Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Carmel, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,780 reviews
5 stars
1,041
4 stars
398
3 stars
120
2 stars
54
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the wide range of products available, but there are frequent complaints about items being out of stock or incorrect information regarding product availability.
Installation Issues
Many reviews highlight problems with installation services, including poor quality work and lack of follow-up from management.
Pricing Concerns
Several customers express dissatisfaction with pricing, noting that Lowe's is often more expensive than competitors like Home Depot.
Store Organization
Customers report issues with store organization and difficulty finding items, suggesting that staffing levels may be insufficient.
- GZGabriel Zarraga6 days ago4.0All good, high prices
- DBDarius BacaNov 2, 20255.0This is my go to and never fails!
- JJJ JOct 30, 20253.0Did not have the size of plumbing parts need to install a bathroom faucet. However the employee was quite helpful assisting me to determine they didn't have it.
- RGRobert “Bobby” GambleOct 24, 20255.0Came in for a few items I was missing for a home project. The employee who helped me was so kind and guided me in the right direction and answered all my questions patiently, I regret that I forgot the employees name, but they deserve a raise with how helpful they were.
- PGPete GarveyOct 21, 20251.0Do Not Buy An Appliance Here. Had my Kitchen Aid Dishwasher less than a month when I went in to tell them it stopped working. Appliance salesperson told me to contact the supplier. Repair company said 21 days for a new motor on a brand new dishwasher. I told the manager Brian this and he said I was at 32 days annd nothing he could do even though I went in and talked to the salesperson at 26 days. Awful service. I will never buy from them again. Called the number like you said and that accomplished absolutely nothing.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Carmel, IN?
You can find appliances, paint, patio furniture, tools, flooring, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Carmel, IN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Carmel offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's Home Improvement?
You can check your order status online by entering the order number or logging into your MyLowe's account to receive updates.
What payment options are accepted at Lowe's Home Improvement in Carmel?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History. In-store returns require proof of purchase at customer service.
What installation services does Lowe's offer?
Lowe's offers a wide range of services including appliance, countertop, deck, door, flooring, garage door, HVAC, lighting, roofing, and window installations among others.
Are there any nearby stores where I can get keys made near Lowe's Home Improvement in Carmel?
Yes, Minute Key and minuteKEY, both key and locksmith service providers, are located nearby for your key-making needs.
What dining options are available near Lowe's Home Improvement in Carmel?
Near Lowe's, you can find Japanese cuisine at Koto Japanese Steak House, Mexican food at Abuelo's Mexican Restaurant, and classic burgers at Five Guys.
Where can I shop for beauty products or services near Lowe's Home Improvement in Carmel?
Nearby, you can visit Ulta Beauty for cosmetics and hair supplies, Sally Beauty for beauty products, MK Brows for nail and hair removal services, and Charlotte Tilbury for beauty salon services.