Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers in Wilmette?
The storage units are accessible daily from 6:00 AM to 10:00 PM.
When is the US Storage Centers office open for customer service?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
What types of items am I not allowed to store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility for questions about specific items.
How can I make a payment for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payment sign-up is also available.
Do I have to sign a long-term lease at US Storage Centers?
No, all storage units are rented on a month-to-month basis with no long-term obligations.
Are locks and moving supplies available at the storage facility?
Yes, US Storage Centers sells locks, boxes, and moving supplies for your convenience.
What forms of payment are accepted at US Storage Centers?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Can I visit US Storage Centers to view the facility without renting a unit?
Yes, you can stop by anytime during office hours for a complimentary tour of the facility.
What nearby places can I visit before or after using US Storage Centers?
Nearby you can enjoy West Park Community Gardens and Wilmette Park District Parks and Planning, great spots for relaxation and outdoor activity.
Are there other storage facilities close to US Storage Centers in Wilmette?
Yes, Chicago Northside Storage - Wilmette is located nearby and may provide additional storage options.
What fitness and recreation options are available near US Storage Centers?
You can visit Penny Can Golf, Wilmette Platform Tennis Club, or Optimal Fitness LLC for various sports and fitness activities.