Store your belongings at Extra Space Storage on 510 E Thompson Rd in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, especially Doug and Shirley, received high praise for their helpfulness and friendliness, making the rental process smooth for many customers.
Cleanliness
The facility and storage units are consistently described as clean and well-maintained, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with unexpected price increases and additional fees, leading to frustration regarding transparency in pricing.
Accessibility
The app for gate access and the overall convenience of the facility were appreciated, although some customers noted issues with access hours.
Pest Control
There were multiple complaints about pest infestations in storage units, leading to significant dissatisfaction among affected customers.
DY
David Young
Nov 12, 2025
5.0
Very easy to work with.
Clean spaces.
JJ
jonah
Nov 7, 2025
5.0
Awsome service. Great communication. Friendly. Highly recommend
PP
Printster007
Nov 3, 2025
5.0
This location on Thompson Rd. is so clean and the layout is so convenient. Doug is extremely helpful and friendly in securing my space. He even helped me jump start my car. He’s the best!
PH
Philip Hedrick
Nov 2, 2025
5.0
Doug was great and assisted us making changes we needed to a larger unit. Paperwork was quite confusing but he made it all seem easy. Nice clean units
PW
Paula Whiteside
Oct 31, 2025
5.0
Ms. Shirley has been such an amazing person for me!!! I thank God for her being there!!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Indianapolis residents of Greenwood, Homecroft, Southport, Beech Grove, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S East/US-31 and E Thompson Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Indianapolis?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up access units, indoor units, non climate controlled units, and vehicle storage options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies such as boxes available online and at the facility.
Is there an on-site manager available at Extra Space Storage?
Yes, there is a manager living on-site to assist with your storage needs.
What payment options are accepted at Extra Space Storage?
Payments can be made using American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Extra Space Storage offer electronic gate access and security?
Yes, the facility features electronic gate access and exceptional security measures to protect your belongings.
What is the closest major intersection to Extra Space Storage?
It is located near the intersection of S East/US-31 and E Thompson Rd.
Are there nearby hotels if I need accommodation when visiting Extra Space Storage?
Yes, nearby hotels include Travelodge Indianapolis South, Welcome Stay, and Travel Inn, convenient for customers traveling and needing lodging.
Where can I find retail and pharmacy services near Extra Space Storage?
Nearby retail and pharmacy options include CVS Pharmacy, a convenient place for customers to purchase essentials while visiting.
What dining options are available near Extra Space Storage for a meal before or after my visit?
Nearby restaurants include Red Lobster, Taco Bell, El Jalapeno Mexican Restaurant, Denny's, Thai Recipes Restaurant, and Jordans Fish and Chicken for diverse dining choices.