La-Z-Boy Indianapolis

4.7
984 reviews

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Indianapolis
9110 Rockville Road, Indianapolis, IN
46234, United States

Hours

Reviews

4.7
984 reviews
5 stars
832
4 stars
85
3 stars
20
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the knowledgeable, friendly, and helpful staff, highlighting their patience and lack of pressure during the sales process.

Product Quality

Many reviews noted the high quality of the furniture, although some customers expressed disappointment with specific items after delivery.

Sales Experience

The sales process was described as positive, with staff providing detailed information and helping customers find the right products for their needs.

Delivery Issues

Several customers reported problems with delivery, including missing parts and poor service from delivery personnel.
  • GL
    Ged Lammers
    2 days ago
    1.0
    Have a 5-year extended warranty, only 2 years into it, and the store won’t honor it. They gave me a comfort care number. Comfort care won’t be covered under the warranty. They gave me another number, the second number for ServeCo won’t honor the warranty highly recommend against buying from here, they do not honor their warranties. This is overpriced, horrible. I would never buy from them. Stay clear.
  • RI
    R.D. Ice
    3 days ago
    5.0
    Our sales person “Kelly” was very knowledgeable and pleasant to work with. Things got a little wonky while trying to pay for our purchase. I think it turned out to be the systems fault and not Kelly. If you are thinking about a purchase from Lay z Boy ask for Kelly at the Rockville Road store in Indy.
  • GD
    Gene Douglas
    3 days ago
    5.0
    Purchased two queen size matrices to replace our extra bedrooms that needed updated. Quick delivery and great service in removing our old ones. We have been sleeping on our king that we have had for years. Got it here also. Hard to put a price on a good night's sleep but worth every penny here. Our grand kids love it to. Please go there and lay on their beds before you buy. It is a no pressure experience. This is the way all beds should be. How much is a good night's sleep worth to you?
  • AB
    Alice Black
    Jan 4, 2026
    5.0
    Kelly is an awesome salesperson! She answered all my questions. She let me have space to do my own shopping, checking out the feel and look . Perfect amount of attention and space! Thank you, Kelly!
  • AE
    Amanda Ewing
    Jan 3, 2026
    5.0
    We had a great experience at La-Z-Boy in Avon IN. Kaitlyn helped us and was very knowledgeable, not pushy, and didn’t try to upsell us on things we didn’t come in for. We ended up getting two recliners, a loveseat, and a couch and we were in and out in about an hour. It was a very positive experience.

Frequently Asked Questions About La-Z-Boy Indianapolis

What types of furniture does La-Z-Boy Indianapolis offer?

La-Z-Boy Indianapolis offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories.

Can I get custom furniture designed at La-Z-Boy Indianapolis?

Yes, La-Z-Boy Indianapolis provides customizable furniture options to match your unique look with professional design services.