Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Fort Wayne, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1929 North Coliseum Boulevard, Fort Wayne, IN
46805, United States
Hours
Reviews
4.2
2,078 reviews
5 stars
1,118
4 stars
538
3 stars
213
2 stars
64
1 star
145
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, knowledgeable, and willing to assist with their needs.
Product Availability
Customers appreciated the wide selection of products available, although some reported issues with stock discrepancies.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly in delivery and appliance departments.
Checkout Experience
There were complaints about the self-checkout system, with customers preferring traditional cashier services.
Store Condition
The store was generally noted to be clean and well-organized, contributing to a positive shopping experience.
- JSJulius Stokley2 days ago5.0Anderson and Fernando just delivered to riverpoint on November 21st they are the best very professional and helpful I 100% request they come back every time for our deliveries. Good training with these two.
- CRClarer RevolorioNov 10, 20255.0Stopped by this home improvement store last weekend to grab some paint and a few tools for a small project. The place was pretty well stocked and organized, so it didn’t take me long to find what I needed. Staff was helpful when I asked a question about paint finishes, though they seemed a bit busy. Prices were fair compared to other places around town. Checkout was quick and smooth. Overall, a solid experience — nothing fancy but reliable and convenient. I’ll probably stop by again for my next home project.
- IAI love animalsNov 5, 20251.0Bought brand new refrigerator, water dispenser does not work. I am not getting any help from Lowes or manufacturer. I feel I would not have this problem if I went to a local appliance store.
- VVVeronica VogelsongNov 3, 20251.0Alyssa scanned our items, couldn’t even bother to say our total. When my husband said o, I didn’t know the total when the screen prompted him to put card in. She tapped the screen above her head, it’s here. Then, she stood there. We bagged our items in the ‘self check’ out that has an employee to man the scanner.
- TSTracey SeligOct 26, 20252.0We went shopping today and we saw price discrepancies three times while shopping. 1. There’s a lamp display that says $62, the tag below said $67 2. Wiley Wallaby candy said $12 on the sign, but rang up as $4 3. Shark vacuums stocked under the wrong price tag. The price tag said $129 and it rang up as $299 at the registered. We mentioned the price of the vacuum to the cashier supervising the self checkouts and she was not willing to help us.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fort Wayne?
You can find products like paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Fort Wayne?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are there installation services available at Lowe's?
Yes, Lowe's offers a wide range of installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, generators, flooring, lighting, plumbing fixtures, roofing, and more.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return via your order history before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Which nearby places could I visit before or after shopping at Lowe's?
Nearby, you can visit restaurants like Pizza Hut, Domino's Pizza, KFC, Taco Bell, and McDonald's for a meal. For quick errands, Dollar Tree and O'Reilly Auto Parts are close by.
Is there a propane supplier near Lowe's in Fort Wayne?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane refills during your visit to Lowe's.
Are there any banking or shipping services near Lowe's Home Improvement?
Yes, STAR Financial Bank and PNC are near Lowe's for your banking needs. Additionally, there's a UPS Access Point location nearby for shipping and courier services.