Business Details
About
Appliance Repair Service
D1 Appliance repair is your top rated appliance repair company serving all of NW Indiana and parts of Chicagoland. We offer refrigerator repair, stove repair, oven repair, cooktop repair, dishwasher repair, garbage disposal repair washing machine repair and dryer repair. Call us for expert service you can count on!
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.5
1,317 reviews
5 stars
1,103
4 stars
48
3 stars
20
2 stars11
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the professionalism and knowledge of technicians like Derek and Adam, several reviews highlighted issues with reliability, including no-shows and poor communication.
Customer Experience
Customers expressed mixed feelings about their experiences, with some reporting excellent service and quick repairs, while others faced significant delays and dissatisfaction with the handling of their appointments.
Communication Issues
Numerous reviews pointed out a lack of effective communication regarding appointment scheduling and follow-ups, leading to frustration among customers.
Pricing Concerns
Several customers felt that the pricing for services was excessive, especially in cases where repairs were not adequately performed or where additional charges were unexpected.
- AVAndy VassarJan 2, 20265.0Derek squeezed me in on the same day and got us back up and running quickly!
- BSBrian StrauchDec 31, 20255.0On time, on a holiday , quick and charged what they said they were going to. Good people
- AWAmanda WrightDec 29, 20255.0Always great to work with!
- MKMonica KnezevicDec 13, 20251.0DO NOT USE THIS COMPANY! D1 Appliance Repair are total scam artists! The owner, Derrick Roldán, is unprofessional and unreliable, and his company is not worth your time! I scheduled a repair for my stove for November 7th. They cancelled at the last minute. For the next appointment, he finally showed up around 5 p.m. despite being given an appointment window of 1 p.m.-5 p.m. He spent 5 minutes telling my husband that he couldn’t fix the stove, that it needed a part, and charged us $120. I had to call about the status of my part, which took 3 weeks to come in. Fast forward to December 12th, another 1 p.m.-5 p.m. window. I texted him twice with no response. At 4:55 p.m., I received a call from his secretary saying he had a “family” emergency. They rescheduled for today, December 13th, with a 12 p.m.-4 p.m. window. No calls, no show! Completely ghosted me. I’m done with this rat. Just putting it out there that D1 Appliance Repair is a complete scam! I will be leaving this review EVERYWHERE! Lesson learned!
- GGGeorge GlotzbachDec 9, 20255.0Derek arrived in the appointment window and was very friendly and professional. He quickly diagnosed the problem with my washer and repaired it in a timely fashion. Overall great experience and would highly recommend him for appliance repairs.
Frequently Asked Questions About D1 Appliance Repair
What types of appliances does D1 Appliance Repair service?
D1 Appliance Repair offers repair services for refrigerators, stoves, ovens, cooktops, dishwashers, garbage disposals, washing machines, dryers, and more.
Which appliance brands does D1 Appliance Repair work with?
They work with many brands including Whirlpool, Samsung, GE, LG, KitchenAid, Maytag, Bosch, Sub-Zero, and many others.
Where is D1 Appliance Repair located?
D1 Appliance Repair is located at 1754 Beech Dr, Crown Point, IN 46307, USA.
What are the business hours of D1 Appliance Repair?
They are open daily from 5:00 AM to 9:00 PM, and they are open most holidays as well.
Does D1 Appliance Repair require appointments for their services?
Yes, appointments are required to use their appliance repair services.
What payment options does D1 Appliance Repair accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does D1 Appliance Repair provide onsite repair services?
Yes, they offer onsite appliance repair services at customers' locations.
How can I contact D1 Appliance Repair for service or inquiries?
You can contact them via their main phone number at +1 219-308-9596, alternate phone +1 219-533-3184, email at d1repair@yahoo.com, or through their website at https://www.d1appliancerepair.com/.
What nearby services can help me if I require other home repairs or improvements in Crown Point?
Near D1 Appliance Repair, you can find Westphal Heating & Air Conditioning for HVAC needs, The Plumber Inc for plumbing and appliance repair, Evorik Electric for electrical services, and Lush Landscape INC. for professional landscaping services.
Are there any nearby places where I can shop or eat when visiting D1 Appliance Repair in Crown Point?
Yes, near D1 Appliance Repair is the Little Market, which serves as a grocery store and Mexican restaurant where you can shop and enjoy a meal.
What fitness or wellness centers are located near D1 Appliance Repair?
Nearby fitness and wellness options include Top Fuel CrossFit gym, Bulldog Hitting and Pitching sports club, Pursuit PT for physical therapy, and NWI Integrative Health & Wellness beauty salon.