Extra Space Storage

4.8
470 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 6641 Columbia Ave in Hammond, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6641 Columbia Ave, Hammond, IN
46320, United States

Hours

Reviews

4.8
470 reviews
5 stars
428
4 stars
23
3 stars
8
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like Sabrina, James, and Joe.

Pricing Concerns

Several reviews expressed dissatisfaction with frequent price increases, with some customers feeling misled about initial rates.

Cleanliness

Customers consistently noted that the storage facility was clean, well-maintained, and free of pests.

Ease of Process

Many reviews mentioned that the process of renting and accessing storage units was quick and straightforward, with helpful staff assisting throughout.
  • AA
    April Avila
    Nov 14, 2025
    5.0
    Awesome service. Quick, easy to understand, no gimmicks, Joe was great to work with!
  • SK
    Silvia K
    Nov 7, 2025
    5.0
    James was very thorough in explaining everything we needed to know.
  • MS
    Mary Stone
    Oct 21, 2025
    5.0
    Always Pleasant experience. Very helpful. THEY KNOW THEIR STUFF.
  • AG
    Alexia G
    Oct 15, 2025
    1.0
    Oh my this place will rip you off. We got the 5x5 storage unit in December 2023 it went up in price 2 times this last time being $175…. that is WILD. They’re getting their keys back because there is no way it’s worth that much.
  • MA
    Mecee “Mecee” Alex
    Oct 4, 2025
    1.0
    This is the worst storage place I’ve ever used!! Would not recommend! I moved into a unit and the price was like $87 two months later it damn near doubled. There was no explanation prior to this that the price would increase and i was not told i was getting a special when I originally rented the unit so I guess they just put stuff in the fine print instead of making customers aware. I definitely would have gone elsewhere had i known the prices would increase. And i had two units with them. The prices went up on both units. I unfortunately had some financial hardship over the year i was renting from them and they charged $40 late fees then a week later $120 foreclosure fee. I already think storage units are a big rip off but at least uhaul kept the price the same. If I could give them zero stars i would. Also the customer service isn’t the best either.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.