Extra Space Storage

4.8
933 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3950 Jonathan Dr in Bloomington, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, lifts available, parking spaces, personal access hour, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3950 Jonathan Dr, Bloomington, IN
47404, United States

Hours

Reviews

4.8
933 reviews
5 stars
854
4 stars
37
3 stars
17
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Ashley and Brian.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive overall experience.

Pricing Issues

Several reviews noted concerns about rising prices, with some customers feeling that increases were excessive and not communicated adequately.

Access and Convenience

Many customers appreciated the ease of access to their units and the straightforward rental process, although some experienced issues with gate access.

Overall Experience

The majority of reviews reflect a positive overall experience, with many customers expressing satisfaction with their storage solutions.
  • PB
    Parker Busick
    2 days ago
    5.0
    I really appreciated the great service and personality from Brian, who manages the location I rented storage from. Nice guy, and he made sure we didn’t receive any accidental charges on our account, and even got me into my unit when I had lost the key to the lock!!!
  • ES
    Evanna Sehr
    Nov 5, 2025
    4.0
    Brian was so super helpful today! They are so expensive though.
  • PV
    Patricia Velasquez
    Nov 4, 2025
    5.0
    Danielle is professional and kind. She is great to work with!
  • SH
    Steven Hobbs
    Oct 30, 2025
    5.0
    Incredible customer service! We love our unit and it’s a fair price. We love the fact that the units have a security fence and gate during non business hours.
  • BS
    Brandi Stogsdill
    Oct 15, 2025
    5.0
    Overall my experience with Extra Space Storage was great. My only complaint is I paid extra for a temperature controlled unit but my unit got quite hot over the summer. It was at the end of the building so perhaps the AC just didn’t reach it. However most of my items survived so it’s not a huge deal. The staff I interacted with at move in and move out were friendly and helpful. It was easy to book a unit online and pay rent online.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.