Extra Space Storage

4.9
1215 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 739 US-31 S in Greenwood, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
739 US-31 S, Greenwood, IN
46143, United States

Hours

Reviews

4.9
1,215 reviews
5 stars
1,150
4 stars
36
3 stars
4
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Renee, Todd, and Kay.

Cleanliness

The facility received positive feedback for being clean, well-maintained, and secure.

Pricing Issues

Several reviews highlighted concerns about unexpected price increases after initial rental periods, leading to dissatisfaction among customers.

Mixed Experiences

While many customers had positive experiences, some reported issues with mold in storage units and unhelpful staff interactions.
  • EM
    Elizabeth McTarsney
    2 days ago
    1.0
    I've had two different units here and while there is nothing wrong with the actual facility, but please be prepared for your rates to increase dramatically with no rhyme or reason. I'm not talking a few dollars. I saw a 60% increase in price both times with no warning. To charge over $200 for a 10x10 unit is asinine.
  • KR
    Keith Roberson
    Nov 12, 2025
    5.0
    Very clean and nice employees. Helped me with bill problem. Would recommend to friends. Thank you. Keith Roberson
  • AF
    Alfie Fitzgerald
    Oct 31, 2025
    5.0
    Very nice, quick, and helpful. They will work with you. Renee worked with us today, I recommend talking to her.
  • KF
    Kenneth Fitzpatrick
    Oct 31, 2025
    5.0
    Rene Was amazing service. And definitely helped out in a time of need!!
  • GD
    Gavin Dager
    Oct 13, 2025
    1.0
    Hello I see the many positive reviews of this place and a truly can’t understand it I helped my aunt move items out of the unit after a few years and oh my god the mold was INSANE the entire facility reaked of mold not to mention we were told in the policy they pretty much don’t care if all your items molded? My aunt paid at least 10 thousand dollars to keep stuff in this unit and they won’t even offer a single thing to reimburse her for the ruined items she had stuff that was incredibly precious to this family and the people at extra storage seemed to give less of a damn so please don’t store your items here!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.