Customers consistently praised the team for their professionalism, courtesy, and respect for their homes.
Thoroughness
Many reviews highlighted the thorough and meticulous cleaning process, with before-and-after photos demonstrating significant improvements.
Communication
Customers appreciated the clear communication throughout the process, including detailed explanations and prompt responses.
Affordability
The pricing was frequently noted as reasonable and competitive, with no hidden fees or surprises.
Customer Satisfaction
Overall, customers expressed high satisfaction with the results, recommending the service to others and indicating they would use it again.
KM
Karen McCarty
Jan 5, 2026
5.0
This business is the one to call! Friendly and professional. They did an amazing job on cleaning our furnace ducts and dryer vent/ducts. Courteous and professional job from start to finish. Respectful of the home, taking all safeguards to protect the home while using their equipment. Highly recommend! We had recently moved in and this house truly needed their services.
JJ
Jennifer James
Dec 29, 2025
5.0
From the quoting process to finished service - the Preferred Airduct Cleaning team was top notch. Theresa came to do the quote and was prompt and courteous. The price was less than half of what my HVAC company quoted. Since I am an environmental specialist I work with baghouses all the time- I just didn't expect to see them upside down and coming out of the top of the service van. This is no shop vac service! This is serious air cleaning. Well done!
RC
Rick Cartuyvelles
Dec 29, 2025
5.0
Jesse and his team from Preferred Air Duct Cleaning did a great job. They were on-time, organized and put measures in place to protect and maintain our home as clean as when they arrived or better. They worked great as a team and completed the job faster than we expected. Definitely give them a call.
TW
Tim Wolz
Dec 22, 2025
5.0
This is an amazing company. I thought it would be a couple people with shop vacs, and I was so wrong. This was a professional and polite group of people that sent us before and after pictures that shocked me. They brought two vans that had serious equipment to clean the vents. The price was also lower than I expected, and I would highly recommend them for any house vent cleaning.
KS
Kelly Swartz
Dec 22, 2025
5.0
I am so impressed with the results! Jesse and his team were prompt and intentional about taking care of our home. They worked as a team and were very efficient. Polite and courteous! Will definitely recommend!!
Frequently Asked Questions About Preferred Air Duct Cleaning
Do you clean the ducts?
Yes, we thoroughly clean air ducts and your furnace for improved indoor air quality.
How long does air duct cleaning take?
The air duct cleaning process typically takes 2-3 hours.
Do you sanitize and deodorize?
Yes, we offer sanitization and deodorization as part of their process. Sanitizing involves using antimicrobial treatments to kill bacteria, mold, and other microorganisms inside the ducts. Deodorizing helps to eliminate any unpleasant odors that might be circulating through your HVAC system
How far will you travel?
We will travel up to an hour around and near Kentuckiana.
Is your dryer vent not being cleaned the number one cause of fires?
Yes, failure to clean dryer vents is a leading cause of dryer fires. According to the National Fire Protection Association (NFPA), the accumulation of lint in dryer vents is the most common cause of these fires. Lint is highly flammable, and when it builds up in the vent, it can easily ignite from the heat produced by the dryer.
Regular cleaning of the lint trap and dryer vent can significantly reduce the risk of a fire. It's recommended to clean the lint trap after every load and to have the dryer vent professionally cleaned at least once a year.
What should I look for in an air duct cleaning service?
Ensure the company is a member of the National Air Duct Cleaners Association (NADCA), has proper licensing and insurance, and uses appropriate cleaning methods and equipment.
Are there any health benefits to air duct cleaning?
While air duct cleaning can help reduce allergens and improve air quality, it's important to note that it should be part of a broader strategy to improve indoor air quality.
Is the air quality in my home worse than the air quality outside?
Yes, indoor air quality can often be worse than outdoor air quality. According to the Environmental Protection Agency (EPA), the levels of indoor air pollutants are typically 2 to 5 times higher than outdoor levels, and in some cases, they can be even higher.
How can I tell if my air ducts need cleaning?
Signs that your air ducts may need cleaning include visible mold growth inside ducts, excessive dust or debris, and a noticeable decrease in HVAC efficiency
Do you clean the air ducts and furnace?
Yes, we thoroughly clean air ducts and your furnace for improved indoor air quality.
How long does the air duct cleaning process take?
The air duct cleaning process typically takes 2-3 hours.
Do you offer sanitization and deodorization services?
Yes, sanitization involves antimicrobial treatments to kill bacteria, mold, and other microorganisms inside the ducts, and deodorization helps eliminate unpleasant odors circulating through your HVAC system.
What is the maximum travel distance for your services?
We will travel up to an hour around and near Kentuckiana.
Why is dryer vent cleaning important?
Failure to clean dryer vents is a leading cause of dryer fires due to lint accumulation, which is highly flammable. Regular professional cleaning reduces this risk significantly.
What should I look for when choosing an air duct cleaning service?
Ensure the company is a member of the National Air Duct Cleaners Association (NADCA), has proper licensing and insurance, and uses appropriate cleaning methods and equipment.
Are there health benefits to air duct cleaning?
Air duct cleaning can help reduce allergens and improve air quality but should be part of a broader indoor air quality strategy.
Is indoor air quality worse than outdoor air quality?
Yes, indoor air pollutant levels are typically 2 to 5 times higher than outdoor levels, and sometimes even higher.
What signs indicate my air ducts need cleaning?
Signs include visible mold inside ducts, excessive dust or debris, and decreased HVAC efficiency.
How can nearby places like PNC bank and Maria's Tacos be useful when visiting Preferred Air Duct Cleaning?
PNC bank provides convenient ATM and banking services nearby, while Maria's Tacos offers a great spot to enjoy a meal before or after your service appointment.
Are there automotive services near Preferred Air Duct Cleaning?
Yes, Bumper to Bumper Clarksville 676 is nearby for automotive parts and repairs, and Wash-O-Rama Car Wash offers car cleaning services, useful if you need vehicle maintenance during your visit.
What dining and convenience options are near Preferred Air Duct Cleaning?
Nearby options include La Lupita Mexican Restaurant for dining, Circle K convenience store for snacks and fuel, and Little Caesars Pizza for quick meals.