Brand Certified
Lowe's Home Improvement
4.1(1165 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
2560 North Dirksen Parkway, Springfield, IL
62702, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(217) 535-4540
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/IL-Springfield/1679
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Springfield, IL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Lowe's Home Improvement
2560 North Dirksen Parkway, Springfield, IL
62702, United States
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
1,165 reviews
5 stars
647
4 stars
256
3 stars
91
2 stars
44
1 star
127
- NCnathan clemonsMar 5, 20261.0All they care about is getting you to sign up for their high interest credit card.
- AEAaron EimerFeb 14, 20261.0They have 6 self checkouts and only one person they have to pay a wage to register. I went to the live person register because the light was on but no one was there. There was a group of 3 employees standing in front of the self checkouts. I stood there and was looking over at them for a couple minutes and one asked if I needed something. Told him ya i would like to buy these two items. One of the other ones came over and acted like it was my fault cause i didn't say anything. I said that i wasn't aware i needed to beg someone to do their job. Very poor customer service. Pretty soon they will require you to stock a shelf or unload a truck before you can purchase something from there. Corporate greed at its finest.
- AKAlexandra KarrickFeb 10, 20261.0Garbage service fine customer service told customer that there 12 year warranty was good then didn’t Homer warranty Malala at customer service is lost completely unable to do simple job and tasks and Morgan was just unpleasant from the start had all paperwork just incapable employees wouldn’t hire them for one min
- PRPaul RayFeb 9, 20261.0Spent thousands of dollars on a dishwasher oven and refrigerator. All Samsung appliances. The dishwasher did not make it a year. It had a bad main control board that was obsolete already had to replace it. The warranty was up because it sat in the garage for a few months before we installed it. Turns out Samsung only makes dishwashers that make it one only year. Our oven has broken down twice in two years and we’re getting ready to replace it. Turns out Samsung ovens only make it about a year and a half our refrigerator icemaker quit. I’m gonna repair it but it’s starting to look like Samsung refrigerators. Make it about two years. Thanks for selling me a bunch of crap Lowe’s. I won’t be buying anything from you ever again.
- ALAaron LeweyJan 25, 20265.0Clean, organized, signs show what is in the isle well, and veteran friendly.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Springfield, IL?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Springfield, IL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. You'll also receive email updates if your order status changes.
What are the accepted payment options at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
How do I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online in your Order History. For in-store returns, bring your proof of purchase to the customer service desk.
Are there any nearby places where I can get food or refreshments before or after visiting Lowe's?
Yes, nearby you can visit Penn Station East Coast Subs for sandwiches, Little Caesars for pizza, Culver’s for fast food, and Dotty's cafe and coffee shop for snacks and coffee.
Where can I find nearby services like propane exchange or key and locksmith near Lowe's Springfield?
Close to Lowe's, you can find Blue Rhino Propane Exchange for propane supplies and Minute Key or minuteKEY for key and locksmith services.
Are there any nearby medical facilities close to Lowe's Home Improvement in Springfield, IL?
Yes, nearby medical facilities include Joshua Ellison, MD, Memorial Physician Services-North Dirksen, North Dirksen ExpressCare, Memorial Care on N. Dirksen, Mary Saunders, MD, Kanna Nallamothu, MD, and North Dirksen Medical Associates.
How can I find product recall and safety news for items purchased at Lowe's?
Recalls and safety news for products sold through Lowe's are posted on the Lowe’s Recalls and Product Safety News page online.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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