Extra Space Storage

4.5
165 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 510 E Thompson Rd in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
510 E Thompson Rd, Indianapolis, IN
46227, United States

Hours

Reviews

4.5
165 reviews
5 stars
131
4 stars
15
3 stars
3
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Doug and Shirley, received high praise for their helpfulness, professionalism, and friendliness.

Cleanliness

The facility and storage units are consistently described as clean and well-maintained.

Pricing Issues

Several customers expressed dissatisfaction with unexpected price increases and additional fees, leading to frustration.

Accessibility

The app for gate access and the overall convenience of the facility were positively noted, although some customers mentioned issues with access hours.

Pest Control

There were complaints about pest infestations in some units, indicating a need for better pest management.
  • SS
    Sam Spurgeon
    Jan 3, 2026
    5.0
    The extra storage staff are excellent. They are really courteous and friendly, and they get their job done. I will use extra storage again next time.
  • LP
    Laverne Pressley
    Dec 13, 2025
    5.0
    I appreciate the professional support and respect
  • PN
    Paul & Louise Nelson
    Dec 11, 2025
    5.0
    Mr. Doug, the Manager at Extra Space Storage on Belmont Avenue, has been extremely kind and helpful as well as courteous and professional. We would recommend renting a unit from there!😁 Thanks, Doug!
  • LP
    Laury Palmer
    Dec 1, 2025
    5.0
    Wonderful people, so helpful and great!
  • DY
    David Young
    Nov 12, 2025
    5.0
    Very easy to work with. Clean spaces.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.