Store your belongings at Extra Space Storage on 501 Fulton St in Indianapolis, IN today! Our large selection of storage units, climate controlled units, kiosk and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Shirley and her team received consistent praise for their exceptional customer service, being described as helpful, friendly, and professional.
Cleanliness
The facility is frequently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Staff Recognition
Shirley is highlighted as a standout employee, with many customers expressing appreciation for her assistance and professionalism.
Pricing Concerns
Some customers expressed dissatisfaction with sudden price increases, feeling it was a bait-and-switch tactic.
BS
Brittany Sanders
5 days ago
5.0
Shirley was a pro! Very thorough and knowledgeable. She was very welcoming and helpful. Accommodating as well.
SS
Samantha Smith
5 days ago
5.0
Ms. Shirley was fantastic and helped my mother in law and I move our stuff to our new unit. She was very kind and professional. If you're looking to get a unit, I would highly recommend Extra Storage Space and be sure to talk with Ms. Shirley!
KS
Kimberly Shockley
6 days ago
5.0
Everyone was really nice and pleasant and the place was clean will be back again
JH
Joe Housh
Dec 31, 2025
5.0
Shirley was very professional and helpful. She made the process very convenient.
MT
Milka Tewolde
Dec 10, 2025
5.0
I had an amazing experience at this ExtraSpace Storage location thanks to Jessica and Alicia. From the moment I called in, they were warm, professional, and incredibly attentive. They made the entire process easy and stress-free, breaking everything down clearly and helping me find exactly what I needed.
Their customer service is truly unmatched—both ladies went above and beyond to make sure I felt comfortable, informed, and confident in my decision. You can tell they genuinely care about the people they’re helping, and that makes all the difference.
If you’re looking for a storage facility with top-tier service and staff who treat you like family, Jessica and Alicia are the dream team. Highly recommend!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents in Indianapolis, Cottage Home, Woodruff Place, Downtown Indianapolis, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the intersection of Fulton St and E Michigan St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
Do I need climate controlled storage?
Whether it’s 100-degree heat or below-freezing cold, extreme temperature changes can severely damage sensitive items kept in a non-regulated environment. With storage that’s climate-controlled, your items are better protected from these extreme conditions. Most Extra Space Storage facilities offer climate-controlled storage units.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled and indoor storage options to protect your belongings from extreme temperatures and weather.
How can I determine the right storage unit size for my belongings?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items like furniture can fit into each unit size.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies such as boxes for purchase both online and at their local facility.
What payment options are accepted at Extra Space Storage?
They accept various payment methods including American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located in Indianapolis?
Extra Space Storage is located at 501 Fulton St, Indianapolis, IN 46202, at the intersection of Fulton St and E Michigan St.
Are there any nearby restaurants where I can eat before or after visiting Extra Space Storage?
Yes, nearby dining options include Cunningham Restaurant Group, Union 50, BRU Burger Bar, Spoken Word Elevated, and BlankUS Luxury Lounge, offering a variety of cuisines for your convenience.
What nearby community services are located close to Extra Space Storage?
Nearby community services include Meals on Wheels of Central Indiana, Indianapolis Neighborhood Resource Center, Indiana Wildlife Federation, and Public Allies Indianapolis, which support various social and environmental causes.
Are there any nearby beauty or hair salons near Extra Space Storage?
Yes, surrounding salons include Kathryn's Bridal Bar, Hair By Chelsea Spack, Witch Hazel, Lauren.burnside, IRL Indy Salon, and Deep Cuts Barbering.
What should I know about gate hours versus office hours at Extra Space Storage?
The office hours are when the Store Manager is available to assist you, while the gate hours (6:00 AM to 10:00 PM daily) are when you can access your storage unit.