Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2420 E Stop 11 Rd in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,410 reviews
5 stars
1,296
4 stars
72
3 stars16
2 stars7
1 star19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendly, helpful, and accommodating service, with specific mentions of employees like Amanda, Aubrey, and Kim.
Cleanliness
The facility is noted for being clean and well-maintained, contributing to a positive customer experience.
Pricing Concerns
Several reviews expressed dissatisfaction with frequent price increases, leading to feelings of frustration and concerns about potential price gouging.
Overall Experience
Most customers reported a great overall experience, highlighting the ease of the rental process and the helpfulness of the staff.
- JSJay SmothermanJan 5, 20265.0Amanda had great customer service and it has been a pleasure to deal with over the years, always has accommodated my needs with the several units that we have had and again very pleasant with the deal with… I highly recommend the extra space storage on top 11 Road
- JAJDP AccountingDec 18, 20255.0Had a great experience. We've been renting for a few months now and the customer service has been top notch.
- JCjosh capelleDec 18, 20255.0Really great experience at this place, and I’ve rented all over the country. Kim and Jess make you feel right at home.
- LSLogan SDec 18, 20255.0Friendly Staff and decent rates on storage compared to the alternatives 👍
- RMRunny MartinDec 18, 20255.0These guys are very nice and helpful ask for Kim she's great
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Indianapolis residents near Southport and Greenwood.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of E Stop 11 Rd and Madison Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Indianapolis?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
They offer climate-controlled units, standard non-climate-controlled units, drive-up units, and RV storage solutions including outdoor, covered, and indoor options.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, moving and packing supplies, including boxes, are available for purchase online and at the facility.
Does Extra Space Storage in Indianapolis offer drive-up access?
Yes, many units have drive-up access allowing you to pull your vehicle directly to the unit for easier loading and unloading.
Are there any discounts available at Extra Space Storage?
Extra Space Storage offers a military discount to qualified customers.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa.
What is the nearest intersection to Extra Space Storage in Indianapolis?
The facility is located near the intersection of E Stop 11 Rd and Madison Ave.
How can nearby places like Little Caesars Pizza or El Cardenal Mexican Restaurant enhance my visit to Extra Space Storage?
After securing your storage unit, you can conveniently visit nearby restaurants such as Little Caesars Pizza or El Cardenal Mexican Restaurant to grab a meal.
Are there public services near Extra Space Storage for additional needs?
Yes, nearby are Marion County Health Department and Indianapolis Public Library, which could be useful for health or informational needs.
Can I access Extra Space Storage easily using nearby transportation or landmarks?
Extra Space Storage is near E Stop 11 Rd and Madison Ave, close to local landmarks and businesses like Indianapolis E Stop 11 Rd gas station, aiding in navigation to the facility.