Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3428 Saint Joe Center Rd in Fort Wayne, IN today! Our large selection of storage units, drive up access, drive up units, electronic gate access, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
327 reviews
5 stars
272
4 stars
30
3 stars
9
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Colin, Ashley, and Mellody.
Pricing Issues
Several reviews highlighted concerns about frequent price increases and unexpected fees, leading to dissatisfaction among long-term customers.
Cleanliness and Security
The facility is generally noted for being clean and well-maintained, although some customers reported issues with security and damage to their units.
Easy Process
Customers appreciated the quick and easy online rental process, as well as the convenience of accessing their units.
- DGDavid Gibbson2 days ago5.0Very clean and wonderful staff!
- DSDan SielaDec 20, 20255.0Everything was ready for me and came as advertised.
- LSLovely SoulDec 5, 20251.0I rented from this storage facility for over two years…. I fell behind and they add soo many charges, lie to your face and set you up to lose your unit. So the older man with glasses was the only person i dealt with. I was behind October and November rent. So I went in on the 29th of November and paid 444 dollars toward my 735 dollar charge (yes that’s two months at a rate of 217 plus late fees and charges) I had 338 dollars remaining, to pay. I went in on Monday December the 1st and was going to make another payment. Scott then proceeded to tell me I had until the 5th at Midnight to pay the new balance of 578 (Tacked on December and said I couldn’t make a payment I had to pay in full) so I return 5:30 in a panic Friday and what do you know…. He smugly tells me “I sold that unit at 1:30 this afternoon” …..Okay. You don’t know that that was the last that I had, and what I had to do to get that money today….Worst company I have ever dealt with and I’m at a loss of two years of paying for my mothers last remaining things I had in the world. I hate this company and am contacting corporate because they have cameras in there and I want a full investigation into my lost unit. Fun fact: call the corporate number and watch you never speak to a real person. They are predators and I will never suggest this company or any of their sister companies.
- GWGreg WackNov 10, 20255.0After moving, we needed to store some excess household items until we could find a place for the items. Within an hour of finding Extra Space online, we were moving our things in. Everything with Extra Space was quick, easy, and just right! And we knew our belongs were secure, which gave us great peace of mind!!!
- SBSierra BakerNov 8, 20255.0Very nice and understanding. Helped us with everything we needed help with. Great place!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What are the access hours for Extra Space Storage in Fort Wayne?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units and services does Extra Space Storage offer?
They offer a large selection of storage units including drive-up units, non-climate controlled options, vehicle storage, packing and moving supplies, and contactless rental services.
How can I determine the right storage unit size for my needs?
Use their Storage Unit Size Guide available online to estimate what fits based on your boxes, furniture, and appliances.
What are the gate and office hours, and how do those differ?
Office hours define when the manager is available to assist you; gate hours indicate when you can access your storage unit. Both are from 6:00 AM to 10:00 PM daily.
Are moving and packing supplies available at Extra Space Storage?
Yes, they offer a variety of packing products, including boxes, available online and at their facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is the storage facility conveniently located near gas stations and convenience stores?
Yes, nearby places include Phil's One Stop, Marathon Gas, GetGo, Rickers BP, and bp, making it easy to fuel up or grab essentials when visiting the storage.
Are there nearby automotive services available near Extra Space Storage?
Yes, customers can access Auto Glass Now for auto glass services and Honest Ade Auto Repair nearby for vehicle repairs while using the storage facility.
What nearby amenities are available for quick dining options when visiting the storage facility?
Taco Bell and Exquisite Energy cafe are near Extra Space Storage, offering fast food and smoothie options for a quick meal or refreshment.
How might customers benefit from other services near Extra Space Storage?
Nearby services like UPS Access Point Locker for package pickup, Blue Rhino Propane Exchange, and Troy Cleaners for laundry offer convenience to customers during their visit.