Find everything you need for home upgrades at Lowe’s in Bluffton, IN, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.3
971 reviews
5 stars
561
4 stars
257
3 stars
80
2 stars
23
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store generally has a wide selection of items, although some reported issues with stock levels and specific items being unavailable.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including delays, incorrect items, and poor communication from management.
Checkout Experience
There were complaints about the self-checkout system, with customers preferring traditional checkout lanes and expressing frustration over long wait times.
Pricing Concerns
Some customers felt that prices were higher than competitors, particularly for certain items like plants.
AP
Andrew Pierce
Feb 14, 2026
5.0
Great place
JS
Joleen Sinn
Jan 24, 2026
5.0
I was looking for a coat rack that I had seen on the website. A gentleman asked if I needed help. He looked it up and saw I needed to order it online. He took the time to show me the website on his phone and made sure I was confident that I could use it. I ordered the coat rack easily. It had free home delivery, and was delivered 6 days before the date they quoted.
NH
Nick Hubbard
Jan 18, 2026
5.0
My tank for my well went bad. Thankfully the Lowe’s in Bluffton, Indiana had plenty of replacements. Once I got it replaced some of my pipes starting leaking. Once again Lowe’s came to save the day. The gentleman helping me figured out how to fix some of my outdated issues with my plumbing. The only problem is that I made a mistake on measuring my pipe diameter. At this point is was getting late and they were getting ready to close. I got there 5 mins before they closed and every single staff member was just as helpful as before and extremely understanding and helped me get the right size that I needed. Without the helpfulness of this Lowe’s and their staff my family would not have had running water for another day. I am extremely grateful for all the help and support from your staff. Thank you so much!
WL
Wes Lee
Jan 9, 2026
5.0
I totally love that they give us veterans 10 percent off..not to mention the staff is knowledgeable mostly they know where everything is
JS
Joel Smitley
Jan 7, 2026
1.0
Called ahead about a item I needed that night the lady I spoke too said they had it I drove 45 minutes from Portland only to find out that it's online order only
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Bluffton offer?
Lowe's Home Improvement carries a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, lighting, plumbing, tools, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, and others.
What are the store hours for Lowe's Home Improvement in Bluffton, IN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's Bluffton store?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also notify you of any status changes.
What is the procedure for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. Returns purchased online can be started in the Order History section on Lowes.com before shipping back. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Bluffton?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are installation services available at the Bluffton Lowe's store?
Yes, installation services are available for various products including appliances, flooring, cabinets, doors, windows, lighting, HVAC, and more.
What nearby places can I visit before or after shopping at Lowe's in Bluffton?
Some nearby places include The Bread Guy - Bluffton for dining, Starbucks for coffee, and Zesto's Ice Cream for dessert. You can also visit 3 Rivers FCU Bluffton for banking services or Minute Key for locksmith needs.
Is there a propane exchange service near Lowe's Bluffton?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane refills.
Can I find mobile phone stores near Lowe's Home Improvement in Bluffton?
Yes, Verizon and T-Mobile stores, along with TCC (Verizon Authorized Retailer), are close by for your mobile phone and accessories needs.
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