Aaron's

Reviews

• JJ

  Jon

  Mar 17, 2026
  1.0
  Why do they bang on your door even though your shit is not overdue and wake you up out of a good sleep, worst customer service ever, this has happened twice they said sorry both times but either time should not have happened, I will never do any business with them again, BUYERS BEWARE you will get harassed even if you make payments!
• MH

  Michelle Haycraft

  Feb 27, 2026
  1.0
  First of all. I normally don’t put my story out there, but after my experience, I really want people to know how this store is. First of all I am blind. I need assistance with paperwork. I’m blind, but not dumb. I reached out to Errands on Saturday. Since I was moving from one residence to another, they said I had to have an updated ID. I went Monday and did so went into the store. Associate helped me with the paperwork I was approved. They quoted me a price. Will the Manager was busy so they told me they would call me on Tuesday and I could sign over the phone. Tuesday came did not hear anything back at all until I called Tuesday afternoon. When I called, they raise the prices on me. Called the corporate office. Received a call from associate from the Clarksville store said they got it straightened out because of my blindness I had difficult signing the contract. They associate said he would help me if I came in. I came in today to sign the agreement. The associate that was there was very sweet. She proceeded to try to help me locate the washer and dryer set that I needed. I told her like I told the previous associate. I can’t do touchscreen because I cannot see it. I need a set with knobs. We found the washing machine that the previous associate found for me. She went to try to locate the dryer. The manager will came out and was accusing me of lying about the set that I was going to purchase. He tried to make me purchase a set with touchscreen became very nasty and very rude. At this point, I was so upset and was crying. The associate went into the office to speak to the manager. As you know being visually impaired, my hearing is excellent. He was basically saying he didn’t care what I wanted. They were sued all the time. The associate walked out of the store, and I followed behind her. I called corporate to escalate a complaint. The other associate wanted me to try to work out something. The time I got off the phone with corporate and got back there. I guess the manager had gotten to him too, and all of a sudden the set was sold. Even though the manager told me there was no way that I could’ve looked at that pacific one because it wasn’t even on the floor. Why would I make something up like that. Why would I choose something I couldn’t even use. I felt so humiliated. Being visually impaired I’m used to getting nasty comments and difficulty with Assistance. But this was absolutely horrible. I would not recommend this store to anyone. Sorry if there’s any mistakes in this review, I am using voice to text and it doesn’t always come out the way I want it to.
• DF

  darrell floyd

  Feb 25, 2026
  1.0
  I have called many times to set a time for them to come and fix my reclining sofa and never had a call back I have called customer service and they supposed to have a regional manager to look into it
• BC

  Bobbie Carpenter

  Feb 17, 2026
  1.0
  Mahogany is horrible with customers. She hangs up on you mid conversation. She wont take payments. Now, that Kevin is gone this place with go down hill FAST!! All the employees are rude over the phone.

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