very helpful and professional. Had shoulder surgery recently…..went out of his way to help. I will not go back to Madison and County Line Road!!!!
- KRK RobertsJan 12, 20261.0Some associates in the store was very helpful with what could be an order. Lowes has just automatically canceled my order and told me I had to go in and physically purchase my items. It is a total of $5000, this time. Within the last 5 years I have spent roughly $500000 at the corporation. I am planning on taking my business and whatever business I can from Lowes. They, in general are not willing to work with you. YOUR LOSS LOWES.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Indianapolis?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage solutions, and more.
What are the store hours for Lowe's Home Improvement in Indianapolis?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours noted on their website.
Does Lowe's in Indianapolis offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping convenient for customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts various payment methods including American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's in Indianapolis?
Yes, Lowe's provides a variety of installation services including appliances, flooring, doors, cabinets, lighting, HVAC, and more.
What should I do if I need to return or exchange an item at Lowe's?
Most items can be returned within 90 days. If purchased online, you can start a return process online. For in-store returns, provide proof of purchase at the customer service desk.
Which nearby places can I visit for propane exchange or locksmith services?
You can visit Blue Rhino Propane Exchange for propane needs and minuteKEY or Minute Key for key and locksmith services near Lowe's.
Are there dining options near Lowe's Home Improvement in Indianapolis?
Yes, nearby dining options include Rally's, White Castle, Egg Roll Number 1 (Asian cuisine), Firehouse Subs, and Ninas Places.
What other services and stores are located near Lowe's for additional shopping or care needs?
Nearby you'll find Walmart Grocery Pickup and Delivery, Walmart Auto Care Centers, Goodyear for automotive repair, Sherwin-Williams for hardware and building supplies, and various salons and tax service providers.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website