Extra Space Storage

4.6
295 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 7715 42nd St in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, RV parking, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7715 42nd St, Indianapolis, IN
46226, United States

Hours

Reviews

4.6
295 reviews
5 stars
240
4 stars
18
3 stars
18
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Isiah and Julius, for their exceptional, friendly, and professional service.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Communication

While many reviews highlighted good communication, some customers expressed concerns about billing practices and lack of notification regarding price increases.

Accessibility

Customers appreciated the ease of access to their units and the availability of staff to assist with any issues.

Pricing

Feedback on pricing was mixed; while some found it reasonable, others noted concerns about frequent price increases.
  • JJ
    James Tate Jr.
    Nov 17, 2025
    5.0
    This place has excellent customer service! Anthony did an excellent job helping with the rental, making sure I'm being taken care of! Companies need more people like him working for them!
  • DM
    dorothy moore
    Nov 17, 2025
    5.0
    Love the staff they are always courteous and about business very respectful and the units are nice and clean
  • LB
    Loyalty Bell
    Nov 8, 2025
    5.0
    Tentative … yes and makes you feel comfortable it’s worth it life changing
  • JE
    Jay E
    Nov 6, 2025
    5.0
    Highly recommend, Anthony got everything figured out for me with no hassle whatsoever and I appreciate the service he provided for me today.
  • KM
    Kathleen Miller
    Oct 16, 2025
    5.0
    My favorite thing about extraspace storage is the versatility of the customer service experience. I’m an older generation, and I am thrilled that when I go there there is someone in the office. There is an employee on site. When I call, someone answers the phone!! It’s delightful. And they are so helpful and so friendly and so kind and so informative. And if you’re of a younger generation and don’t want any human contact, you can do everything virtually! You can do literally everything you need to do online And on your phone and not have to talk to anyone! :) I feel safe there. I feel like my belongings are safe there. And the whole experience from start to finish has been exactly what I needed when I needed it. Highly recommend.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.