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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Brownsburg, IN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
630 West Northfield Drive, Brownsburg, IN
46112, United States
Hours
Reviews
4.2
1,136 reviews
5 stars
680
4 stars
231
3 stars
103
2 stars
30
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store generally has a good selection of items, although some expressed frustration with stock levels on specific products.
Checkout Experience
The checkout process was often described as easy and efficient, with positive remarks about the staff at the checkout.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding customer service in specific departments and issues with returns and exchanges.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
- RMReneeja MooreJan 2, 20261.0The guy Frank at self checkout is very rude and especially to color people
- AGAlexander GodwinDec 27, 20251.0Save your time and money. Bought a set of lights for Christmas. One is still working the other isn't. They won't take lights that stopped working after 27 days. Take your business else where I know I will.
- TRTom ReeseDec 19, 20255.0Best checkout staff in the world.
- JTJason ThomasDec 16, 20251.0That guy you have watching the self checkout has very poor customer service training. I went in for a tank exchange and tank he gave me was almost 28 years old. After 12 years they need to be recertified and this 28 year old tank didn't have anything showing it had been recertified. I asked the guy for a different tank and he told me I had to take it up with Blue Rino. Lowe's is selling that product on their behalf and therefore is liable and responsible for the product. I told the guy you can Google the regulations on the tanks if he didn't believe me. He said it's not Lowe's problem. That basically comes across as "Lowe's doesn't care if you blow up should that tank fail, we've already got your money.”
- JBJames BrownDec 14, 20254.0Applied for a Lowe's card and got a free tool !
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Brownsburg, IN?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more at Lowe's Home Improvement in Brownsburg.
What are the store hours for Lowe's Home Improvement in Brownsburg?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
What services does Lowe's Home Improvement offer for installation?
Lowe's provides various installation services including appliances, blinds, cabinets, carpet, countertops, deck, doors, garage doors, generators, gutters, hardwood floors, HVAC, laminate flooring, lighting, playsets, water heaters, shutters, siding, sinks, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers & dryers, water filters, windows, roofing, fence, and flooring installation.
Does Lowe's Home Improvement in Brownsburg offer delivery and pickup options?
Yes, Lowe's offers in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
Check your order status online by entering the order number or logging in to your MyLowe's account, and you will receive email updates if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Brownsburg?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby locksmith services around Lowe's in Brownsburg?
Yes, Minute Key and minuteKEY locksmith services are located nearby, which can be useful if you need key duplication or locksmith assistance while visiting Lowe's.
Is there a propane exchange service near Lowe's in Brownsburg?
Blue Rhino Propane Exchange is located nearby, making it convenient to exchange propane tanks when shopping at Lowe's Home Improvement.
What banking services are available near Lowe's in Brownsburg?
Banks such as M&I Bank and BMO Bank N.A Branches are close to Lowe's, offering convenient financial services during your visit to the area.
How does Lowe's support customers who speak languages other than English?
Lowe's offers services in English and Spanish, with in-store translation services available for other languages to assist customers effectively.