Lowe’s in Goshen, IN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback on staff varies, with some praising helpfulness while others report rude or unresponsive service.
Product Availability
Customers frequently mention issues with stock levels and availability of items.
Store Cleanliness
The store is generally described as clean, but there are complaints about the condition of the bathrooms.
Assistance Quality
While many customers appreciate the assistance from staff, there are notable instances of poor service and long wait times.
RM
Ruth Moore
Jan 3, 2026
3.0
I have always had great customer service at this Lowe’s until today. I don’t know if the short, stocky bald man at the check out doesn’t like women or is just rude. I had a coupon that would not scan at self check out. The very sweet tall lady was trying to help but it still wouldn’t work. We went to his register where he finished with his one customer, she explained to him. He turned and put my paper on the shelf and it fell on the floor then another customer came up so he ignored both the clerk and I and waited on the next customer. I left without my discount. Very rude to ignore both her and I!!
JV
Javier Vegas
Jan 3, 2026
5.0
Excelente servicio
CC
Claudia Carrillo
Dec 29, 2025
5.0
Exelente
JM
Juan Marquez
Dec 1, 2025
5.0
Brindan un servicio muy bueno amables y atentos gracias
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands are available at Lowe's Home Improvement in Goshen, IN?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, lawn and garden equipment, home décor, and more. They carry trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and many others.
What are the store hours for Lowe's Home Improvement in Goshen, IN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Special holiday hours apply on certain dates.
Does Lowe's Home Improvement in Goshen offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also provided if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Goshen?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What types of installation services does Lowe's provide?
Lowe's offers installation services including appliances, countertops, decking, flooring, lighting, HVAC, smart home devices, doors, cabinets, and many more.
What nearby restaurants can I visit before or after shopping at Lowe's in Goshen?
Nearby dining options include Chipotle Mexican Grill, Applebee's Grill + Bar, Panda Restaurant, and Cicis Goshen pizza restaurant, providing various cuisines for a convenient meal.
Are there any nearby medical facilities close to Lowe's Home Improvement in Goshen?
Yes, several medical centers are nearby including Beacon Imaging Goshen, Beacon Physical Therapy Goshen, MedPoint Urgent Care Goshen, and Elkhart General Hospital.
Is there a propane exchange location near Lowe’s in Goshen?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane tank exchanges.
How can customers benefit from Lowe's associations and community programs?
Lowe's supports community initiatives such as Lowe’s Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and others, promoting education, community development, and sustainability.