La-Z-Boy Evansville

Reviews

• DB

  doris bunch

  2 days ago
  5.0
  Lee Morris made selecting a new La z boy recliner so easy. He was very professional and i was tired as I have a back problem i sat in the selected chair and he brought the paper work t o me while I remained seated. Very pleased with the service I feel confident I will be just as satisfied with my chair. Doris
• AP

  Abby Penrod

  Mar 1, 2026
  5.0
  We had a fantastic experience when we went shopping for a couch. Kelly did a phenomenal job and made sure that everything was what we wanted! We never felt rushed or overwhelmed and it was by far the best sales experience we’ve ever had. When we need furniture again we’ll make sure to go back and ask for Kelly!
• DD

  Deann

  Feb 19, 2026
  5.0
  Loni Decker Was our sales manager she was very pleasant to work with she helped us find the recliner that fit us perfectly I would recommend asking for her when you are in La-Z-Boy showcase looking to buy.
• RF

  Rick Francis

  Feb 16, 2026
  1.0
  Wow, new salesman and barely knows products. We make our selection and he goes to write up sale and has limited knowledge of computer system and sale promos. We agree after several tries to get what we wanted then we are told that he has done sale the wrong way and it'll take about 30 minutes for them to correct the issue and go to lunch. We did. Came back to find that what was originally agreed upon purchase was not an option and we'd have to settle for a different product. Another series of choices were made and we chose a floor model unit, not close to original deal, then another hour trying to finalize the deal and get the paperwork all correct. Finally, were told we are all good and delivery will be for free to our home that's 68 miles away from store. We leave and drive home, over an hour, only to receive a phone call telling us that they need another signature on documents, can we come back before they close in 45 minutes. At no time did Manager offer to assist the poor salesman and 2 other salespersons that were trying to help him. Very poor management! We called and had to leave message for Manager to call us about all this fiasco, still waiting to hear from Manager! Again poor management! About to cancel sale completely and take my business 30 miles farther from my home just to do business with a different Lazy Boy Showroom.
• RT

  Rachel Trent

  Feb 11, 2026
  3.0
  When I went in to the store, I needed very specific things in a chair before my surgery. I needed the height of the head rest to be in a specific place and I needed electric recline. Electric recline of course is easy but the head rest part was the test. The sales person showed us about 5 chairs the had. I only gave 3 stars but it isn’t based on the quality of the recliner. One of the recliners we were shown rocked where we wanted stationary. I LOVED that recliner. They didn’t have a stationary chair in this height on the floor so the sales person told us the stationary chair would be the exact same but no rocker. We purchased the chair and had it delivered. The back portion of the chair is too high. It’s not even close to how the back of the chair sit on the rocker.

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