Business Details
About
LocksmithTowing Service Station
Blue Eagle Towing L.L.C. is your trusted Tow Truck Company in Ossian IN, offering reliable towing services for vehicles of all sizes, 24 Hour Roadside Assistance, tire changes, jump-starts, lockouts for vehicles and homes, recovery for stuck or damaged vehicles, and safe transport for equipment. As a family-owned towing service since 1977, we provide 24-hour dispatching, a GPS-tracked fleet, quick response times, and professional care. Call us today for fast, dependable service.
Location
Blue Eagle Towing L.L.C.
2612 East Pontiac Street, Fort Wayne, IN
46803, United States
Hours
Reviews
4.3
828 reviews
5 stars
606
4 stars
71
3 stars
25
2 stars
19
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising individual drivers while others report rude and unhelpful interactions with dispatch.
Professionalism
While some drivers were noted for their professionalism and care, multiple reviews highlighted unprofessional behavior from staff and drivers, including aggressive driving and rude communication.
Pricing Issues
Several customers expressed dissatisfaction with unexpected charges and perceived overpricing, leading to frustration and distrust.
Timeliness
Many reviews praised the quick response times of drivers, although there were also complaints about delays and miscommunication regarding arrival times.
Vehicle Damage
Numerous customers reported damage to their vehicles during towing, with some claiming significant costs associated with repairs.
- JCJon CarlsonDec 24, 20255.0Very fast and courteous at a great price.... Chris the operator performed very safe, and courteous..... Very corrigible and knowledgeable.. thank you sir!!!!
- CCCody ClemDec 22, 20251.0Unethical business practices bogus charges on the bill. Cash only and the bill was more than what the operator stated. Charged for after hours tow when the tow time was when the yard was still open. The time was even on the statement. I’d walk to where I needed to go before using them for emergency services. Plenty of great tow company’s around and word of mouth travels. Do your self a favor and read the other bad reviews you will see a common theme here. Zero stars should be an option.
- MSMarcia ShermanDec 8, 20251.0Worst customer service I have EVER received. NOT the driver that came out. He was GREAT Trying to arrange for the tow was a nightmare. Had to talk to an automated system and give them all the info. That was okay. Then I was sent to dispatch. Here is where it went to crap. I had to repeat ALL the information I JUST gave. She said she didn't get it. (Then what was the point of the auto system gathering my info??!) I was then quoted a price $50 higher than the first attempt. The customer service rep (if you want to call her that) kept talking over me after I repeatedly ask her NOT to do that. THEN was forwarded to a THIRD person and had to repeat all the info a THIRD time. NEVER AGAIN!!!!
- MSMargie SmithNov 26, 20255.0Great customer service and Dan was very professional with his service call. I’m satisfied with there services will continue to use Blue Eagle for all my service calls.
- BBBrett BoylanNov 21, 20251.0They damaged my car while it was parked in a lot. They paid for the fender and headlight but I still had to be the one to take it to where it would get fixed, and they are very unhelpful in phone calls. They promise to call me back with more information numerous times and have never called me back, the owner is apparently the busiest man alive and will not help whatsoever. The employees on the phones are all liars.
Frequently Asked Questions About Blue Eagle Towing L.L.C.
What services does Blue Eagle Towing L.L.C. provide?
Blue Eagle Towing offers fast, dependable 24-hour towing services including flatbed and wheel lift towing for light, medium, and heavy vehicles, as well as roadside assistance.
What are the operating hours of Blue Eagle Towing L.L.C.?
Blue Eagle Towing is open 24 hours a day, 7 days a week.
Where is Blue Eagle Towing L.L.C. located?
Blue Eagle Towing is located at 2612 East Pontiac Street, Fort Wayne, IN 46803, USA.
How can I contact Blue Eagle Towing L.L.C. for emergency towing services?
You can contact Blue Eagle Towing at +1 844-390-2267 or email them at blueeagletowing@yahoo.com for emergency towing services.
What payment methods are accepted by Blue Eagle Towing L.L.C.?
Blue Eagle Towing accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does Blue Eagle Towing L.L.C. have an online presence where I can learn more?
Yes, you can visit their website at https://www.blueeagletowing.com or find them on Facebook at https://www.facebook.com/BlueEagleTowingFortWayne/
Which nearby restaurants could I visit before or after using Blue Eagle Towing L.L.C.'s services?
You can try nearby restaurants such as Hot Seat & Grill, Pacos Buffet, Los Tacos Paco, or Tacos Yuyis for a meal before or after your visit.
Are there any nearby automotive-related businesses around Blue Eagle Towing L.L.C.?
Nearby automotive-related businesses include ACS LLC (car dealer and automotive parts), Paris Auto Recovery (automotive repair), Pontiac Tires LLC (tire dealer and repair), Jimena Auto Repair, and Martel's Used Auto (automotive repair).
Can I find public transit or transportation options near Blue Eagle Towing L.L.C.?
While there is no direct transit station listed, the Chicago Fort Wayne & Eastern Railroad is a nearby freight and cargo service that may be relevant for commercial logistics near Blue Eagle Towing.
Are there any parks or recreational areas near Blue Eagle Towing L.L.C. where I can relax?
Yes, Turpie Playlot is a nearby park offering attractions and activities for relaxation or recreation near Blue Eagle Towing's location.