Lowe's Home Improvement

4.2
1545 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bedford, IN Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3300 16th Street, Bedford, IN
47421, United States

Hours

Reviews

4.2
1,450 reviews
5 stars
795
4 stars
374
3 stars
135
2 stars
38
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees were praised for being helpful, while others were criticized for being unresponsive or unhelpful.

Product Availability

Customers noted a good selection of products, but some reported issues with stock availability and specific items being out of stock.

Delivery Issues

Numerous complaints about delivery failures and poor communication regarding appliance deliveries.

Store Cleanliness

The store was generally reported as clean and well-maintained, with positive remarks about the condition of the bathrooms.

Pricing Concerns

Some customers found prices to be high compared to competitors, expressing a desire for more affordable options.
  • JS
    John Swift
    1 day ago
    5.0
    I have gone to several Lowe's and this one is one of the best.
  • SM
    Stephanie McDaniel
    Nov 4, 2025
    5.0
    Great place to get my shop supplies!
  • KB
    Khortney Bell
    Nov 1, 2025
    5.0
    Brad from the Bedford store is very helpful! Very nice guy who deserves a raise!!
  • SH
    Sandy Hendrix
    Oct 7, 2025
    5.0
    Pretty good selection and they get stock back in pretty fast on stuff they're out of. Friendly folks.
  • MB
    Mike Bowling
    Oct 2, 2025
    5.0
    Aiden and Johnathon were great to deal with. Any issues that came up they worked to make it right and did it in a timely manner.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.