Extra Space Storage

4.9
763 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 11775 Brooks School Rd in Fishers, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, wide drive isles, vehicles are allowed in drive-up units, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
11775 Brooks School Rd, Fishers, IN
46037, United States

Hours

Reviews

4.9
763 reviews
5 stars
714
4 stars
22
3 stars
9
2 stars
6
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Kyle and Frank, received high praise for their helpfulness and friendliness.

Cleanliness

The facility is consistently noted as clean, well-maintained, and secure.

Pricing Issues

Several customers expressed frustration over frequent and significant rate increases after initial sign-up.

Accessibility

The facility offers easy access and efficient processes for renting and moving in/out, although there were complaints about the elevator being out of service.
  • SB
    Steve Bailey
    Nov 14, 2025
    5.0
    Clean and easy access
  • JR
    Jonathan Rottler
    Nov 13, 2025
    5.0
    Kyle is the one who helped me and was very thorough about the storage place and where I can park. Quick and easy process
  • ME
    Mark Edwards
    Nov 7, 2025
    5.0
    I have a storage room, 10 x 10 feet, with car pull up to the door access. I am using ‘Extra Space Storage’ on Brooks-School Road in Fishers, IN. The online rental eas simple, the prices fair. The room is very clean, well lighted, essy to access. Kyle, managing when I started is very friendly and helpful. I would recommend without hesitation. Mark Edwards
  • JS
    Jason Shelton
    Oct 30, 2025
    5.0
    Kyle was training and did a great job
  • JH
    Josh Huser
    Oct 2, 2025
    1.0
    They responded to my review and said to call the store to “discuss further”, but instead of resolving the issue at hand they just continued to explain they could only offer a $25 credit. It almost seems that’s a canned response to make it appear they will resolve issues, but they really don’t. Here is the Original review: When booking the unit on their website, it states “Elevator Access”. However the elevator has been down since the beginning of September. When asked about getting a credit I was told they could offer $25 when we are paying nearly $170/month. Then goes on to try to explain they can’t offer more discount or provide any help using the stairs because the repairs will cost them $12,000. Unfortunately the issue remains unresolved. Response from the owner Sorry for any inconvenience with the elevator issue. We understand your frustration. Please contact us at (317) 863-3351 to discuss further.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.