Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Clarksville, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,873 reviews
5 stars
1,601
4 stars
679
3 stars
240
2 stars
97
1 star
256
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude or unhelpful.
Product Availability
Customers frequently noted that while Lowe's has a wide selection, items are often out of stock or not available as advertised.
Delivery Issues
Many reviews highlighted significant problems with delivery services, including missed deliveries and poor communication.
Store Cleanliness
The store is generally described as clean and organized, contributing positively to the shopping experience.
Helpful Staff
Several customers appreciated the assistance from staff members who went above and beyond to help them find products and resolve issues.
- KJKatrina Johnson3 days ago1.0I am Completely disgusted. I purchased a washer and dryer, and my dryer only lasted me less than thirty days. Being the fact that I didn't use my lowe's card and I paid cash. I only have forty eight hours after leaving the store to return it. My dryer only will run 5 minutes at a time and they can't help me because I didn't use my lowe's card to get thirty day warranty. I will never shop at lowe's again.After paying six hundred dollars for this dryer. I would not recommend anybody purchasing any appliance from lowe's.This is our policy buyers beware.
- JCJosh CoomerNov 12, 20255.0Bought all our lumber here great quality highly recommend over home Depot lumber
- LBLogan BlantonNov 8, 20251.0My wife is a veteran. It was her first time to Lowe’s, long story short she came home very upset because when she went to check out and showed them her veterans ID, the gentlemen that I’m guessing was some type of manager, insisted she wasn’t a veteran and she had the wrong ID. After what’s happened with her, this has upset her very badly. We will not be back to this Lowe’s location.
- MLMatthew LauverNov 5, 20254.0I go there almost everyday. I am a pro contractor and I wish they had a better system to help us in and out quickly. Other than that it's a great store
- JJJeremyOct 18, 20251.0My parents had a water line leak and lowes in Madison is there home store They always shop there for years. I got off work drove a hour to the Lowe's store and bought the items that I believed would fix the leak and also a 70.00 tool just incase I didnt have one already, and I wanted to get the water fixed ASAP however I needed a Pex adapter 1/2 inch to a 1/2 inch and made the mistake of getting a 1/2 to a 3/4 because it was in the wrong Cubby and didnt realize it until I got to my parents and I couldn't get it slid into the half inch water line oh and when I got there my pex crimper was in my toolbox so the 70.00 tool wasn't needed so needless to say my parents had to go another day without water until I got off work the next day. Well so I ride my Hayabusa into work and in my backpack I take the 70.00 tool and the receipt to work with me because there is a clarksville Lowes by my work however when I arrived there at 4:30 I didnt have my card on me that I made the purchase with so I figured since I had my receipt I would just request the 3:00 part be took from the 70.00 tool I was returning with the receipt and the other 66.00 and the change be issued un the form of store credit but Rodney who assisted me had way different plans first I was looking a little broke and poor I guess because I had been working all day so when I approached Rodney I explained I have a return and a purchase to make and provided him the details the best I could as he was extremely disrespectful and kept saying where's your receipt I mean its obvious Im not a child and the tool and receipt was still in my back pack at that point also the peice I was purchasing can only be put on with that tools since I was returning the tool hopefully he understood I bought it just in case but anyway I felt like I was being treated like a thief once I got my backpack off got the tool still sealed in its packaging and placed it on the counter again where's the receipt I said calm down im getting it well he refused to take the 3.00 and whatever out of the seventy and issued the refund back onto the card I didn't have with me now if I want the part the other store by my parents house over a hour away didnt have it I would have to go home get the card and drive back after a 10 hour shift. So Rodney just treated me awful because the corporate office did say he had the ability to scan the 3 dollar part and issue me the difference in store credit or back on my card and that the choice was mine because I had my receipt so anyway had to contact my credit card company get a virtual card and order the part on lowes.com. after all was said and done because or Rodneys disrespectful customer service skills it took me over 2 1/2 hours to leave with the part so needless to say it was a very horrible experience and from now on we are going to Home Depot.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Clarksville, IN offer?
Lowe's offers a wide range of products including appliances, paint, flooring, tools, plumbing, outdoor furniture, and gardening equipment. Services include installation for appliances, flooring, cabinets, lighting, and more.
What are the store hours for Lowe's Home Improvement in Clarksville, IN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I track or check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent for any changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there convenient places nearby Lowe's in Clarksville for dining or refreshments?
Yes, nearby dining options include Red Robin Gourmet Burgers and Brews, Chick-fil-A, Olive Garden, Ruby Tuesday, Storming Crab, and Famous Dave's for a variety of cuisines and dining experiences.
What places near Lowe's can I visit for home-related services or supplies?
Nearby related stores include Minute Key and minuteKEY for locksmith services, Blue Rhino Propane Exchange for propane needs, Sunbelt Rentals for equipment rental, Batteries Plus for batteries and electronics repair, and Leslie's Pool Supplies for pool products.
How can I get to Lowe's Home Improvement using local transit or taxi services?
You can use private rides or taxi services available nearby to reach Lowe's conveniently.
Does Lowe's provide support for tax-exempt purchases?
Yes, customers can apply for a tax-exempt account by visiting the customer service desk in-store.
What is the best way to initiate a return or exchange for a purchase made at Lowe's?
Returns can be started online through your Order History for online purchases, or returned in-store with proof of purchase at the customer service desk within 90 days for most items.