Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Bedford, IN is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,463 reviews
5 stars
800
4 stars
379
3 stars
135
2 stars
38
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful, many customers reported poor service and lack of assistance.
Delivery Issues
Numerous complaints about delivery failures and poor communication regarding delivery processes were noted, leading to significant customer dissatisfaction.
Product Availability
Customers generally found the store well-stocked with a good selection of items, although some specific products were reported as unavailable.
Staff Knowledge
While some staff members were recognized for their helpfulness and knowledge, there were several instances where employees were perceived as unhelpful or lacking product knowledge.
- CCCody Colvin2 days ago5.0They had exactly what I needed and actually they had something better that other hardware stores didn't carry that worked way better then what I was originally gonna use
- ARAdolfo de la cruz ramos6 days ago4.0Te cuidan cuando estas pagando como si fueras a robar
- BCBeef CakeJan 4, 20261.0Brought back a pack of framing nails my dad purchased for me for 100$ on his debit card and literally told them he is out of town and that I need the money back as a gift card or cash to get the right nails and they said sure, then “hit the wrong button” and sent it to his card and told me to get screwed basically. Looks like I’m going to Menards from now on.
- SMSeth MaxieJan 3, 20264.0Working away from my typical supply house, I was able to swing in and grab the drainage fittings I needed to complete the project at hand. The staff was friendly and very helpful as I was rushing trying to get back on the job.
- MKMaggie KingDec 1, 20251.0ZERO STARS. I AM SO UNBELIEVABLY FURIOUS WITH LOWES! We bought a fridge for my Mom and my Mamo on Black Friday. They said it would be delivered on Saturday. It wasn’t. They gave me no instructions on what we needed to do to prep other than a 20 minute video that my Mother watched and we did it. When they get there today to deliver it, the two individuals there will not touch the old fridge because it had a water line connected. THIS WAS NOT COMMUNICATED TO US THAT THE PLASTIC WATER LINE WOULD BE AN ISSUE. The delivery drivers were just going to leave the fridge on the front porch or take it back with them. We payed for delivery and for them to remove the old fridge -which also obviously didn’t get done. If I ran a business this way, we would have gone under. Poor communication. Very disappointing that they treat customers this way. Don’t offer delivery if you cannot communicate all that needs to be done. I spoke with both the delivery company who told me that they tell Lowe’s their expectations and Lowe’s does not pass it on to their customers and I spoke with Lowe’s who stated there is a form next to the checkout that apparently displayed this information. My bad for not knowing I needed to read all the documentation surrounding the checkout counter or for thinking that this information would be relayed when we purchased the fridge.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Bedford, IN?
You can find a wide range of hardware and home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more suitable for both DIY projects and professional use.
What are the operating hours for Lowe's Home Improvement in Bedford, IN?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with the store closed on November 27 and December 25, and reduced hours on other holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment methods are accepted at Lowe's in Bedford, IN?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online. In-store returns require proof of purchase at the customer service desk, and you can use the return barcode found in your Order Details page.
What installation services does Lowe's provide?
Lowe's offers a wide range of installation services including appliances, backsplashes, blinds, cabinets, carpets, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood and laminate flooring, lighting, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks and faucets, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers and dryers, water filters, windows, roofing, fences, and flooring installation.
Are there nearby places of interest around Lowe's in Bedford, IN that I can visit?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for locksmith services, Super Clean and Washworld Car Wash for vehicle care, several dining options like Wendy's, Long John Silver's, McDonald's, Bob Evans, Casa Brava, and Subway, as well as recreational spots like Celebrations Play Center and Freedom Fairway Miniature Golf.
How can nearby transit or location services help me access Lowe's in Bedford, IN?
While specific transit stations aren't listed, nearby key locations such as the Bedford License Branch and Hoosier Hills Credit Union are in the area, which might help orient you around town when visiting Lowe's. Additionally, the proximity to local landmarks like Ridgewood can assist in planning your visit.
Are there any community services or support organizations near Lowe's in Bedford, IN?
Yes, organizations nearby include the Bedford Board of Realtors, Lawrence County Soil & Water Conservation District, and the State of Indiana Cooperative Invasives Management, which are involved in community services and environmental conservation.