Brand Certified
Extra Space Storage
4.9(1222 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
9499 E Washington St, Indianapolis, IN
46229, United States
Certified by Extra Space Storage • Mar 01, 2026
(317) 662-2568
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/indiana/indianapolis/1000000653/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 9499 E Washington St in Indianapolis, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
1,222 reviews
5 stars
1,153
4 stars
34
3 stars13
2 stars9
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting individuals like Keith, Billy, and Alice.
Facility Cleanliness
Many customers noted that the storage units and facilities were clean and well-maintained, although some reported issues with pests.
Pricing Concerns
Several customers expressed dissatisfaction with unexpected price increases and additional fees, leading to frustration and some choosing to leave.
Overall Experience
Most reviews reflected a positive overall experience, with many customers recommending the facility for its service and convenience.
- WAWilliam Amberger5 days ago5.0Great staff and experience today. They were very helpful and I would recommend working with them in the future
- HZHannah ZvyakFeb 6, 20265.0Had an amazing experience, Karson and Alice were very helpful. I really appreciate them taking time to help me.
- AOAutumn OliverioFeb 6, 20265.0Karson and Alice are so friendly and helpful! Karson answered all my questions, helped me pick exactly what I needed and made the whole process as smooth and easy as possible.
- MHMelodie Howes-BlazeFeb 6, 20265.0I spoke to a guy named Karson he was super friendly, helpful and knowledgeable! He answered all my questions and provided excellent customer service! 10/10
- RSRed SpiderFeb 5, 20265.0Wonderful staff. The lady at the front desk is super nice and she explained everything thoroughly. I’ll be staying here for a while
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Indianapolis residents near Cumberland and Irvington.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of E Washington St and S Post Rd.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is a few minutes west of Washington Square Mall behind Toys "R" Us and Dollar Tree.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 9499 E Washington St, Indianapolis, IN 46229.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items, along with standard units without climate control.
Is drive-up access available at Extra Space Storage?
Yes, Extra Space Storage offers drive-up storage units, allowing you to pull your vehicle right up to your unit for easy moving of large or heavy items.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Does Extra Space Storage sell moving and packing supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities for purchase.
What are the office and gate hours at Extra Space Storage?
The office and gate hours are daily from 6:00 AM to 10:00 PM, allowing customer access during these times.
What nearby stores can I visit while at Extra Space Storage?
Nearby stores include Dollar Tree for discount shopping, Toys "R" Us for toys, and Getem Cheap Fireworks LLC for party supplies, all within close proximity for convenient errands.
Are there any nearby fitness centers if I want to work out before or after visiting Extra Space Storage?
Yes, Fitness In Motion gym and Bounce Back with Vanessa for active life are nearby options to fit in a workout around your visit.
How can nearby landmarks help me find Extra Space Storage?
Extra Space Storage is located west of Washington Square Mall behind Toys "R" Us and Dollar Tree, making these landmarks helpful for navigation.
Brand Certified Facts from Extra Space Storage
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Certified March 01, 2026Yext Knowledge Graph
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