Business Details
About
Swimming Pool ContractorHot Tub StoreFireplace StoreSwimming Pool Supply Store
FireMaster Inc. provides inground & above ground pools, pool chemicals, spas & saunas, electric & gas fireplaces, wood burning stoves to the Evansville, IN area.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
281 reviews
5 stars
225
4 stars
25
3 stars3
2 stars
8
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and knowledgeable staff, highlighting their helpfulness and professionalism.
Service Quality
Many reviews noted the prompt and efficient service provided by the FireMaster team, with several customers expressing satisfaction with the quality of work.
Product Knowledge
Customers appreciated the staff's expertise in pool and spa maintenance, often mentioning their ability to provide effective solutions and advice.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences related to service inconsistencies and communication issues.
- TFTERESA FEHRDec 8, 20255.0I love FireMaster! They installed a gas fireplace in two of our houses. They work hard to make sure we get exactly what we are wanting! I'm still working on getting that hot tub someday!
- KMKim MalloryNov 17, 20255.0On time service, quick work and pleasant support personnel. We get our annual maintenance done on the gas fireplace and the FireMaster team makes it easy!
- SMSue MoserSep 18, 20255.0Always use Firemasters because they have helped me with all my pool needs etc.
- LGLinda GottfriedAug 23, 20255.0Excellent service!!! Helpful, knowledgable just really nice people you any to do business with.
- TBTiffany BeardAug 12, 20255.0We bought a pool in the beginning of July. They came and installed it last Thursday. They were very helpful and informative through the whole process. Would definitely recommend this company.
Frequently Asked Questions About FireMaster Inc
Can I afford a pool?
Unlike most swimming pool contractors, we strive to offer a broad selection of pools to suit various budgets. Whether you're looking for an above-ground or inground option, we have something for everyone. Many are surprised to learn that they can invest in a pool that offers over 20 years of enjoyment for less than the cost of a family trip to Disney World.
When is the best time to purchase a pool?
The ideal time to start the pool purchasing process is always now! As a leading company for both inground and above-ground pools, our installation schedule fills up fast during the spring and summer months. Delaying your decision will only push back your pool installation even further.
Is taking care of a pool difficult?
Pool maintenance can be as easy or as hands-on as you prefer. With modern robotic cleaners and advanced automatic sanitizers, maintaining your pool can be nearly effortless. At FireMaster, we also provide free water testing to ensure your water chemistry is always perfectly balanced.
What is your service area?
Since we service and warranty all the products we sell, our service area extends to roughly a 50-mile radius around Evansville, IN. We proudly serve the tri-state region, including Indiana, Kentucky, and Illinois. If you're unsure whether you're within our service range, feel free to call our swimming pool contractors to confirm.
What do I do if my pool turned green?
As a leading provider of high-quality inground and above-ground pools, we’re here to help! However, we are unable to provide water chemistry advice online or over the phone. Please bring a water sample to our store, and we’ll test it for you and guide you toward maintaining a crystal-clear pool.
What is the difference between a spa and a hot tub?
The terms 'spa' and 'hot tub' are typically used interchangeably and refer to the same thing. According to Statista, 17.2% of Americans aged 18 to 29 own a hot tub, pool, or spa. When you're ready to join them and start exploring spa or hot tub options, choose us as your trusted dealer!
Do you service spas?
We have several factory-trained technicians on staff who can diagnose and repair all brands of spas we currently carry, as well as those we’ve carried in the past. However, we do not service spas purchased from other dealers, as sourcing parts for those models can sometimes be difficult.
How much does a spa cost to run every month?
That’s a difficult question to answer, as it depends on several factors, including ambient air temperature, the type and size of the spa, and how frequently you plan to use it. HotSpring Spas offers a calculator that can estimate your monthly costs based on your local climate. As one of the most knowledgeable hot tub dealers, we’re also happy to discuss potential costs with you directly.
Do you clean chimneys?
We don't offer chimney cleaning or inspection services, but we can provide contact information for contractors who do. However, when it comes to fireplace stores, we’re one of the most trusted in the area.
What types of fireplaces do you sell?
We provide a variety of fireplaces, including gas, electric, and wood-burning options, along with log sets and stoves. Additionally, we can help you create the ideal backyard fireplace.
My gas fireplace won’t turn on, what’s wrong with it?
The two most common problems with gas fireplaces are dead batteries in the remote and receiver, as well as a dirty pilot light. Regular annual maintenance can help minimize these issues.
Do you offer outdoor fireplace products.
Yes, we provide a wide selection of outdoor wood-burning and gas fireplaces.
Do you offer financing?
Yes, we provide financing options through Wells Fargo and Mariner Financing.
Can I afford a pool from FireMaster Inc?
FireMaster Inc offers a broad selection of pools to suit various budgets, including above-ground and inground options. Many customers find they can afford a pool providing over 20 years of enjoyment for less than a family trip to Disney World.
When is the best time to purchase a pool from FireMaster Inc?
The best time to start the pool purchasing process is now, as their installation schedule fills up quickly during spring and summer months. Delaying your decision may postpone your pool installation.
Is pool maintenance difficult at FireMaster Inc?
Pool maintenance can be easy or hands-on depending on your preference. FireMaster provides modern robotic cleaners, automatic sanitizers, and free water testing to keep your pool chemistry balanced.
What areas does FireMaster Inc serve?
FireMaster services and warranties products within roughly a 50-mile radius around Evansville, IN, including the tri-state region of Indiana, Kentucky, and Illinois. You can call to confirm if you're within their service area.
Do you provide spa servicing at FireMaster Inc?
Yes, they have factory-trained technicians who can diagnose and repair all brands of spas they currently or previously carried. They do not service spas purchased from other dealers due to parts availability.
Does FireMaster Inc offer financing options?
Yes, financing is available through Wells Fargo and Mariner Financing to help you with your purchase.
What are the store hours for FireMaster Inc?
FireMaster Inc is open Monday 9:00 AM to 6:00 PM, Tuesday to Friday 10:00 AM to 6:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 12:00 PM to 5:00 PM.
What nearby stores can I visit after shopping at FireMaster Inc?
After visiting FireMaster Inc, you might want to check out Tractor Supply Co., a hardware and outdoor gear store, or ProSource of Evansville, a home improvement store, both nearby and useful for home and outdoor projects.
Are there nearby dining options near FireMaster Inc?
Yes, Applebee's Grill + Bar is close by, offering American cuisine and a bar, great for a meal or drink after your visit to FireMaster Inc.
How can I utilize public services near FireMaster Inc during my visit?
The Evansville Fire Station is nearby, providing peace of mind regarding safety services when visiting FireMaster Inc. Also, for pet owners, the PetVet Vaccination Clinic is conveniently close for pet care needs during your errands.