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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 9499 E Washington St in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,202 reviews
5 stars
1,134
4 stars
34
3 stars13
2 stars8
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Keith and Billy, for their helpfulness, friendliness, and professionalism.
Pricing Issues
Several reviews mentioned dissatisfaction with frequent price increases for storage units, leading to frustration among long-term customers.
Facility Cleanliness
While many customers noted the facility was clean and well-maintained, some reported issues with pests and dirty units.
Accessibility
Customers appreciated the easy access to units and the convenience of features like digital gate access.
Overall Experience
Overall, customers expressed satisfaction with their experiences, often recommending the facility despite some concerns.
- JTJonathan TankersleyNov 12, 20255.0I stopped by Extra Space today with a few questions and had the pleasure of speaking with Alice and Miss Adrian. They were both incredibly helpful and answered everything I needed to know! I’m looking forward to doing business with this company!
- FRFaith Johnson RookerNov 9, 20255.0I was pleased with the service I received here, Allison customer service was excellent. Not only did she make sure that everything was fine. She also took the time to to check on me after I moved in. It was nice to know that she valued my customer service. 🙏🏿😁✨ THANK YOU AGAIN EXTRA SPACE STORAGE ✨✨✨✨
- DTDianne Tyner-DavisNov 1, 20255.0Adrienne @ the E. Washington Street facility was very pleasant and informational. A very huge help. Her whole attitude is contagious and uplifting. I think she is a very valuable asset to the company. I just wanted to make sure she gets the recognition that she certainly deserves. I would definitely recommend this company to others 😊
- ALAri LewOct 17, 20251.0Do not book any of their locations or storages . I had a unit with them for months $85 and out of no where they doubled the price . Said it was a promotion and the units are subject to random increases . Went inside to get the rates corrected $85 a month to $159 is a rip off. Do not rent storages from any Extra Space Storages . This is not something I like addressing when I have other stuff to worry about.
- CECesar EstradaOct 13, 20255.0Great customer service thanks to Keith
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Indianapolis residents near Cumberland and Irvington.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of E Washington St and S Post Rd.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is a few minutes west of Washington Square Mall behind Toys "R" Us and Dollar Tree.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 9499 E Washington St, Indianapolis, IN 46229.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items, along with standard units without climate control.
Is drive-up access available at Extra Space Storage?
Yes, Extra Space Storage offers drive-up storage units, allowing you to pull your vehicle right up to your unit for easy moving of large or heavy items.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Does Extra Space Storage sell moving and packing supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities for purchase.
What are the office and gate hours at Extra Space Storage?
The office and gate hours are daily from 6:00 AM to 10:00 PM, allowing customer access during these times.
What nearby stores can I visit while at Extra Space Storage?
Nearby stores include Dollar Tree for discount shopping, Toys "R" Us for toys, and Getem Cheap Fireworks LLC for party supplies, all within close proximity for convenient errands.
Are there any nearby fitness centers if I want to work out before or after visiting Extra Space Storage?
Yes, Fitness In Motion gym and Bounce Back with Vanessa for active life are nearby options to fit in a workout around your visit.
How can nearby landmarks help me find Extra Space Storage?
Extra Space Storage is located west of Washington Square Mall behind Toys "R" Us and Dollar Tree, making these landmarks helpful for navigation.