Brand Certified
Extra Space Storage
4.7(137 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
675 E Washington St, Indianapolis, IN
46204, United States
Certified by Extra Space Storage • Mar 01, 2026
(317) 207-9129
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/indiana/indianapolis/6874/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 675 E Washington St in Indianapolis, IN today! Our large selection of storage units, exceptional security, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.7
137 reviews
5 stars
122
4 stars
4
3 stars1
2 stars
3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Shirley, Jessica, and Stephanie, received high praise for their helpfulness, professionalism, and positive attitudes.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Safety Concerns
Some customers reported safety issues, including unauthorized individuals on the premises and inadequate response from management regarding security.
Access Hours
Customers expressed dissatisfaction with limited access hours, which can be inconvenient for those with standard work schedules.
Mixed Experiences
While many reviews highlight excellent service, there are also significant complaints regarding management responsiveness and issues with unit readiness.
- PAPrivate AccountFeb 23, 20261.0Worst storage facility i have ever rented with harrassment deprivation of character intimidation person living in unit drugs on floor in front of my unit when come in harrassed multiple times when going to unit. Made complaint after complaint police told me that i could file a lawsuit. I have had storage in different cities and states i traveled for work that is the only location in twenty years there has been a problem and harrassment and threats of violence due to coming to storage to frequent i think they didnt want me to notice what is going on in the facility. Not good place. Staff threatened to cut the lock on my unit and throw my things away up to date on rental when moved in the unit i was in they cut the lock and threw someones things in the dumpster. It was occupied and they had me put my things in it after emptied now they have threatened to do the same to me and my things threatening to jump on me. It is across street from rehab i was told. People going back of building and mattress in woods behind it. NOT GOOD PLACE TO RENT FROM THE STAFF CUT LOCKS AND THROW PEOPLES THINGS IN DUMPSTER IN FRONT OF YOU. SUPPOSED TO BE EMPTY UNIT WASNT. THEN THREATENED TO DO IT TO ME WHEN MAD BECAUSE I SAID THEY WERE HARRASSING ME.
- BHBrian HendersonFeb 11, 20265.0Shirley and Jessica are the best employees!! I am their regular FedEx delivery driver and I never have any issues delivering or getting problems solved. They are very sweet and 100% positive!!
- CGClaudia GrossmannFeb 10, 20265.0Very courteous. Had lots of questions about renewing and/or transferring space to another customer. Questions were all addressed and answered completely and in detail. Also, gave me options and explained them clearly.
- ELEmma LoveFeb 10, 20265.0Jessica and Ms. Shirley were so helpful and gave me great information! Highly recommended this location
- MLMary LefeversJan 29, 20265.0This is my second time renting a unit from Extra Space Storage, located at 501 Fulton Street in Indianapolis. The staff has always gone above and beyond to accommodate me. The facility and grounds are always clean, well lit, and functional. I highly recommend renting your next storage unit here!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Indianapolis near Downtown, Fountain Square, Near Eastside, Bates-Hendricks and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of E Washington St and S College Ave, just off I-70.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Gate access hours are from 6:00 AM to 10:00 PM every day of the week.
When is the Extra Space Storage office open for customer assistance?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays and certain holidays.
Where is Extra Space Storage located?
Extra Space Storage is located at 675 E Washington St, Indianapolis, IN 46204, near the intersection of E Washington St and S College Ave, just off I-70.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled units, standard units, boat storage, RV storage, and vehicle storage options.
Does Extra Space Storage provide moving and packing supplies?
Yes, they offer moving and packing supplies, including boxes, available for purchase online and at the local facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at the provided reservation URL.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What nearby storage facilities can customers consider aside from Extra Space Storage?
Nearby storage options include another Extra Space Storage facility and Public Storage, providing additional choices for storage needs in the area.
What nearby places can I visit around Extra Space Storage?
Visitors can check out places such as Forest City Golf Resort, Salvation Army Family Store & Donation Center, and Indy City Barbell gym, which are all close by for leisure or shopping.
How can nearby facilities like parking and tutoring centers benefit customers of Extra Space Storage?
Facilities such as 705 East Market Street Parking offer convenient parking options near the storage site, while nearby tutoring centers like TBK Tutoring may be useful for customers managing busy schedules in the area.
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