Extra Space Storage

4.5
160 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 510 E Thompson Rd in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
510 E Thompson Rd, Indianapolis, IN
46227, United States

Hours

Reviews

4.5
160 reviews
5 stars
127
4 stars
15
3 stars
3
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Doug and Shirley, received high praise for their helpfulness and friendliness, making the rental process smooth for many customers.

Cleanliness

The facility and storage units are consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with unexpected price increases and additional fees, leading to frustration regarding transparency in pricing.

Accessibility

The app for gate access and the overall convenience of the facility were appreciated, although some customers noted issues with access hours.

Pest Control

There were multiple complaints about pest infestations in storage units, leading to significant dissatisfaction among affected customers.
  • DY
    David Young
    Nov 12, 2025
    5.0
    Very easy to work with. Clean spaces.
  • JJ
    jonah
    Nov 7, 2025
    5.0
    Awsome service. Great communication. Friendly. Highly recommend
  • PP
    Printster007
    Nov 3, 2025
    5.0
    This location on Thompson Rd. is so clean and the layout is so convenient. Doug is extremely helpful and friendly in securing my space. He even helped me jump start my car. He’s the best!
  • PH
    Philip Hedrick
    Nov 2, 2025
    5.0
    Doug was great and assisted us making changes we needed to a larger unit. Paperwork was quite confusing but he made it all seem easy. Nice clean units
  • PW
    Paula Whiteside
    Oct 31, 2025
    5.0
    Ms. Shirley has been such an amazing person for me!!! I thank God for her being there!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.