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Extra Space Storage
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Extra Space Storage

4.5
(176 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 510 E Thompson Rd in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
510 E Thompson Rd, Indianapolis, IN
46227, United States

Hours

Reviews

4.5
176 reviews
5 stars
143
4 stars
14
3 stars
3
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Doug and Shirley, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The storage facilities are consistently described as clean and well-maintained by multiple customers.

Accessibility

Customers appreciate the easy access to units and the convenience of the app for gate entry.

Pricing Issues

Several reviews mention dissatisfaction with unexpected price increases and additional fees, leading to frustration among customers.

Pest Control

There are complaints regarding pest issues in some units, with reports of mice infestations affecting customer satisfaction.
  • AM
    Alejandro Murillo
    Feb 20, 2026
    5.0
    Dudley was a very helpful guy, answered any questions we had
  • KJ
    Kenneth Hope JR
    Feb 12, 2026
    5.0
    Doug was great, fast and got me in a unit in about 5 mins!
  • SS
    Shay
    Feb 11, 2026
    5.0
    Doug is really nice communicator skills are amazing. I’ll be back definitely
  • DG
    Daddy Gibson
    Feb 9, 2026
    5.0
    Came to pay my storage bill today and I was greeted very kindly by two gentlemen by the names of Doug-ly... We had a situation to where my storage Bill had increasedI dramatically and I had no understanding of it at all... Needless to say I was very confused in a little irritated but I still held my composure to try and straighten out the situation...Doug-ly we're very professional and they did everything they could possibly do to resolve the situation with a greater understanding... I admire professionalism and these guys are it.... Thank you again Doug-ly for all your help and professionalism it was very much appreciated.... William
  • YV
    Yaritza Valentin
    Feb 3, 2026
    5.0
    Dudley are amazing help people thank u in my poor momento they make me smile thank. U and god bless

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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