Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Brownsburg, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
While most customers found the store well-stocked, some expressed disappointment over specific items being out of stock or difficult to locate.
Store Cleanliness
The store was frequently described as clean and organized, contributing to a positive shopping experience.
Mixed Experiences
Some reviews highlighted negative experiences, particularly with the paint department and customer service during returns, indicating inconsistency in service quality.
Convenience
Customers appreciated the convenience of curbside pickup and the store's layout, making it easier to find items.
GB
Gary Buck
Nov 10, 2025
3.0
It’s frustrating when the Lowe’s approved vendors track you down to offer help you find something but they really just want to solicit your business for windows, gutters, roof etc.
JC
Jonathan Conrad
Oct 13, 2025
5.0
I was just in the Lowes at the Brownsburg location in search of some path lights for my house. An employee there by the name of Jim assisted me and got me going in the right direction for what I needed. Jim did a fantastic job in explaining things like wattage, cable gage, and what the proper lighting I would need for my house. I greatly appreciate the help Jim was able to provide me!
JS
Jereme Sellmer
Oct 2, 2025
4.0
Easy
BH
Brandon Henton
Sep 27, 2025
5.0
Lowes always knows pros
JM
Juan Maceda
Aug 28, 2025
5.0
Ya era tarde y por cierto ya iban a cerrar; pero el joven que me atendió tuvo mucha paciencia y en todo momento fué muy amable
LO FELICITO 👏🏻
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Brownsburg, IN?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more at Lowe's Home Improvement in Brownsburg.
What are the store hours for Lowe's Home Improvement in Brownsburg?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
What services does Lowe's Home Improvement offer for installation?
Lowe's provides various installation services including appliances, blinds, cabinets, carpet, countertops, deck, doors, garage doors, generators, gutters, hardwood floors, HVAC, laminate flooring, lighting, playsets, water heaters, shutters, siding, sinks, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers & dryers, water filters, windows, roofing, fence, and flooring installation.
Does Lowe's Home Improvement in Brownsburg offer delivery and pickup options?
Yes, Lowe's offers in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
Check your order status online by entering the order number or logging in to your MyLowe's account, and you will receive email updates if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Brownsburg?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby locksmith services around Lowe's in Brownsburg?
Yes, Minute Key and minuteKEY locksmith services are located nearby, which can be useful if you need key duplication or locksmith assistance while visiting Lowe's.
Is there a propane exchange service near Lowe's in Brownsburg?
Blue Rhino Propane Exchange is located nearby, making it convenient to exchange propane tanks when shopping at Lowe's Home Improvement.
What banking services are available near Lowe's in Brownsburg?
Banks such as M&I Bank and BMO Bank N.A Branches are close to Lowe's, offering convenient financial services during your visit to the area.
How does Lowe's support customers who speak languages other than English?
Lowe's offers services in English and Spanish, with in-store translation services available for other languages to assist customers effectively.