Store your belongings at Extra Space Storage on 739 US-31 S in Greenwood, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Renee, Todd, and Kay.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive storage experience.
Pricing Issues
Several reviews highlighted concerns about unexpected price increases after initial rental periods, leading to dissatisfaction among customers.
Accessibility
Customers appreciated the easy online rental process and the accessibility of the storage units, including the availability of carts and elevators.
Mixed Experiences
While many had positive experiences, some customers reported issues with mold in units and unhelpful staff at times, indicating inconsistency in service.
KR
Keith Roberson
Nov 12, 2025
5.0
Very clean and nice employees. Helped me with bill problem. Would recommend to friends. Thank you. Keith Roberson
AF
Alfie Fitzgerald
Oct 31, 2025
5.0
Very nice, quick, and helpful. They will work with you. Renee worked with us today, I recommend talking to her.
KF
Kenneth Fitzpatrick
Oct 31, 2025
5.0
Rene Was amazing service. And definitely helped out in a time of need!!
GD
Gavin Dager
Oct 13, 2025
1.0
Hello I see the many positive reviews of this place and a truly can’t understand it I helped my aunt move items out of the unit after a few years and oh my god the mold was INSANE the entire facility reaked of mold not to mention we were told in the policy they pretty much don’t care if all your items molded? My aunt paid at least 10 thousand dollars to keep stuff in this unit and they won’t even offer a single thing to reimburse her for the ruined items she had stuff that was incredibly precious to this family and the people at extra storage seemed to give less of a damn so please don’t store your items here!
MS
Mary Schuckel
Oct 12, 2025
1.0
I went to help my daughter clean out her storage unit and almost everything was ruined. She lost so many things, some irreplaceable. This a a picture of her dinning room chair that was in perfect condition, but know is in the dump. The whole unit was full of mold and mildew. You could smell that every unit was having the same problem just by walking past the doors. If your going to rent from this place, make sure to get a climate control unit.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Greenwood.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of US-31 and Smith Valley Rd.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to AutoZone across from Rural King.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled storage units for temperature sensitive items, alongside non climate-controlled options.
Can I access my storage unit anytime during the day?
You can access your storage unit during gate hours, which are from 6:00 AM to 10:00 PM every day of the week.
Where is Extra Space Storage located?
Extra Space Storage is located at 739 US-31 S, Greenwood, IN 46143, at the corner of US-31 and Smith Valley Rd.
Does Extra Space Storage provide moving and packing supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies including boxes, available for purchase both online and at the facility.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa as payment methods.
Are there any discounts available at Extra Space Storage?
Yes, Extra Space Storage offers a military discount to eligible customers.
How can nearby places like Kopetsky Auto Wash or AutoZone be helpful to customers of Extra Space Storage?
After dropping off belongings at Extra Space Storage, customers can conveniently get their vehicle cleaned at Kopetsky Auto Wash or pick up automotive parts and accessories at AutoZone nearby.
What dining options are available near Extra Space Storage?
Customers can enjoy a meal at nearby restaurants such as Lotus Garden for Asian cuisine or grab a quick bite at Wendy's before or after visiting Extra Space Storage.
Are there any banks or ATMs near Extra Space Storage for easy access to cash?
Yes, customers have access to several nearby banking options including Huntington Bank ATM (Drive-Up), Horizon Bank, and Heartland Community Bank near Extra Space Storage for their financial needs.