Business Details
About
Air Duct Cleaning Service
Preferred Air Duct Cleaning provides air duct cleaning, dryer vent cleaning, and mold remediation in the Kentuckiana area.
Location
Hours
Reviews
5.0
146 reviews
5 stars
142
4 stars
4
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1 star0
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courteousness of the staff.
Thoroughness
Many reviews highlighted the thorough and detailed cleaning process, with before-and-after photos demonstrating significant improvements.
Communication
Customers appreciated the clear communication regarding the cleaning process and pricing, with no hidden fees.
Efficiency
The team was noted for being prompt and efficient, often completing jobs quicker than expected.
Customer Satisfaction
Overall, customers expressed high satisfaction with the results, noting improved air quality and cleanliness in their homes.
- TGTamara Guelda2 days ago5.0I am SO PLEASED with my choice to use Preferred Air Duct Cleaning to clean/sanitize our HVAC ductwork and dryer vent! They showed up when promised, were VERY professional, respectful, and did an awesome job. Our before/after pics were proof we were overdue to get this done. Their quote was about 70% of another bid we got from a local, well known cleaning/restoration company! And, as a local family owned business owner, we love to support other local family owned business!
- BBBarry Bridwell5 days ago5.0A terrific company to work with. The technicians are very knowledgeable and explained the entire process beforehand. I would recommend them for your cleaning needs.
- SGSharon Gelo-NelsonNov 14, 20255.0I highly recommend Preferred Air Duct Cleaning....from the start with a free estimate through a very thorough cleaning and sanitizing of my disgustingly filthy ducts, and with taking care of my floors and furniture while they worked. They also had to work around challenges due to my crawl space issues.
- AMAmanda MillerNov 13, 20255.0From the first call and in person estimate to the prompt arrival and thorough cleaning, I was impressed by Preferred Air Duct Cleaning. Everyone introduced themselves upon arrival and got right to work laying down coverings for the floor and stairway protectors. The vaccum truck they used was really impressive and did a great job. Pretty sure the house we moved into had never had the ductwork cleaned and the previous occupants were smokers. If that wasn't reason enough to be thrilled to have it cleaned, they found a dead mouse! I'm going to sleep better knowing that the air we're breathing is cleaner and mouse free! I'll definitely be calling them back in the next 3-5 years when we have our ductwork cleaned again. Household air can be a source of respiratory issues or respiratory support and knowing we have found our company to turn to with great service, great customer service, and easy to work is a huge relief.
- BFBenita FischerOct 31, 20255.0I was very pleased with my service. Our house was built in 1994 and had never had the duct work cleaned. Like most homeowners, one doesn't think about having it done. I had the duct work cleaned for both the upstairs and downstairs units. The company owner, Jesse was here with 2 staff persons, Ted and Jeremy. They were very polite and professional the entire time. Each step I was told what was being done and then showed before and after pictures during the process. I was shocked by the difference. I have received all the pictures from each vent and units. They cleaned, sanitized, and deordorized each supply vent and return vent. It was a high priority to make sure my floors and furniture were not scratched nor broken. It took approximately 4.5 hours to do both levels. Once completed, they did a final walk through the house, moved furniture back in place and vacuumed any mess created. I give them an A+ and highly recommend Preferred Air Duct Cleaning.
Frequently Asked Questions About Preferred Air Duct Cleaning
Do you clean the ducts?
Yes, we thoroughly clean air ducts and your furnace for improved indoor air quality.
How long does air duct cleaning take?
The air duct cleaning process typically takes 2-3 hours.
Do you sanitize and deodorize?
Yes, we offer sanitization and deodorization as part of their process. Sanitizing involves using antimicrobial treatments to kill bacteria, mold, and other microorganisms inside the ducts. Deodorizing helps to eliminate any unpleasant odors that might be circulating through your HVAC system
How far will you travel?
We will travel up to an hour around and near Kentuckiana.
Is your dryer vent not being cleaned the number one cause of fires?
Yes, failure to clean dryer vents is a leading cause of dryer fires. According to the National Fire Protection Association (NFPA), the accumulation of lint in dryer vents is the most common cause of these fires. Lint is highly flammable, and when it builds up in the vent, it can easily ignite from the heat produced by the dryer.
Regular cleaning of the lint trap and dryer vent can significantly reduce the risk of a fire. It's recommended to clean the lint trap after every load and to have the dryer vent professionally cleaned at least once a year.
What should I look for in an air duct cleaning service?
Ensure the company is a member of the National Air Duct Cleaners Association (NADCA), has proper licensing and insurance, and uses appropriate cleaning methods and equipment.
Are there any health benefits to air duct cleaning?
While air duct cleaning can help reduce allergens and improve air quality, it's important to note that it should be part of a broader strategy to improve indoor air quality.
Is the air quality in my home worse than the air quality outside?
Yes, indoor air quality can often be worse than outdoor air quality. According to the Environmental Protection Agency (EPA), the levels of indoor air pollutants are typically 2 to 5 times higher than outdoor levels, and in some cases, they can be even higher.
How can I tell if my air ducts need cleaning?
Signs that your air ducts may need cleaning include visible mold growth inside ducts, excessive dust or debris, and a noticeable decrease in HVAC efficiency
Do you clean the air ducts and furnace?
Yes, we thoroughly clean air ducts and your furnace for improved indoor air quality.
How long does the air duct cleaning process take?
The air duct cleaning process typically takes 2-3 hours.
Do you offer sanitization and deodorization services?
Yes, sanitization involves antimicrobial treatments to kill bacteria, mold, and other microorganisms inside the ducts, and deodorization helps eliminate unpleasant odors circulating through your HVAC system.
What is the maximum travel distance for your services?
We will travel up to an hour around and near Kentuckiana.
Why is dryer vent cleaning important?
Failure to clean dryer vents is a leading cause of dryer fires due to lint accumulation, which is highly flammable. Regular professional cleaning reduces this risk significantly.
What should I look for when choosing an air duct cleaning service?
Ensure the company is a member of the National Air Duct Cleaners Association (NADCA), has proper licensing and insurance, and uses appropriate cleaning methods and equipment.
Are there health benefits to air duct cleaning?
Air duct cleaning can help reduce allergens and improve air quality but should be part of a broader indoor air quality strategy.
Is indoor air quality worse than outdoor air quality?
Yes, indoor air pollutant levels are typically 2 to 5 times higher than outdoor levels, and sometimes even higher.
What signs indicate my air ducts need cleaning?
Signs include visible mold inside ducts, excessive dust or debris, and decreased HVAC efficiency.
How can nearby places like PNC bank and Maria's Tacos be useful when visiting Preferred Air Duct Cleaning?
PNC bank provides convenient ATM and banking services nearby, while Maria's Tacos offers a great spot to enjoy a meal before or after your service appointment.
Are there automotive services near Preferred Air Duct Cleaning?
Yes, Bumper to Bumper Clarksville 676 is nearby for automotive parts and repairs, and Wash-O-Rama Car Wash offers car cleaning services, useful if you need vehicle maintenance during your visit.
What dining and convenience options are near Preferred Air Duct Cleaning?
Nearby options include La Lupita Mexican Restaurant for dining, Circle K convenience store for snacks and fuel, and Little Caesars Pizza for quick meals.