La-Z-Boy Indianapolis

4.7
1218 reviews

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Indianapolis
5330 E Southport Rd, Indianapolis, IN
46237, United States

Hours

Reviews

4.7
1,218 reviews
5 stars
1,013
4 stars
112
3 stars
27
2 stars
18
1 star
48

What are people saying?

AI-generated from recent customer reviews

Sales Staff

Customers consistently praised the sales staff for being helpful, knowledgeable, and non-pushy, enhancing their shopping experience.

Product Quality

Many reviews highlighted the high quality of the furniture, particularly recliners, contributing to customer satisfaction.

Customer Service

Overall, customers reported positive experiences with customer service, including efficient delivery and support throughout the purchasing process.

Return Policy Issues

Some customers expressed frustration with the return policy, particularly regarding the lack of a trial period for certain products.
  • RS
    Randall Stansbury
    3 days ago
    5.0
    Stopped in to look at La-Z-Boy at the Southport Road showroom walked in the lady to the left ignored us as it was kind of late and I was just coming in from being at work all day, walked in and looked at a few chairs and a real nice lady greeted us and helped us and we bought two La-Z-Boy from her couldn’t be happier. She spent all the time and asked all the right questions and totally sold us onto nice LaBoy. Thanks again.
  • TT
    TERRY TINDALL
    4 days ago
    5.0
    Helpful, patient sales agent, Patrice, made our buying experience very successful and fun at the same time. She went out of her way to help us. And the furniture you offer is both classic in design and very functional. Thank you!
  • CM
    Cheryl Mauritz
    Dec 28, 2025
    5.0
    My sales associate was super good! ❤️ We had spoken to another assistant, but she was on vacation 😕. So this lady was kind enough to share the commition with her! Your store is gorgeous, with many choices to choose from! I'm super anxious to get my new recliner, on January 8th. Thank you so very much to allow me to give some options. I give 100 STARS 🤩!!! Not just 5 stars!!! 🤩🤩❤️❤️
  • RT
    Rusty Tomlinson
    Dec 28, 2025
    5.0
    Sara Moody was our design consultant/sales person. She was very patient as my wife made up her mind and was very knowledgeable about the product and available options. We are extremely pleased and will certainly continue purchasing LazyBoy products due to the quality of the furniture and the overall experience. Customer service seems to be a thing of the past and Sara went above and beyond to make sure we found what we wanted.
  • VR
    Veda Rowland
    Dec 27, 2025
    5.0
    My experience was amazing as always, Beth the sale rep was very friendly and helpful. Found a beautiful smaller recliner just my size and price was great so I bought the chair. Would definitely recommend this store for quality furniture.

Frequently Asked Questions About La-Z-Boy Indianapolis

What types of furniture does La-Z-Boy Indianapolis offer?

La-Z-Boy Indianapolis offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the store hours for La-Z-Boy Indianapolis?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.