Charlie Wilson's Appliances, TV & Mattress

4.5
743 reviews

About

Appliance StoreMattress Store

Location

Charlie Wilson's Appliances, TV & Mattress
1166 East Lewis and Clark Parkway, Clarksville, IN
47129, United States

Reviews

4.5
743 reviews
5 stars
586
4 stars
60
3 stars
25
2 stars
18
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and knowledgeable staff, highlighting their helpfulness during the purchasing process.

Delivery Issues

Several reviews noted significant problems with the delivery service, including poor communication, mess left behind, and unprofessional behavior from delivery personnel.

Product Knowledge

Sales representatives were frequently commended for their expertise and ability to assist customers in selecting the right appliances.

Warranty Concerns

Some customers expressed dissatisfaction with the handling of warranty claims and product issues, indicating a lack of accountability from the business.

Positive Shopping Experience

Many customers reported a pleasant shopping experience, appreciating the lack of pressure and the thorough attention they received.
  • MM
    Misstee59
    1 day ago
    4.0
    After looking online went I to make sure of availability. Worked with Marcie to figure out what worked for my needs and time frame for delivery. Approved online for 12 to 18 month same as cash financing.
  • ST
    Steve Timberlake
    Nov 12, 2025
    5.0
    Michael was pleasant to deal with. I called him twice on washer/dryer questions during my decision process and he was very knowledgeable.
  • JS
    Joan Scott
    Nov 9, 2025
    5.0
    Great quality and delivery service was superb! One of many appliances we’ve purchased from Charlie Wilson’s!
  • PG
    Paul Gerard
    Nov 3, 2025
    5.0
    I purchased from Charlie Wilson’s because of Neil — an appliance and customer service pro! He took the time to answer all my questions, made sure I got exactly what I needed, and never pressured me one way or the other. The installers were excellent as well. All around a great experience. Thank you, Neil!
  • CK
    Clara Kinney
    Oct 22, 2025
    5.0
    Shopping at Charlie Wilson’s has been one of the best experiences that I’ve had in quite some time. Marcie Hartman was our sales rep. She was very knowledgeable. Very helpful. I can’t give enough praise to her. The whole shopping experience was outstanding and they deliver and the delivery guys that came in delivered to us JNL I believe it was the two young men that came to my home and installed my washer outstanding They were above and beyond their duty meaning they were willing to explain things. Tell me what I need to do. I just can’t say enough good things about my experience and I know if you go you’ll have A wonderful experience also

Frequently Asked Questions About Charlie Wilson's Appliances, TV & Mattress

What products does Charlie Wilson's Appliances, TV & Mattress offer?

Charlie Wilson's Appliances, TV & Mattress specializes in appliance and mattress sales.

Where is Charlie Wilson's Appliances, TV & Mattress located?

It is located at 1166 East Lewis and Clark Parkway, Clarksville, IN 47129, USA.