Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Evansville, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,091 reviews
5 stars
1,130
4 stars
565
3 stars
181
2 stars
62
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some employees being helpful while others are reported as rude or unresponsive.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about items being out of stock or misrepresented online.
Store Cleanliness
The store is generally noted as clean and organized, contributing positively to the shopping experience.
Checkout Experience
Many customers express frustration with long wait times at checkout and the reliance on self-checkout, which some find inconvenient.
Installation and Delivery Issues
There are significant concerns regarding installation and delivery services, with reports of delays and poor communication.
- HGHubert Grounds3 days ago5.0They had what I needed. When a worker seen me looking around for my parts he came right up to me and helped me find what I needed.
- ABAire BearNov 13, 20255.0Lowe’s is my Go-To home improvement mega store. The trick is to go when that aren’t swamped with people. The Military Discount speaks volumes to me! Thank you Lowe’s!
- DDDNov 10, 20252.0Nice sized lowes, but absolutely zero help from workers. We bought a toolbox here and it took them a little over an hour to get the box off one of them shelves because it had to be taken down with a forklift operator, of which they only had 1 for the day. Once we finally were able to leave, we got the box home and the box was destroyed by the forklift operator. Bending the whole backside of the toolbox in, so none of the drawers could even open. Now we have to load it back up and return it. I won't be shopping at this lowes again. Not unless I have at least an hour to stand around and wait for assistance.
- KKKarlaNov 9, 20251.0Customers Beware! I was thinking about ordering carpet with Jennifer from the installment company. Suddenly out of nowhere she quoted me for Gaucho Brown Stainmaster carpet $1.98 to $1.18 with a forever guarantee. I ordered the carpet with borders. I paid over a thousand dollars for one room and a hallway. It took 3-4 weeks to arrive. The installer called when the carpet arrived and I made an appointment. On the day of the appointment three guys arrived at the end of the window. I had to take off from work and pay someone to move my furniture into another room. One guy asked me to verify the carpet before he installed it. He showed me a blue shabby looking carpet that he said wasn't Stainmaster. I said I would only accept the brand I paid for and it wasn't the right color and where are my borders. He said I don't do borders. He drove off without saying bye. I called several people at Lowe's. Vickie called back after about thirty minutes. She wanted to know why I didn't take the blue carpet. She was rude until I asked her name. She also stated the wholesaler usually sends a cheaper carpet and Eric said it was blue/brown. Which he later admitted he had never seen the carpet I ordered. He said if I reordered it would take another 3-4 weeks. Even though it was showing there were 66 of them in stock. The next morning I went to the store and asked for a refund. The guy said the carpet was never shipped and didn't want to give me a refund at first. They didn't quite get a 1, rating but I don't see a spot for a 0 rating.
- CBChris BarrettNov 5, 20255.0I went paint and door shopping for the first time ever… Leon and Ron were both amazingly helpful
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Evansville, IN?
You can find appliances, bathroom supplies, building materials, flooring, outdoor furniture, gardening equipment, tools, paint, kitchen and bathroom remodeling necessities, and more at Lowe's in Evansville.
What are the store hours for Lowe's Home Improvement in Evansville, IN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Evansville offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to customers in Evansville, IN.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you'll also receive email updates.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa payment methods.
What services does Lowe's provide for installation?
Lowe's offers installation services for appliances, flooring, cabinets, windows, doors, lighting, HVAC, smart home devices, and more.
Are there any services at Lowe's for returning or exchanging items?
Most items can be returned within 90 days. Returns bought online can be started via your order history, and in-store returns require proof of purchase at customer service.
Which nearby key and locksmith services can help me after visiting Lowe's?
Minute Key and minuteKEY are nearby locksmith services you can visit for key duplication or lock assistance after your trip to Lowe's in Evansville.
Where can I grab a meal or quick bite near Lowe's Home Improvement in Evansville?
Nearby restaurants such as Culver's and Bandanas Bar-B-Q offer dining options for customers before or after shopping at Lowe's.
What grocery stores are located near Lowe's in Evansville, IN for additional shopping needs?
Aldi Food Market, ALDI, and ALDI USA are nearby supermarkets where you can buy groceries and other essentials while visiting Lowe's.