Brand Certified
Lowe's Home Improvement
4.2(2218 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1929 North Coliseum Boulevard, Fort Wayne, IN
46805, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(260) 471-4000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/IN-Fort-Wayne/0126
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Fort Wayne, IN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
1929 North Coliseum Boulevard, Fort Wayne, IN
46805, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,218 reviews
5 stars
1,207
4 stars
551
3 stars
231
2 stars
72
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor communication and unprofessional behavior.
Product Issues
Several customers experienced issues with defective products and delivery problems, leading to frustration and dissatisfaction.
Store Organization
Customers generally found the store well-organized and easy to navigate, although some noted crowded aisles and difficulties in finding specific items.
Checkout Experience
Many customers expressed dissatisfaction with the self-checkout system, preferring traditional cashier service for a smoother transaction.
Pricing Concerns
There were reports of price discrepancies and concerns about misleading promotions, which affected customer trust.
- DTDirty Girl Trucking5 days ago5.0Got what I needed very friendly
- GSGeorge SnyderFeb 22, 20261.0Buyer Beware: A Logistics and Customer Service Nightmare with Lowe's I am writing this to warn other homeowners about my experience with a door installation project that began on November 21, 2025. What was promised as a 9-week turnaround for four doors (over $6,500) turned into a total breach of contract and a customer service failure. The Major Issues: Significant Delays: The materials did not arrive until February 5, 2026—weeks past the estimated date. Inaccurate Delivery: Only a third of the shipment arrived, and over half of those items were incorrect. Total Communication Breakdown: The installer was unaware the shipment was wrong. It took eight days to reach the original salesman, who claimed he had been "too busy" to correct the order. Unprofessional Corporate Response: On February 16, a corporate representative told me they wanted to "start fresh" with a new order at a higher price. When I declined, she stated she "did not care about my feelings" and was just trying to do her job, and "she could not completely guarantee my full refund." Refund Struggles: It took an additional four days to receive my refund, they couldn't figure out how to do it correctly, and was issued in confusing pieces rather than a single transaction. I never received an apology for the months of wasted time or the incorrect billing. My Lowe's nightmare concluded on February 20th, 2026. If you value your time and expect professional accountability, I strongly recommend looking elsewhere for your home improvement needs.
- CBCat BenFeb 21, 20264.0Found what I was looking for and got in/out quickly.
- DSDr. Kevin “DrkSkyZ” SkissFeb 21, 20264.0Always one of my favorite home Improvement stores I do have one pro comment don't let them choose you lumber ordered some 1"x6"x8' "visible pine boards meaning they need to be free of major defects 1 was warped the other had a sizable knot. Other than that great prices and service
- BHBenjamin HallFeb 11, 20265.0I had the best cashier ever!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fort Wayne?
You can find products like paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Fort Wayne?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are there installation services available at Lowe's?
Yes, Lowe's offers a wide range of installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, generators, flooring, lighting, plumbing fixtures, roofing, and more.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return via your order history before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Which nearby places could I visit before or after shopping at Lowe's?
Nearby, you can visit restaurants like Pizza Hut, Domino's Pizza, KFC, Taco Bell, and McDonald's for a meal. For quick errands, Dollar Tree and O'Reilly Auto Parts are close by.
Is there a propane supplier near Lowe's in Fort Wayne?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane refills during your visit to Lowe's.
Are there any banking or shipping services near Lowe's Home Improvement?
Yes, STAR Financial Bank and PNC are near Lowe's for your banking needs. Additionally, there's a UPS Access Point location nearby for shipping and courier services.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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