Extra Space Storage

4.8
948 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3950 Jonathan Dr in Bloomington, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, lifts available, parking spaces, personal access hour, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3950 Jonathan Dr, Bloomington, IN
47404, United States

Hours

Reviews

4.8
948 reviews
5 stars
866
4 stars
39
3 stars
17
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Brian and Ashley.

Cleanliness

The facilities were frequently described as clean and well-maintained, contributing to a positive overall experience.

Pricing Concerns

Several reviews noted dissatisfaction with frequent price increases, with some customers feeling the rates became too high over time.

Security Issues

There were concerns raised about security, including a reported theft incident and issues with unit locks, which affected customer trust.

Accessibility

While many found the process of renting and accessing units easy, some customers experienced issues with gate access and unit availability.
  • RY
    Rachel Yeatman
    2 days ago
    4.0
    Easy access and friendly staff. A great place to start off storing all your extra stuff!
  • BE
    Bobbi Early
    Dec 30, 2025
    5.0
    Absolutely loved our experience. It was so easy to move in and move out . The employees are very friendly and very helpful.
  • BM
    Bobbi Miley
    Dec 30, 2025
    5.0
    Love Extra space, I always go to them for my storage needs as the facilities are always clean and the employees are always so friendly and very helpful
  • PP
    Pepper
    Dec 26, 2025
    5.0
    100% the best experience I've ever had with a storage unit facility, The staff is so helpful and so kind. I have used this facility for a few years and honestly I can't recommend them enough! The folks that work here are always so kind and understanding and helpful too!! And they have always been so understanding and kind even when I was occasionally late on payments, and even though this particular facility is not the closest one to me it's definitely my go-to from here on out because of the wonderfull experience I've had here. Honestly if you need a storage unit here in Bloomington I cannot recommend this place enough.
  • RZ
    Rong Zheng
    Dec 4, 2025
    1.0
    I checked everything upon opening the door of my unit after I backed to town from travel during summer (end of Aug). The lock and door seemed fine when I opened it. HOWEVER, extremely oddly, I lost a Sony RX100 VII, a very compact and expensive camera, and ipad pro 14” and its smart-keyboard and case. I put all these in a huge box together with all other devices (monitors, mac mini, thinkpad etc). I’m pretty sure my small camera was placed at the bottom of the box covered by other stuff. I put the box in the middle area of unit. I tried to find my camera and ipad pro after moving out of my unit and unpacking everything at home. I went over every box and every bag like six or seven times. No luck, all absolutely gone. The whole thing was extremely absurd to me: the lock was all fine….so what on earth happened?? It seemed that someone carefully browsed my collections and precisely picked things that matched his/her “taste”, even remembered to get the smart-keyboard and original case for the ipad pro :-). Dude or Miss, sadly you missed the charger for my precious sony RX100 VII with all your careful cherry-picking in my unit :-) I had zero idea what could have happened to my unit. The next day after I loaded my unit, the staff called me and told me that my unit door was incorrectly locked, but everything looked fine (neat and organized), I was not in the town so she nicely helped me change a new lock. So??? there was a thief checking every unit everyday trying his/her luck and hoping someone incorrectly lock the door, and just precisely took away very high-end stuff matching his/her taste??? Absolutely the absurdist. Won’t put anything more than ten bucks in storage again :-(.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.