Business Details
About
Appliance StoreAppliance Repair ServiceKitchen AppliancesDishwashersRefrigerator StoreAppliance Installation
Wisman's Trusted Appliances has been serving the area since 1952. We offer Sales, Service and Parts for all makes and models. Service and factory warranty on parts installed. 30 Day warranty on all repairs. We are located at 24
Location
Hours
Reviews
4.1
341 reviews
5 stars
229
4 stars
39
3 stars
17
2 stars
6
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and knowledgeable staff, others reported unprofessional and rude interactions.
Repair Issues
Several customers experienced problems with appliance repairs, including unqualified technicians and unresolved issues after multiple service calls.
Product Quality
There are complaints regarding the quality of used appliances sold, with some customers reporting failures shortly after purchase and dissatisfaction with warranty handling.
Delivery Experience
Delivery service received mixed reviews, with some customers appreciating the professionalism while others noted carelessness during delivery.
Positive Experiences
Despite negative feedback, many customers expressed satisfaction with their purchases and the helpfulness of staff, indicating a loyal customer base.
- MDMichael DayNov 26, 20251.0I'd give 0 stars if it would let me. They basically refused to install a microwave I purchased even though it was the same size as the old one. While they refunded my money on the purchase, I've lost time on the replacement and am extremely frustrated. I purchased an over the range microwave from Wisemans last week and had an install scheduled. The installer came out and we ran into an issue with the tile back-splash on the wall where he said the grout was covering up screws that would have prevented him from removing the old unit. He said he wouldn't touch the grout, which I understood and said I'd see if I can get my tile guy out there to address. I went ahead and removed the grout so we could get the old unit removed. Turns out, there aren't any screws attaching the bracket to the microwave. I attempted to reschedule the install; the installer called me and asked me to remove the old unit and confirm measurements. He provided me the dimensions of the new unit to make sure there would be enough clearance to get the new unit installed. I looked online at the dimensions of the unit I purchased and confirmed they are the exact same as the unit I was replacing. I called the store back to discuss this and was told the installer would call me back. I got a call back from the manager saying the installer didn't want to touch it. Very disappointed; I wanted to support a local business but will have to go with someone else. Will not be shopping here again.
- TLTimothy LittleNov 17, 20251.0Bought a new Frigidaire upright freezer and had it delivered by Wismans. Does NOT cool, temp goes as low as 54F. The service people they referred us to -from Frigidaire- cannot fix it each of their trips out, that’s when they actually show up anyway. It’s been months and I’ve paid a grand for a fancy Frigidaire that DOESNT work. I even asked them to check for function before I left the store! No, I don’t recommend them.
- ENErin NicoletteOct 23, 20255.0Wismans came out to help with a couple of my appliances and they were respectful, professional, and they were wonderful to work with! Will definitely call them again!
- SWSara WeissertOct 19, 20255.0I am so pleased with sale and delivery of my washer and dryer. Delivery guys carefully took the old out and installed the new. All hoses included in purchase. They did a test run on both the washer and dryer. I highly recommend Wismans!
- ASAnthony StablerSep 3, 20255.0Parts service is what I like. They'll get you what you need.
Frequently Asked Questions About Wismans Appliance Svc Inc
What services does Wismans Appliance Svc Inc offer?
Wismans Appliance Svc Inc offers sales, service, and parts for all makes and models of appliances, including installation and repair services.
Where is Wismans Appliance Svc Inc located?
Wismans Appliance Svc Inc is located at 242 Fernhill Avenue, Fort Wayne, IN 46805, USA.
What are the business hours of Wismans Appliance Svc Inc?
The business is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:30 AM to 5:00 PM.
Does Wismans Appliance Svc Inc provide any warranties on repairs and parts?
Yes, they offer a 30-day warranty on all repairs and service and factory warranty on parts installed.
What payment options are accepted at Wismans Appliance Svc Inc?
Wismans Appliance Svc Inc accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wismans Appliance Svc Inc?
You can contact them by phone at (260) 483-0575 or (260) 414-9580, or email at wismansales@gmail.com.
Does Wismans Appliance Svc Inc have an online presence?
Yes, they have a website at http://www.wismansappliance.com and a Facebook page at https://www.facebook.com/wismansappliance.
Which nearby stores can I visit along with Wismans Appliance Svc Inc for shopping?
Nearby shopping options include Fort Wayne Mall, HomeGoods, Sears, and Bob's Discount Furniture, allowing you to combine appliance needs with furniture and general retail shopping.
Are there any nearby places for beauty or personal care when visiting Wismans Appliance Svc Inc?
Yes, L.P.C Nails is a nearby nail and beauty salon where you can relax or get a treatment before or after visiting Wismans Appliance Svc Inc.
Are there nearby locations where I can find mobile phone services near Wismans Appliance Svc Inc?
Yes, there are several nearby mobile phone stores including Verizon, Wireless Zone (Verizon Authorized Retailer), and Cellaxs Phone Repair, convenient for combining errands.