Lowe's Home Improvement

4.2
2275 reviews

About

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Find everything you need for home upgrades at Lowe’s in Evansville, IN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
6716 Oak Grove Road, Evansville, IN
47715, United States

Hours

Reviews

4.2
2,102 reviews
5 stars
1,136
4 stars
564
3 stars
183
2 stars
63
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees are helpful while others are reported as rude or unresponsive.

Delivery Issues

Frequent complaints about delivery delays and issues with appliance installations.

Product Availability

Customers appreciate the wide selection of products available, but some report difficulties in finding specific items.

Store Organization

The store is generally clean and organized, but some customers find it challenging to navigate due to clutter and long wait times for assistance.
  • BG
    Brett Gehlhausen
    4 days ago
    5.0
    Great place to find all your hardware needs along with shipping supplies like very large boxes that I wasn't aware of until today. This Lowes was clean and had very courteous staff. I was greeted when I came in. The person that helped me had me in amd out in less than 10 minutes. I also noticed that sales and deals were everywhere throughout the store. Good value items. All in all, a 10 for me.
  • SS
    scott
    Jan 4, 2026
    1.0
    Walked into eastside Evansville location today and tried to exchange a hoodie for a smaller size that I got as a gift from Christmas ,cashier didn’t want to help me and said she she couldn’t do it, I asked for corporate number and she didn’t know it, called the store in the parking lot and after 13 minutes on hold and called 3 times finally talked to mgr Hatan… he said policy no exchanges without receipt but we can try looking it up by purchaser phone number, I went back in store and Hatan and Jessica and the previous lady was at the service counter, Jessica told me to go have the previous girl help me, Hatan came over and they couldn’t find the purchase by the purchased phone number, mgr had no idea what was going on and told me they didn’t have it instock off of his scanner and I said I don’t want the same size I would like to exchange it for smaller size, he said can’t do it if can’t find receipt,….this was to be a extremely simple exchange but Lowe’s says they can’t. Very poor customer service experience
  • CC
    Cal
    Dec 30, 2025
    1.0
    Ordered appliances from them mid November. Delivery was set for December 16th, text confirmation day before, no show. Called and was pushed to the 20th…no show. Called and it was pushed to the 30th…..no show, pushed to January 15th…we’ll see. I own multiple properties and have gotten Atleast 3 cabinet and appliance sets from them in the past, never again. Just go elsewhere and save the hassle.
  • HH
    Hillary Horn
    Nov 26, 2025
    5.0
    If your needing any assistance ask for Deja or Ethan. They were so helpful today with me getting the appliances I needed. However leaving a review over calling seems to be the way to go! Great job Deja and Ethan. Two people i will return to in the future!
  • TK
    Tess Kelly
    Nov 26, 2025
    1.0
    Don’t use them for flooring installation, they use a really crappy company and the odds are you’ll have to have someone else come out and fix it.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.