Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bluffton, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
905 reviews
5 stars
523
4 stars
242
3 stars
78
2 stars
21
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Customer Service Issues
Several reviews highlighted significant problems with customer service, particularly regarding delivery issues and unhelpful management.
Store Cleanliness
Customers noted that the store was clean and well-organized, contributing to a pleasant shopping experience.
Checkout Experience
There were complaints about the self-checkout system, with customers preferring traditional checkout options and expressing frustration over long wait times.
Product Availability
While many found what they needed, some customers reported frequent stock issues and dissatisfaction with product quality.
- JSJen Sea Glass SoulNov 15, 20255.0I love my local LOWE's. People here are consistently friendly and helpful. Austin has been my "go-to" for appliances this year. Love the ability to purchase extended warranties on certain things like water heaters that can potentially transfer to the next home owner if I sell within that coverage period. It's worth it for a little more peace of mind for potential buyer & seller. Also, I enjoy their plants. I'm always looking to "rescue" another one, (yeah, I have a plant "addiction"). 😬
- DSDevon SmithOct 29, 20255.0It's lowes. Good, helpful staff in this one.
- BHBrandon HessOct 20, 20255.0Staff are great people who love to always ask if you need help.
- DCDanielle ChilcoteSep 16, 20255.0Always a pleasure to shop here.
- JHJd HappyAug 20, 20255.0Went to the pro desk and asked a bunch of questions. They answered and helped me find Everything I needed. Mnn̈nrŕř
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Bluffton offer?
Lowe's Home Improvement carries a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, lighting, plumbing, tools, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, and others.
What are the store hours for Lowe's Home Improvement in Bluffton, IN?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's Bluffton store?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also notify you of any status changes.
What is the procedure for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. Returns purchased online can be started in the Order History section on Lowes.com before shipping back. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Bluffton?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are installation services available at the Bluffton Lowe's store?
Yes, installation services are available for various products including appliances, flooring, cabinets, doors, windows, lighting, HVAC, and more.
What nearby places can I visit before or after shopping at Lowe's in Bluffton?
Some nearby places include The Bread Guy - Bluffton for dining, Starbucks for coffee, and Zesto's Ice Cream for dessert. You can also visit 3 Rivers FCU Bluffton for banking services or Minute Key for locksmith needs.
Is there a propane exchange service near Lowe's Bluffton?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane refills.
Can I find mobile phone stores near Lowe's Home Improvement in Bluffton?
Yes, Verizon and T-Mobile stores, along with TCC (Verizon Authorized Retailer), are close by for your mobile phone and accessories needs.