Brand Certified
Lowe's Home Improvement
4.2(1565 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3300 16th Street, Bedford, IN
47421, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(812) 508-3000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/IN-Bedford/1894
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Bedford, IN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,565 reviews
5 stars
867
4 stars
388
3 stars
142
2 stars
40
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful, many customers reported poor service and lack of assistance.
Delivery Issues
Numerous complaints about delivery failures and poor communication regarding delivery processes, leading to significant customer dissatisfaction.
Product Availability
Customers generally found the store well-stocked with a good selection of items, although some specific products were noted as unavailable.
Staff Knowledge
While some staff members were recognized for their knowledge and helpfulness, there were also reports of employees lacking product knowledge and being unresponsive.
- JDJames DailyJan 10, 20264.0Clean good selection and friendly staffing
- CCCody ColvinJan 10, 20265.0They had exactly what I needed and actually they had something better that other hardware stores didn't carry that worked way better then what I was originally gonna use
- ARAdolfo de la cruz ramosJan 6, 20264.0Te cuidan cuando estas pagando como si fueras a robar
- BCBeef CakeJan 4, 20261.0Brought back a pack of framing nails my dad purchased for me for 100$ on his debit card and literally told them he is out of town and that I need the money back as a gift card or cash to get the right nails and they said sure, then “hit the wrong button” and sent it to his card and told me to get screwed basically. Looks like I’m going to Menards from now on.
- SMSeth MaxieJan 3, 20264.0Working away from my typical supply house, I was able to swing in and grab the drainage fittings I needed to complete the project at hand. The staff was friendly and very helpful as I was rushing trying to get back on the job.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
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- Official website