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Store your belongings at Extra Space Storage on 30151 N US Highway 12 in Volo, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, business office, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
448 reviews
5 stars
412
4 stars
14
3 stars
8
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Mike and Kathy, received high praise for their friendliness, helpfulness, and professionalism, making the rental process smooth and enjoyable.
Facility Condition
The storage facility is consistently noted as clean, well-maintained, and easily accessible, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with significant price increases after initial rental periods, indicating a need for transparency regarding future rates.
Rental Process
The rental process is described as easy and efficient, with many customers appreciating the online reservation system and quick setup.
Mixed Experiences
While many reviews are positive, there are isolated incidents of dissatisfaction regarding corporate policies and issues with refunds.
- CMCarlos Morales-VargasNov 8, 20255.0Customer service was definitely not what you would expect at a storage facility. The gentleman I dealt with (Mike) was absolutely friendly and helpful. I will be coming here for a long time to come.
- CMChris MarekNov 8, 20255.0I use Extra Space Storage for my camper. Great facility, great rates, and I've been really happy with the customer service too. Give them a shot! Convenient location too
- CBCaesar BorowskiNov 8, 20255.0Very friendly stuff Katie Balacek explaining in little details the deal with smile on her face. Plessure to do business with that kind of people.
- DFDan FletcherNov 4, 20255.0Today, at 2 different locations while shopping for a new storage locker, both Annette and Mike were very nice and helpful, and made my decission to choose Extra Storage bc of them.
- RSRoger StojsicOct 20, 20255.0Outstanding Service and Genuine Kindness! I can’t say enough good things about the manager, Mike, at this Extra Space Storage location in Volo, IL From the moment I arrived, he was not only professional and knowledgeable but also incredibly kind and understanding. We ended up talking for over an hour, and it felt more like a conversation with someone who genuinely cares rather than just a business interaction. He went above and beyond to help me with my situation, taking the time to explain everything clearly and make sure I felt comfortable with my options. It’s rare to find someone who combines professionalism with such compassion and patience. His customer service skills are exceptional, and he’s truly an asset to the company. I will refer anyone i encounter who is looking for a place to store belongings and want to be treated with respect and genuine care, this is the place to go. Thank you, Mike, for making a stressful situation so much easier — you really made a lasting impression!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Volo, Lakemoor, Wauconda, Island Lake, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N US Highway 12 and W Belvidere Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Volo, IL?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
It is located at 30151 N US Highway 12, Volo, IL 60073, near the intersection of N US Highway 12 and W Belvidere Rd.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up access units, climate-controlled units, non-climate controlled units, and RV parking options.
Can I buy packing supplies at Extra Space Storage?
Yes, you can purchase moving and packing supplies such as boxes online and at local Extra Space Storage facilities.
Are climate-controlled storage units available?
Most Extra Space Storage facilities, including this location, offer climate-controlled storage units for temperature-sensitive items.
Do you offer RV storage solutions?
Yes, Extra Space Storage provides outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes with flexible month-to-month leases.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
What nearby attractions can visitors check out before or after visiting Extra Space Storage?
Visitors can enjoy nearby attractions like Jump!Zone - Volo amusement park and The Golf Farm golf course, perfect for family fun or relaxation.
Are there other self storage facilities near Extra Space Storage in Volo?
Yes, nearby self storage options include ClearHome Self Storage and Volo Storage, offering alternatives for your storage needs.
How can nearby businesses like Platinum Autobody of Volo assist customers visiting Extra Space Storage?
Platinum Autobody of Volo offers automotive repair and auto body services, which might be useful if you need vehicle maintenance while storing your vehicle at Extra Space Storage.