Leslie's Pool Supplies

Reviews

• JM

  Jerry Murphy

  Nov 12, 2025
  5.0
  Went to Tinley Park the store to have water tested from my hot tub, been having issues maintaining water balance. Martin tested my water sample & then spent time with me to explain my water issues & recommend proper chemicals. He then gave me a detailed printout of steps to follow based on my hot tub, it’s size and my water test results. Amazing customer service, can’t get that personal service from an internet search. Loyal Leslie’s customer from now on.
• HZ

  Hrvoje Zolo

  Oct 8, 2020
  2.0
  This is more so of a review about Leslie’s customer service and corporate side. I had to buy a new safety pool cover for my inground pool. The reason I’m giving two stars is because the price compared to other stores around was great. But that’s the only thing I can say was great about my experience. I usually don’t write reviews, but this was hands down one of the worst experiences I’ve went through with a business. Between talking to the store employees and the 1-800 number on the corporate end, it was awful. It was like playing tag and pointing fingers. I’d call the store and they would say to the corporate because they handle installation and measurements. Then I would call corporate and they would say call the store, they handle it. All I wanted was for a professional to come out, measure my pool and confirm what size pool cover I needed and drill anchor holes if it was needed. All of these things I was told is able to be done by their services if I wanted. Numerous times I called corporate to schedule someone to come out and confirm a measurement. It was never accomplished and every time I was told I’d be called back, it did not happen. So I bit the bullet and measured it myself and ordered a cover. (Great pricing and warranty included) Then I’d call throughout the next two weeks about getting the company to come measure the anchors and straps to make sure it’ll fit. I was told I’d get called back and the person who handles that was not working. I must have called 4 or 5 times for that alone, never got a response and it’s been weeks. Luckily, the person I have close my pool was about to drill into the cement and put new anchors so my new pool cover would fit. This should have done by you, Leslie’s. Unfortunately it was not and I’ve never received a call back in any regards and no help at all. Sorry for the long review, but I won’t ever do business with this company again. Thanks for the time
• AP

  Alyssa Pergolizzi

  Jul 2, 2020
  5.0
  Took a water sample in because my chlorine was bonded/chlorine lock. The young asst. manager was VERY knowledgeable, very helpful. Within 1 day our pool was back to normal! Will definitely use this company again!
• GG

  gissel

  Jul 17, 2019
  5.0
  I always go here when I need things for my pool, and they always have what I'm looking for.

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