Extra Space Storage

4.9
1123 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 155 Butterfield Rd in Vernon Hills, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
155 Butterfield Rd, Vernon Hills, IL
60061, United States

Hours

Reviews

4.9
1,123 reviews
5 stars
1,074
4 stars
20
3 stars
6
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Kevin and Bill received numerous commendations for their helpfulness, professionalism, and friendliness, making the rental process easy and enjoyable.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Issues with Units

Several customers reported serious issues with unit conditions, including water damage and rodent infestations, leading to dissatisfaction.

Pricing Concerns

Customers noted unexpected price increases and some found the pricing competitive, but there were complaints about the lack of notice for rate hikes.

Overall Experience

While many customers had positive experiences and would recommend the facility, negative experiences related to unit conditions significantly impacted some reviews.
  • AA
    Adam
    Nov 12, 2025
    5.0
    Very accessible and staff are always friendly and helpful.
  • JY
    Josh Younglove
    Nov 9, 2025
    1.0
    Use Eagle RV & Boat Storage on Townline Road in Mundelein! Much cheaper! Extra space continues to jack their rates up the longer you stay with them!
  • SC
    Sara Carbone
    Nov 8, 2025
    5.0
    Bill and Kevin were amazing!! THANK YOU
  • TE
    T E
    Nov 4, 2025
    5.0
    Thank you to Kevin for helping out a busy military member. If you are active duty and need somewhere to store your stuff these guys are the best!!!
  • JP
    John Pesce
    Nov 3, 2025
    5.0
    Kevin and Bill were extremely helpful. Thanks!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.