Business Details
About
Pest Control Service
Aptive Pest Control in West Chicago, IL provides dependable residential pest control services designed for homes throughout DuPage County. Our West Chicago team helps protect against ants, spiders, cockroaches, rodents, and more with customized treatment plans that address your specific needs. We’re dedicated to delivering effective solutions and consistent, professional service. Serving West Chicago and nearby communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that’s right for you.
Location
Hours
Reviews
4.7
6,622 reviews
5 stars
5,739
4 stars
345
3 stars86
2 stars60
1 star
392
What are people saying?
AI-generated from recent customer reviews
Technician Performance
Most customers praised the technicians for being friendly, knowledgeable, and thorough in their work.
Communication
Customers appreciated the clear communication from technicians regarding services performed and any issues found.
Service Quality
While many reviews highlighted excellent service, some customers expressed dissatisfaction with the effectiveness of treatments and service consistency.
Customer Service Issues
Several customers reported negative experiences related to billing practices and contract management, indicating a need for improvement in customer service.
Overall Satisfaction
Despite some complaints, many customers expressed overall satisfaction with the service and recommended the company.
- CBCarol Beebe5 days ago5.0Duke did a great job text he was coming also text picture as to what he did very pleasant and professional I give him a 5?star rating.
- KAKatie & Jeff Anderson5 days ago5.0Our rep Mikah is thorough and always texts ahead to let me know his ETA and ask if there are specific concerns that he can address.
- WCWilliam CaspersNov 14, 20255.0Gino did a great job removing a wasp nest and setting rodent traps in our yard area. He also sprayed insect control inside and aroud our home. I asked a lot of questions and he explained in detail each process he was doing. Very happy with his performance.
- MDMark DessimozNov 6, 20255.0Generally happy with the Aptive service. I listed the Service provided as Home Inspection as this was just our normally scheduled service and nothing specific. We’ve been an Aptive customer for a few years now and the price is reasonable, in my opinion. We especially like the re-service option that is available if needed between normally scheduled visits. I feel that the service provided is always thorough and any specific requests are always addressed (ants, wasps, spiders, etc.). AJ was out today and as always, provided a high level of service.
- MMMelissa McAuleyOct 24, 20251.0This company unfortunately doesn’t care about the quality of work they provide. I shouldn’t have made the decision to end my previous pest control but we moved and had heard positive feedback about aptive. I did like a few technicians and the supervisor until I didn’t get a response to stopping my subscription. There was one technician who sprayed my entire windows causing them to be dripping with chemicals which dried eventually of course left marks. He also was out of a specific mosquito device in which I paid even more for so my property would be treated for them. I’m pretty sure he was stoned when he was working too. Then to top it off after my complaints I had to pay $200 to cancel my subscription. The manager insisted on giving me a deal for continuing my service with them. I couldn’t believe it after I told her how disappointed I was with the company. So it’s clearly about money and not the customer. Don’t waste your time and money unless you want an unprofessional service feel free! I’m not serious when I give them one star but you can’t post without rating. Zero stars weren’t an option.
Frequently Asked Questions About Aptive Pest Control
Where is Aptive Pest Control located?
Aptive Pest Control is located at 245 Roosevelt Road, Bldg 9 Unit 58, West Chicago, IL 60185.
What pest control services does Aptive Pest Control offer?
They provide pest control, ant extermination, rodent control, mosquito treatment, spider control, cockroach extermination, and flea & tick control services.
Does Aptive Pest Control offer customized pest treatment plans?
Yes, Aptive offers custom pest control treatments and year-round pest protection tailored to your needs.
What are the business hours of Aptive Pest Control?
Aptive Pest Control is open 24 hours daily, seven days a week.
What payment options are accepted at Aptive Pest Control?
They accept American Express, Check, Discover, MasterCard, and Visa for payment.
Which areas does Aptive Pest Control serve?
They serve West Chicago and surrounding communities including Chicago, Winfield, Carol Stream, Warrenville, Wayne, Wheaton, Geneva, St. Charles, Batavia, and several more in Illinois.
How can I get a quote for pest control services?
You can request a quote through their website at goaptive.com/get-a-quote or contact them by phone at +1 312-635-4680.
Are there nearby transit or points of interest that could help me find Aptive Pest Control's location?
Yes, nearby places include Modest Coffee cafe and West Chicago Family Health center, which can serve as landmarks when visiting Aptive Pest Control at 245 Roosevelt Road.
Can I visit other local businesses nearby while waiting for pest control services?
Absolutely. Near Aptive Pest Control, you can visit Modest Coffee for refreshments or stop by The Gym at 245 W Roosevelt Rd for fitness activities.
Is Aptive Pest Control affiliated with any professional organizations?
Yes, Aptive Pest Control is a member of the National Pest Management Association, ensuring professional standards and expertise.