Store your belongings at Extra Space Storage on 7634 Madison Ave in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, RV parking, kiosk, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Wilbert and Jeff for their exceptional service.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Online Experience
Customers appreciated the ease of reserving units online and the convenience of handling transactions without needing to visit in person.
Access Issues
Some customers expressed frustration with limited access hours and unexpected price increases after move-in.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff interactions and issues with unit access and pricing.
PN
Paco Nieves
Jan 5, 2026
5.0
Pretty good people. No issues so far. Unit was clean. Desk help was easy to work with and went out of their way to help.
LO
Linda Oubouazza
Dec 29, 2025
5.0
Everything was easy to complete online without the hassle of actually having to go in and speak to someone in person. Access was granted with no problems and the app is easy to use.
HD
Happyday Happy day
Sep 2, 2025
5.0
Thank you Amanda for the great service
JY
Jordan Y
Aug 27, 2025
5.0
Great people to deal with
MM
Mitch
Jul 26, 2025
5.0
Todd at stop 11 location was awesome !! Amanda in there is not so friendly at all to her customers. Extremely rude and mean says some uncalled for statements to us.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Indianapolis residents.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on the intersection of Southport Rd and Stop 11 Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage on weekdays?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM, including weekdays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, Extra Space Storage offers climate-controlled units at most of their facilities to protect temperature-sensitive items.
Can I get drive-up access to my storage unit?
Yes, drive-up access is available, allowing you to pull your vehicle directly up to your unit for easy loading and unloading.
How do I know what size storage unit I need?
Use the Storage Unit Size Guide available online to estimate the right storage size based on your boxes and items like furniture or appliances.
Are packing and moving supplies available at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase online and at the facility.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located in Indianapolis?
Extra Space Storage is located at 7634 Madison Ave, Indianapolis, IN 46227, near the intersection of Southport Rd and Stop 11 Rd.
Are there any nearby self-storage facilities to Extra Space Storage?
Yes, Storage Express is a nearby self-storage facility that customers might consider when exploring storage options in the area.
What nearby churches are close to Extra Space Storage?
Nearby churches include Indiana Chin Pentecostal Church, Madison Avenue Baptist Church, Emmanuel Christian Church USA Inc, and Aletheia Church, which customers might visit before or after their storage visit.
Are there medical facilities near Extra Space Storage?
Yes, nearby medical facilities include Spero Health, Premier Dialysis, Kidney Physicians of Indiana, Indiana Ob/Gyn, and Dr. Tarvinder Matharu MD, providing convenient access to healthcare services.