Brand Certified
Extra Space Storage
4.9(1409 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
2420 E Stop 11 Rd, Indianapolis, IN
46227, United States
Certified by Extra Space Storage • Mar 01, 2026
(317) 882-8909
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/indiana/indianapolis/501681/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2420 E Stop 11 Rd in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
1,409 reviews
5 stars
1,295
4 stars
72
3 stars16
2 stars7
1 star19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Amanda, Kim, and Aubrey.
Facility Quality
The storage facility is noted for being clean, well-maintained, and secure, contributing to a positive overall experience.
Pricing Concerns
Some customers expressed dissatisfaction with frequent price increases, feeling that the rates were not transparent and could be considered price gouging.
Overall Experience
Many reviews highlighted a great overall experience, with customers recommending the facility for its excellent service and support.
- TGTRAEYON GILBERTFeb 20, 20265.0They rock in the front office
- KBKNOWLEDGE BEFeb 19, 20265.0Great staff
- JSJay SmothermanJan 5, 20265.0Amanda had great customer service and it has been a pleasure to deal with over the years, always has accommodated my needs with the several units that we have had and again very pleasant with the deal with… I highly recommend the extra space storage on top 11 Road
- JAJDP AccountingDec 18, 20255.0Had a great experience. We've been renting for a few months now and the customer service has been top notch.
- RMRunny MartinDec 18, 20255.0These guys are very nice and helpful ask for Kim she's great
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Indianapolis residents near Southport and Greenwood.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of E Stop 11 Rd and Madison Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Brand Certified Facts from Extra Space Storage
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Certified March 01, 2026Yext Knowledge Graph
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