Extra Space Storage

4.4
272 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4822 Mann Rd in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4822 Mann Rd, Indianapolis, IN
46221, United States

Hours

Reviews

4.4
272 reviews
5 stars
192
4 stars
35
3 stars
23
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Rebecca and Mark, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness and Security

The facilities are consistently noted as clean, well-maintained, and secure, providing customers with peace of mind.

Price Increases

Multiple reviews express dissatisfaction with frequent and significant rate increases, leading some customers to seek alternatives.

Convenience

Customers appreciate the ease of the rental process and access to their units, although some noted limitations such as lack of 24-hour access.

Mixed Experiences

While many customers report positive experiences, there are notable complaints regarding rodent issues and inconsistent information from staff.
  • BR
    Billy Rose
    Nov 8, 2025
    5.0
    The Very Nice lady was very kind and very Professional to help me move in today. She was The Best Manager that I’ve worked with in the three years I’ve had. Rental unit here.
  • MA
    Melissa Adams
    Oct 25, 2025
    3.0
    Rates keep going up
  • MG
    mikeal givan
    Oct 20, 2025
    5.0
    Rebecca was very pleasant and helpful getting set up
  • CC
    Chris Collins
    Oct 13, 2025
    5.0
    Rebecca is very kind. It was a pleasure to meet her. My experience has been painless and timely!
  • MP
    Machell Painter
    Oct 6, 2025
    5.0
    Very friendly Custer service representative. Walked me through the prices and method of payment. She sent me the contract via email and I signed it and sent it back. Very fast and convenient.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.