Brand Certified
Lowe's Home Improvement
4.1(2139 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3500 10th Street, Columbus, IN
47201, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(812) 376-0521
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/IN-Columbus/1516
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Columbus, IN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,139 reviews
5 stars
1,104
4 stars
534
3 stars
219
2 stars
85
1 star
197
- AMA MFeb 20, 20261.0Horrible customer service. Returned items and asked for assistance in finding the correct item. Associate requested assistance via the PA system. Waited for over 30 minutes for help, no one showed up to help. Sad to see tons of employees standing around doing nothing, not wanting or willing to help customers when asked. I’ll but what I need from Amazon. You’ve lost my business!
- RBRobert BrownFeb 14, 20265.0Columbus, Indiana. Friendly and Helpful.
- RSRichard “Pappy” SchramFeb 8, 20264.0Appreciate the veterans parking. Store was clean and staff seemed helpful more than not.
- MJMark JonesJan 31, 20263.0Only 3 stars cause a Couple employees had me walking the entire Store with not a clue where things were ....
- CHcj hughesJan 28, 20265.0I hope Lowes in Columbus Indiana realizes what an asset they have working in the Flooring dept. I have visited this store several times last week picking up needed supplies for our remodel. This isn't my area of expertise so I was lost. Chris approached me right away and helped me pick out the perfect flooring, also, the needed supplies to install it. He was so knowledgeable and explained everything and never made me feel rushed. My husband and I returned a few days later needing paint. The associate in that dept was on lunch. Chris came to the rescue once again and was just as knowledgeable about paint. I've never had such a wonderful experience and will be getting all our remodel supplies at this store! Menards is much closer but I could never get help and when I would track down an associate, they had no clue about how to help me. I will drive passed Menards with a smile on my way to Lowes! Thank you Chris!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Columbus, IN?
Lowe's Home Improvement offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Columbus, IN?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers various installation services such as appliances, blinds, cabinets, flooring, doors, windows, HVAC, roofing, and more to assist customers with their home improvement projects.
Can I pick up my online order at the Columbus Lowe's store?
Yes, Lowe's offers in-store pickup. You'll receive an email notification when your order is ready along with pickup instructions.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Are there any special benefits or policies like free delivery or easy returns at Lowe's?
Yes, Lowe's provides free delivery, free haul away, free shipping, easy returns, and easy exchanges to enhance customer convenience.
How can I contact Lowe's Home Improvement in Columbus for customer support?
You can reach out to Lowe's customer care via email at customercare@lowes.com or call their main phone number at +1 812-376-0521.
What nearby places can I visit while shopping at Lowe's Home Improvement in Columbus?
Nearby, you can visit Clifty Crossing park for some outdoor activity or grab a meal at Penn Station East Coast Subs and Chick-fil-A, both fast food restaurants located close to Lowe's.
Is there a place near Lowe's where I can exchange propane tanks?
Yes, Blue Rhino Propane Exchange is located nearby, offering convenient propane tank exchange services.
Are there other stores near Lowe's Home Improvement where I can shop for electronics or appliances?
Yes, Best Buy is nearby and offers electronics and appliance products. Additionally, GameStop offers video games and hobby items close to Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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