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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2420 E Stop 11 Rd in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,399 reviews
5 stars
1,285
4 stars
72
3 stars16
2 stars7
1 star19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly praising staff members like Amanda, Aubrey, and Michelle for their helpfulness and professionalism.
Cleanliness
Customers consistently noted that the storage facilities were clean and well-maintained, contributing to a positive overall experience.
Pricing Concerns
Several reviews expressed dissatisfaction with frequent price increases, with some customers feeling that the increases were excessive and not adequately communicated.
Ease of Process
Many customers appreciated the quick and easy rental process, including online reservations and efficient customer support.
Staff Friendliness
The staff was frequently described as friendly and accommodating, enhancing the overall customer experience.
- MBMarlene BurtonNov 8, 20255.0I have used this storage facility for a year with no issues, and called in today with a question and was met with fantastic customer service!
- ZBZachary BolerNov 4, 20251.0No questions asked dude 24hrs.... What if I need you at night and that is crazy waiting on someone that lives here to let you in
- CFCarol Jean G FerranteOct 28, 20255.0We have had outstanding customer service from Amanda & Todd. Todd went out of his way to assist us. Kudos to him !
- TSTanvir SagriOct 24, 20255.0I had a very good experience with renting unit at this location. Aubrey was my customer rep who was very polite professional really enjoyed talking to him and service was awesome.
- MFMonica FiedlerOct 13, 20255.0I just had the best Experience with the 2420 E Stop 11 Rd location. I was welcomed in by Amanda and Aubrey today after shopping around to find a storage unit to rent! Aubrey went above and beyond for me! He was very friendly, knowledgeable, patient explaining everything , all the details to me about the Unit. He also got me the best price out of all of the storage places I visited today. The unit I rented was clean but he took the extra step and to make sure the door would be easy for me to open and close! I also Received a free lock for my unit. I don’t write many reviews but I had to for Aubrey because of his outstanding customer service he provided me today!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Indianapolis residents near Southport and Greenwood.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of E Stop 11 Rd and Madison Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Indianapolis?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
They offer climate-controlled units, standard non-climate-controlled units, drive-up units, and RV storage solutions including outdoor, covered, and indoor options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, moving and packing supplies, including boxes, are available for purchase online and at the facility.
Does Extra Space Storage in Indianapolis offer drive-up access?
Yes, many units have drive-up access allowing you to pull your vehicle directly to the unit for easier loading and unloading.
Are there any discounts available at Extra Space Storage?
Extra Space Storage offers a military discount to qualified customers.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa.
What is the nearest intersection to Extra Space Storage in Indianapolis?
The facility is located near the intersection of E Stop 11 Rd and Madison Ave.
How can nearby places like Little Caesars Pizza or El Cardenal Mexican Restaurant enhance my visit to Extra Space Storage?
After securing your storage unit, you can conveniently visit nearby restaurants such as Little Caesars Pizza or El Cardenal Mexican Restaurant to grab a meal.
Are there public services near Extra Space Storage for additional needs?
Yes, nearby are Marion County Health Department and Indianapolis Public Library, which could be useful for health or informational needs.
Can I access Extra Space Storage easily using nearby transportation or landmarks?
Extra Space Storage is near E Stop 11 Rd and Madison Ave, close to local landmarks and businesses like Indianapolis E Stop 11 Rd gas station, aiding in navigation to the facility.