Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreSeasonal Goods StoreAt Home
Discover At Home in Indianapolis, IN. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
464 reviews
5 stars
259
4 stars
109
3 stars
54
2 stars
20
1 star
22
What are people saying?
AI-generated from recent customer reviews
Stock Issues
Customers frequently noted low stock levels and empty shelves, raising concerns about the store's inventory management.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, others reported rude interactions and a lack of assistance.
Store Organization
Many customers found the store disorganized, with items lacking clear pricing and a need for better layout.
Product Variety
The store offers a wide variety of home goods, but some customers felt the selection was limited in certain categories.
- BBBuffBodDec 20, 20251.0BARELY ANY CASHIERS...SHELVES BARE...CHRISTMAS ITEMS LOW STOCK...I HAVE BEEN HEARING ABOUT THEM GOING OUT OF BUSINESS FOR A WHILE NOW,BUT AFTER SEEING THE SHELVES I BELIEVE IT...
- BSBethany SmithDec 19, 20251.0I almost forgot to write this review until it came back to my mind,but I need to write this review because of what was witnessed by someone & shared with me about what took place at this 86th st At Home store.I was told there was a child in the back of the store around the furniture & mattress area alone in a make shift tent made out of blankets,pillows & toys(in which the person found really strange)so naturally the person looked around to see if anyone was looking for their child ,but from what they shared the store was not that busy.The person then told a employee about the situation & the person said that the child was a At Home Employee's & the little girl was hanging out in the back of the sales floor until her dads shift was over & that the manager knew of the situation & she allowed him to bring his daughter to work.The person then felt more reassured before leaving knowing that the child was that of an employees & not a lost child,but my concern is what if that person was not a caring,concerned individual?What if something fell on her and injured her or worse,what if someone decided to abduct her!Then that would have been on the Managers hands!The person who witnessed this & myself will no longer support a store that doesn't keep the safety of children in mind.This is bad on ALL LEVELS,from the dad who left her in the back while working,to the manager who told him he could bring his child to work.This should be looked into immediately,because next time he might not be so lucky in the world that we live in today!
- JJjuliaDec 13, 20251.0I am a person that loves to shop. I've worked hard my entire life and now that I am retired I am able to enjoy my life and shopping is a big part of my hobbies. At Home is one of my favorite stores I've shopped at the 86th st location as well as other Indianapolis locations for years now, and have seen many faces from management to employees come and go. As much as I shop I rarely leave reviews, but felt compelled to do so because this particular shopping experience was just down right bad customer service, all the way around!!!! I am a pleasant person in general and on this day I was in a very good mood until one of the associates had to call for a manager by the name of Ann up to the front for help, and man oh man lets just say her attitude sucks!!!!She was very rude,short and snobby towards the nice young lady that was helping me. Ann barked out to her as though she was just down right stupid,which REALLY upset me,because that young girl did not deserve to be talked to like that ,and I hope she went home and told her parents. Ann was also very dry towards me with no resolution to my problem, but to call customer service and then proceeded to wobble away from the counter hair wild,shirt messy and out of breath like I had just disturbed her meal. I will not be shopping at this location anymore because of this reason. Out of all the years I have been a customer here I have NEVER had this experience. If I could give zero stars I would. I do however show gratitude to the young lady that tried to make an effort to help me,Thank you.
- ACAmanda ChildressDec 8, 20253.0I like the store but poorly stocked
- WBWriters Life with Author Truman BeaverNov 18, 20254.0Nice store decent pricing nice staff but a tic low on variety..
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products does At Home in Indianapolis offer?
At Home offers affordable home décor, furniture, and seasonal decorations including stylish indoor and outdoor collections in various styles such as modern, farmhouse, classic, and coastal.
Is there a loyalty or rewards program available at At Home?
Yes, At Home has the Insider Perks program which is free to join and offers benefits like a 10% off welcome offer, Birthday Bonus gift, receiptless returns, decorating tips, and early access to products and markdowns.
What is At Home's return policy?
Returns of unused items in original packaging are fully refunded within 60 days (90 days for Insider Perks members) with proof of purchase. Returns without a receipt are limited to 3 without proof. Some exclusions apply such as mattresses and pillows without tags.
Does At Home provide delivery and pickup services?
Yes, At Home offers in-store pickup, delivery, and no-contact delivery services through an independent, third-party service with options and costs that vary by store.
What are the store hours for At Home in Indianapolis?
The store is open daily from 9:00 AM to 10:00 PM. It is closed on Thanksgiving, Christmas, and Easter. Holiday hours vary, with some days having extended or reduced hours.
What payment methods does At Home accept?
At Home accepts credit and debit cards including Visa, MasterCard, Discover, and American Express, cash, Apple Pay, gift cards, PayPal, and At Home Insider Perks reward certificates both in-store and online.
Can I shop At Home products online?
Yes, you can shop At Home products online via their website or mobile app, or visit one of their physical stores.
What nearby stores can customers visit along with At Home on W 86th St, Indianapolis?
Nearby stores include Sam's Club for wholesale and department store items, Walmart for pharmacy and grocery needs, and various dining options like Hardee's and Subway for quick meals.
Are there entertainment options near At Home in Indianapolis?
Yes, AMC Theatres is located nearby offering cinema experiences, and Redbox kiosks are also available for video rentals, providing entertainment options before or after shopping.
What personal care services are close to At Home in Indianapolis?
Nearby personal care services include beauty salons like SEVA Beauty and Shubh Beauty, as well as dental offices such as MINT dentistry and 7 Days Family Dental of 86th.