Store your belongings at Extra Space Storage on 3428 Saint Joe Center Rd in Fort Wayne, IN today! Our large selection of storage units, drive up access, drive up units, electronic gate access, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the staff, particularly Ashley and Colin, for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Pricing Issues
Several reviews mentioned dissatisfaction with frequent price increases and additional fees, leading to frustration among long-term customers.
Security Concerns
Some customers reported issues with security, including break-ins and inadequate follow-up from management.
Easy Process
Customers appreciated the quick and easy online rental process, as well as the convenience of accessing their units.
DG
David Gibbson
1 day ago
5.0
Great staff! Very clean property
JM
Justine Marie
3 days ago
5.0
I reserved a unit online and went in person to finish setting up my account. Ashley’s customer service is top notch. Friendly, knowledgeable and efficient. She is a kind-hearted person who was a pleasure to work with. The unit and pricing is perfect for my needs.
EL
Emily Lackey
Feb 10, 2026
5.0
Ashley is a total peach! Very informative & communicative! Gave me a tour of the unit beforehand and got me right in! Made me feel welcome & had such a warm personality. Great spirit!
Highly recommend this facility ¨̮
BE
Brody Evans
Feb 7, 2026
5.0
Prices are affordable for the space I rented. At the St. Joe Center Road location in Fort Wayne, Ashley went above and beyond for me by staying past office hours to help me get set up with my new unit. Ashley was incredibly hospitable and made the process quick and easy.
MB
Meg Brady
Feb 6, 2026
5.0
Ashley has been amazing at the St Joe location..... she helped me out in a difficult situation and has continued to help me as I continue my moving process..... so she deserves a raise!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What are the access hours for Extra Space Storage in Fort Wayne?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units and services does Extra Space Storage offer?
They offer a large selection of storage units including drive-up units, non-climate controlled options, vehicle storage, packing and moving supplies, and contactless rental services.
How can I determine the right storage unit size for my needs?
Use their Storage Unit Size Guide available online to estimate what fits based on your boxes, furniture, and appliances.
What are the gate and office hours, and how do those differ?
Office hours define when the manager is available to assist you; gate hours indicate when you can access your storage unit. Both are from 6:00 AM to 10:00 PM daily.
Are moving and packing supplies available at Extra Space Storage?
Yes, they offer a variety of packing products, including boxes, available online and at their facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is the storage facility conveniently located near gas stations and convenience stores?
Yes, nearby places include Phil's One Stop, Marathon Gas, GetGo, Rickers BP, and bp, making it easy to fuel up or grab essentials when visiting the storage.
Are there nearby automotive services available near Extra Space Storage?
Yes, customers can access Auto Glass Now for auto glass services and Honest Ade Auto Repair nearby for vehicle repairs while using the storage facility.
What nearby amenities are available for quick dining options when visiting the storage facility?
Taco Bell and Exquisite Energy cafe are near Extra Space Storage, offering fast food and smoothie options for a quick meal or refreshment.
How might customers benefit from other services near Extra Space Storage?
Nearby services like UPS Access Point Locker for package pickup, Blue Rhino Propane Exchange, and Troy Cleaners for laundry offer convenience to customers during their visit.
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