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Store your belongings at Extra Space Storage on 28W725 Garys Mill Rd in West Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, wide drive isles, vehicles are allowed in drive-up units, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
395 reviews
5 stars
344
4 stars
21
3 stars
8
2 stars5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Chris and Laura, received high praise for their helpfulness, knowledge, and professionalism.
Facility Condition
The storage facility is consistently described as clean, well-maintained, and secure.
Pricing Concerns
Many customers expressed dissatisfaction with frequent rate increases, feeling that long-term customers are not rewarded.
Convenience
Customers appreciate the easy access to the facility and the straightforward rental process.
Overall Experience
While many reviews highlight positive experiences, concerns about pricing practices have led to mixed overall ratings.
- DSDon SteinerNov 9, 20254.0Site is clean and accessible. 4 stars because I was caught off-guard by additional charge for lock and insurance, but this is my first time using a service like this so maybe that's normal.
- MCmarc colantuonoNov 1, 20255.0Counter staff is very knowledgeable, the location is great, we will and have been long time customers
- SGSam GarzaOct 30, 20255.0Excellent service and very flexible to facilitate quick check out
- AFAlycia FitzOct 28, 20255.05 stars for service, 4 stars overall with the company, averaged since the company took over this location. Excellent customer service from Chris at the West Chicago, IL location over the past few years (maybe longer-can't remember whe he started). Chris has always been patient, knowledgable, attentive, and helpful. Thank you Chris!
- ARAnthony RamirezOct 27, 20255.0This is the third year I'm using Extra Space to store a vehicle for the Winter. I called and spoke with Sam who helped get me set up. She answered all of my questions and made the process real easy. Thank you Sam!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of West Chicago, Winfield, Lakewood, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Garys Mill Rd and W Roosevelt Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate access hours for Extra Space Storage in West Chicago?
The gate hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday, allowing you to access your unit during these times.
Does Extra Space Storage offer climate-controlled storage units?
Yes, Extra Space Storage offers climate-controlled storage units as an option for storing temperature-sensitive items, alongside standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies, including boxes, available online and at local facilities for purchase.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Does Extra Space Storage provide drive-up storage units?
Yes! Drive-up access is available, allowing you to pull a vehicle right up to your unit for easy moving of large or heavy items.
What is the location of Extra Space Storage in West Chicago?
Extra Space Storage is located at 28W725 Garys Mill Rd, West Chicago, IL 60185, at the corner of Garys Mill Rd and W Roosevelt Rd.
How can nearby Prime Storage and Public Storage facilities help if Extra Space Storage is full?
Prime Storage and Public Storage are nearby self-storage options you can consider if Extra Space Storage is fully booked or you need additional storage space.
What nearby restaurants can I visit before or after my visit to Extra Space Storage?
You can visit nearby restaurants such as Yolk Street Cafe, The Slice Spot, Treasures of the Caribbean, La Alianza, and Javi Mexican Grill for meals around your storage visit.
Are there any hotels near Extra Space Storage for customers traveling from out of town?
Yes, the West Wind Motel is a nearby hotel where out-of-town customers can stay conveniently close to Extra Space Storage.
What nearby services are available if I need to rent a moving truck during my storage move?
Penske Truck Rental is close by, offering rental services that can help you conveniently transport your items to and from Extra Space Storage.