Extra Space Storage

4.8
333 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 8840 E 42nd St in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
8840 E 42nd St, Indianapolis, IN
46226, United States

Hours

Reviews

4.8
333 reviews
5 stars
304
4 stars
15
3 stars
3
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Alisha, Leroy, and Tyler for their exceptional service.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases and lack of communication regarding these hikes, leading to frustration over unexpected costs.

Facility Issues

There were complaints about cleanliness and maintenance, including reports of mice infestations and unclean units, which raised concerns about the overall condition of the storage facilities.

Accessibility

Some customers noted issues with accessibility, such as blocked drive-up access and locked office doors during business hours, which hindered their experience.

Overall Experience

Despite some negative feedback, many customers reported positive experiences and expressed a willingness to return, highlighting the helpfulness of staff and the convenience of the service.
  • JH
    James Haag
    Nov 11, 2025
    5.0
    They were friendly and helpful. Enjoyed the experience.
  • DW
    Deanna Wanzo
    Oct 25, 2025
    4.0
    The people are excellent, however the prices go up about every 4 months. Last price hike was almost double the introductory price
  • XX
    Xavier
    Oct 25, 2025
    5.0
    I had a overall good experience. I've stored my items for over two years here and you can't prevent everything but for the most part I've enjoyed my stay.
  • JA
    Jae A
    Oct 25, 2025
    5.0
    Best customer service great service most definitely sticking here for a while
  • CR
    Ceaundra Ricketts
    Oct 21, 2025
    5.0
    Alicia went above and beyond to help me save my units

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.